Aldershot station
Station Road
Aldershot
Hampshire
GU11 1HN
Aldershot Station can be found on Station Road in Aldershot as shown on the map, and is operated by South Western Railway.
Read on for more information about the facilities and help available at Aldershot Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the heart of Hampshire, Aldershot Station is your gateway to a seamless travel experience. Whether you're commuting for work, heading out on a leisure trip or starting an adventure, Aldershot Station offers a blend of necessary facilities and services to cater to your needs. A station that resonates with both convenience and accessibility, it's an ideal starting point for your journey.
Aldershot Station ensures a smooth ticketing process with a ticket office available from 06:20 AM to 21:18 PM on weekdays and Saturdays, and 07:35 AM to 18:55 PM on Sundays. For those who prefer non-office transactions, ticket machines are present. If you've purchased your tickets online, you can easily collect them at these machines. Furthermore, smartcard services are supported, adding another level of convenience for regular travelers.
The station is inclusive to all, with induction loops and accessible ticket machines that can accommodate those with a Disabled Persons Railcard. If you need assistance, station staff are available generally during train operating hours to offer help with boarding, alighting, or navigating through the station. For added peace of mind, the station is equipped with CCTV cameras.
Aldershot Station is committed to welcoming everyone with its step-free access throughout, encompassing all platforms via lifts. The installation of ramps and accessible toilets further enhance its inclusivity. With heated waiting rooms open from the crack of dawn until midnight during the week, you can be sure to find a comfortable space to wait for your train, regardless of the weather outside.
Ample car parking with 207 spaces is available, including dedicated spots for Blue Badge holders. Do take note of the parking fees, ranging from £1.40 per hour to £1,197 annually. Bicycle enthusiasts will appreciate the station's provision for secure cycle storage.
Refreshment options include vending machines and a coffee shop located just outside the station, offering a range of drinks and snacks. Stay connected with Wi-Fi and payphone services, ensuring you can plan your day while on the go.
Aldershot offers convenient transport links, making it easy to continue your journey throughout the UK. The taxi rank located in the station forecourt is handy for quick or direct commutes, and bus services are accessible with the nearest stop a mere 10-minute walk away, within the town. For those times when rail services are disrupted, a rail replacement service operates from the station forecourt.
Thinking of where Aldershot can take you? Here are some popular places to explore:
No matter your destination, whether you're heading to bustling London or the quaint town of Farnham, Aldershot Train Station offers robust travel options that cater to a diverse range of needs. From the ease of travel it offers to its role as a launchpad to numerous exciting destinations, Aldershot Station is an ideal choice for those planning a seamless railway journey. With a commitment to catering to every traveler, your journey begins the moment you arrive.
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from information point Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | Please contact our Customer Services Department on 0345 6000 650 | ||||||
| Luggage storage | No | ||||||
| Lost property |
None | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||||||
|---|---|---|---|---|---|---|---|
| Step-free access | Step free access is available throughout the whole station. Step-free category A Station. This station has step-free access to all platforms. Level access to Platform 1. Lifts to Platforms 2/3. | ||||||
| Ticket barriers and gates | Yes | ||||||
| Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details | ||||||
| Induction loop | Yes | ||||||
| Ramp for train access | Yes | ||||||
| Accessible Toilets | Yes | ||||||
| Waiting rooms |
Platforms 1 & 2/3. Waiting rooms are heated and seating complies with the Joint Code of Practice. All waiting rooms have step-free access. | ||||||
| Seating area | Yes | ||||||
| Wheelchairs available | Yes | ||||||
| Getting to and from the station | |||||||
| Accessible taxis here | No | ||||||
| Impaired mobility set down/pick-up point | No | ||||||
| Accessible spaces | 4 | ||||||
| Accessible car park equipment | No | ||||||
| Staff Help | |||||||
| Staff help available |
| ||||||
| Customer Help Points and Meeting Point | Yes | ||||||
| Helpline | Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. | ||||||
| Toilets | Yes The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk. |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | No |
| Waiting rooms |
Platforms 1 & 2/3. Waiting rooms are heated and seating complies with the Joint Code of Practice. All waiting rooms have step-free access. | ||||||
|---|---|---|---|---|---|---|---|
| Seating area | Yes | ||||||
| 1st Class Lounge | No |
| Aldershot Car Park | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | None | ||||||||||||||||||||
| Car Parking Availability | | ||||||||||||||||||||
| Spaces | 207 | ||||||||||||||||||||
| Accessible spaces | 4 | ||||||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||||||
| Car park CCTV | No | ||||||||||||||||||||
| Parking charges |
| ||||||||||||||||||||
| Refreshment Facilities | Available Vending machines on platform 1 and another on platform 2/3 that offer chocolates, soft drinks and water. There is also a coffee shop (coffee bean) in front of the station that sells hot and cold drinks, pastries, snacks and hot sandwiches. |
|---|---|
| ATM Machine | Available |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | Available |
| Bicycle Storage | |
|---|---|
| Spaces | 39 3 cycle lockers and 36 cycle stand parking spaces Platform 1 and car park |
| Type of Storage | Compounds, Lockers, Racks, |
| Sheltered | Yes |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
| Station Forecourt by bus station |
| Taxi Rank in the station forecourt. |
| Local buses no longer stop at the station. The nearest stop is in the town, approximately 10 minutes walk away. Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Woking | South Western Railway | 20:08 | 2 | On time |
| from Alton | South Western Railway | 20:21 | 1 | On time |
| from Ascot | South Western Railway | 20:44 | 3 | On time |
| from Woking | South Western Railway | 21:08 | - | On time |
| from Alton | South Western Railway | 21:21 | - | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Alton | South Western Railway | 20:09 | 2 | On time |
| to Woking | South Western Railway | 20:21 | 1 | On time |
| to Ascot | South Western Railway | 20:40 | 3 | On time |
| to Alton | South Western Railway | 21:09 | - | On time |
| to Woking | South Western Railway | 21:21 | - | On time |