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About Alexandra Palace (AAP) Train Station

Station managed by: Great Northern

Alexandra Palace station
Station Road
Alexandra Park
Greater London
N22 7ST

Alexandra Palace Station can be found on Station Road in Alexandra Park as shown on the map, and is operated by Great Northern.

Read on for more information about the facilities and help available at Alexandra Palace Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about Alexandra Palace Station

Welcome to Alexandra Palace Train Station

Nestled in North London, Alexandra Palace train station is a bustling hub that connects travelers with a wide array of destinations across the city and beyond. Known for its vibrant history and its proximity to one of London's most iconic entertainment venues, Alexandra Palace, this station serves as a gateway for visitors and locals alike. Whether you're planning a day trip around London or commuting to work, Alexandra Palace station provides a convenient and essential link to various attractions and business districts.

Facilities and Amenities at Alexandra Palace

Alexandra Palace station boasts a range of facilities to enhance your travel experience. Even if you're rushing to catch the train, you can easily purchase or collect your tickets at the station. The ticket office is open from 06:15 to 12:40 on weekdays and 09:00 to 15:25 on Saturdays. Alternatively, ticket machines are available for those on the go. All machines support disabled access, facilitating a smoother travel experience for those in need.

Moreover, for those looking to use new technology, smartcards are issued and can be validated at the station. While there are no waiting rooms, seating areas are available, and you can relax at the available refreshment facilities or peruse the on-site shops and ATMs.

Accessibility and Support

While Alexandra Palace station is equipped with many amenities, it's important to note the station does not provide step-free access. However, staff assistance is on offer around the clock, ensuring all passengers can navigate the station with ease. Whether your travel is booked in advance or spontaneous, you are encouraged to arrive 20 minutes prior to departure to arrange assistance for your onward journey.

Transport Links from Alexandra Palace

Transport links at Alexandra Palace are diverse and well-integrated, making onward travel convenient. The station provides a taxi rank at its entrance, ensuring quick and easy road access. Bus services are also available, with route information accessible through their 'Onward Travel Information Map.' For those requiring rail replacement services, detailed information can be accessed at the station.

Popular Travel Routes

Alexandra Palace is excellently connected to a multitude of popular destinations. Whether you're traveling to leisure spots or professional engagements, the station has you covered. Popular destinations include London Kings Cross, Stevenage, and Highbury and Islington. Other charming areas like Welwyn Garden City and New Barnet are accessible, providing a gateway to further adventures.

Concluding Your Journey at Alexandra Palace

Alexandra Palace train station is more than just a transit point; it’s a site that brings you closer to North London’s heritage and modern-day gems. Whether you are traveling for business or leisure, the station's array of services and connections cater to all needs and ensure a seamless railway adventure. As you prepare to embark on your next journey, consider how Alexandra Palace can serve as your launchpad for exploration and discovery.

Alexandra Palace Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:15 to 12:40
Saturday:09:00 to 15:25
Sunday:
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsYes
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Sunday:
Customer help pointsYes
Customer services notesNone
Luggage storageNo
Lost property

None

CCTV at the stationYes
Station Accessibility
Step-free access

This is a Category C station: This station does not have step-free access.

The Assistance Meeting Point is in the Ticket Hall, next to the taxi office.

Ticket barriers and gatesYes
Accessible ticket machinesYes

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Ramp for train accessNo
Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Alexandra Palace
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spacesNone
Accessible car park equipmentNo
Staff Help
Staff help available
Customer Help Points and Meeting PointYes
Helpline

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Great Northern.

ToiletsNo
Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Alexandra Palace
Seating areaYes
1st Class LoungeNo
Refreshment FacilitiesAvailable
ATM MachineAvailable
ShopsAvailable
Currency ExchangeNo
Pay PhonesNo
Public Wi-FiNo
Bicycle Storage
Spaces5

Located inside the booking office, and opposite booking office.

Cycles are left at owners risk. Abandoned cycles may be removed.

Type of StorageStands,
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Alexandra Palace Station

All you need to know about Alexandra Palace's links with other modes of transport, including local bus services, taxis, care hire & more

Please click the link for details regarding the rail replacement bus location.

A taxi rank is available at the front of the station.

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Live Departures and arrivals from Alexandra Palace Station

Want to check the latest departures and arrivals into Alexandra Palace station? Find live information for the next trains departing and arriving at the station below.

Arriving fromTrainArrival TimePlatformStatus
from Potters BarGreat Northern04:302On time
from StevenageGreat Northern04:572On time
Going toTrainDeparture TimePlatformStatus
to London Kings CrossGreat Northern04:312On time
to London Kings CrossGreat Northern04:582On time