Alexandra Palace station
Station Road
Alexandra Park
Greater London
N22 7ST
Alexandra Palace Station can be found on Station Road in Alexandra Park as shown on the map, and is operated by Great Northern.
Read on for more information about the facilities and help available at Alexandra Palace Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in North London, Alexandra Palace train station is a bustling hub that connects travelers with a wide array of destinations across the city and beyond. Known for its vibrant history and its proximity to one of London's most iconic entertainment venues, Alexandra Palace, this station serves as a gateway for visitors and locals alike. Whether you're planning a day trip around London or commuting to work, Alexandra Palace station provides a convenient and essential link to various attractions and business districts.
Alexandra Palace station boasts a range of facilities to enhance your travel experience. Even if you're rushing to catch the train, you can easily purchase or collect your tickets at the station. The ticket office is open from 06:15 to 12:40 on weekdays and 09:00 to 15:25 on Saturdays. Alternatively, ticket machines are available for those on the go. All machines support disabled access, facilitating a smoother travel experience for those in need.
Moreover, for those looking to use new technology, smartcards are issued and can be validated at the station. While there are no waiting rooms, seating areas are available, and you can relax at the available refreshment facilities or peruse the on-site shops and ATMs.
While Alexandra Palace station is equipped with many amenities, it's important to note the station does not provide step-free access. However, staff assistance is on offer around the clock, ensuring all passengers can navigate the station with ease. Whether your travel is booked in advance or spontaneous, you are encouraged to arrive 20 minutes prior to departure to arrange assistance for your onward journey.
Transport links at Alexandra Palace are diverse and well-integrated, making onward travel convenient. The station provides a taxi rank at its entrance, ensuring quick and easy road access. Bus services are also available, with route information accessible through their 'Onward Travel Information Map.' For those requiring rail replacement services, detailed information can be accessed at the station.
Alexandra Palace is excellently connected to a multitude of popular destinations. Whether you're traveling to leisure spots or professional engagements, the station has you covered. Popular destinations include London Kings Cross, Stevenage, and Highbury and Islington. Other charming areas like Welwyn Garden City and New Barnet are accessible, providing a gateway to further adventures.
Alexandra Palace train station is more than just a transit point; it’s a site that brings you closer to North London’s heritage and modern-day gems. Whether you are traveling for business or leisure, the station's array of services and connections cater to all needs and ensure a seamless railway adventure. As you prepare to embark on your next journey, consider how Alexandra Palace can serve as your launchpad for exploration and discovery.
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from help point | ||
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Customer information | DepartureScreens Announcements | ||
Staff help available |
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Customer help points | Yes | ||
Customer services notes | None | ||
Luggage storage | No | ||
Lost property | None | ||
CCTV at the station | Yes |
Station Accessibility | |
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Step-free access | This is a Category C station: This station does not have step-free access. The Assistance Meeting Point is in the Ticket Hall, next to the taxi office. |
Ticket barriers and gates | Yes |
Accessible ticket machines | Yes All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. |
Induction loop | Yes |
Ramp for train access | No |
Accessible Toilets | No |
Waiting rooms | There is no waiting room office at Alexandra Palace |
Seating area | Yes |
Wheelchairs available | No |
Getting to and from the station | |
Accessible taxis here | No |
Impaired mobility set down/pick-up point | No |
Accessible spaces | None |
Accessible car park equipment | No |
Staff Help | |
Staff help available | |
Customer Help Points and Meeting Point | Yes |
Helpline | Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: |
Toilets | No |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Alexandra Palace |
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Seating area | Yes |
1st Class Lounge | No |
Refreshment Facilities | Available |
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ATM Machine | Available |
Shops | Available |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 5 Located inside the booking office, and opposite booking office. Cycles are left at owners risk. Abandoned cycles may be removed. |
Type of Storage | Stands, |
Sheltered | No |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Please click the link for details regarding the rail replacement bus location. |
A taxi rank is available at the front of the station. |
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below. |
Arriving from | Train | Arrival Time | Platform | Status |
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from Potters Bar | Great Northern | 04:30 | 2 | On time |
from Stevenage | Great Northern | 04:57 | 2 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to London Kings Cross | Great Northern | 04:31 | 2 | On time |
to London Kings Cross | Great Northern | 04:58 | 2 | On time |