Allens West station
Durham Lane
Eaglescliffe
Cleveland
TS16 0PF
Allens West Station can be found on Durham Lane in Eaglescliffe as shown on the map, and is operated by Northern.
Read on for more information about the facilities and help available at Allens West Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the heart of County Durham, Allens West train station serves as a humble yet vital hub for everyday commuters and travelers in the Teesside region. Whether you're a local resident looking to travel for work, or a visitor aiming to explore the vibrant North East of England, Allens West station offers a practical starting point for your journey.
Allens West is a modest station equipped with essential facilities aimed at ensuring a smooth transit experience. Though it does not have a ticket office or staffed help, ticket machines are available for purchasing and collecting train tickets. Smartcard holders are in luck, as issuance is possible here, although there's no validator present. The station is dedicated to passenger safety and convenience—with CCTV monitoring and an induction loop available for those with hearing impairments.
Accessibility wise, the station supports step-free access making it a Category B station, thus ensuring ease of movement for wheelchair users. Assistance for passengers with mobility needs can be sought directly on the platform. There are no public restrooms or refreshment facilities, so it's best to prepare ahead if embarking on a long journey.
The station is conveniently linked to various modes of transport. Visitors will find a rail replacement service operating adjacent to the level crossing. For those needing a taxi, bookings can be made easily via a handy online service, offering connectivity to the surrounding areas. Unfortunately, bicycle hire is not available directly at the station, but secured storage for personal bicycles is provided.
Further support for your onward journey can be obtained from detailed printable resources, ensuring you're never left stranded.
From Allens West, myriad destinations beckon. With efficient links stretching across the region, you can swiftly connect to vibrant cities such as Middlesbrough and Newcastle, or take a serene journey to coastal towns like Saltburn and Redcar Central. Those pursuing academic endeavors may appreciate direct connections to Durham and the medical facilities at James Cook University Hospital.
Despite being a smaller station, the team at Allens West is committed to making your travel convenient and confident, aided by modern technology and customer service. Be sure to arrange your tickets and plan your journey in advance. A multitude of destinations await, ready to provide the next unforgettable travel experience.
Allens West station, with its minimalist charm and connectivity, serves as a key node in the UK's extensive rail network. While it may lack in grandeur, it compensates by providing reliable and accessible service for those venturing through Teesside and beyond. Prepare your trip judiciously, enjoy the journey, and embrace the new adventures that begin at this quaint little station.
Ticket Office | |
---|---|
Ticket Office Opening hours | There is no ticket office at Allens West, but ticket machines are available to collect tickets from. |
Ticket machines | Yes |
Collect tickets bought online | No |
Accessible ticket machines | No |
Induction loop | Yes |
Smartcards | |
Smartcards issued at this station | Yes |
Smartcard validators | No |
Information available from staff | If the station is not staffed please use our helpline 08002006060 | ||
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Customer information | DepartureScreens Announcements | ||
Staff help available | There is no staff help available at Allens West | ||
Customer help points | Yes | ||
Customer services notes | 08002006060 | ||
Luggage storage | No | ||
Lost property |
None | ||
CCTV at the station | Yes |
Station Accessibility | |
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Step-free access | Step free access is available in parts of this station.
However no access problems for disabled or wheelchair users. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance. To find our more about travelling around this station, please see the 360 map click here |
Ticket barriers and gates | No |
Accessible ticket machines | No |
Induction loop | Yes |
Ramp for train access | Yes |
Accessible Toilets | No |
Waiting rooms | There is no waiting room office at Allens West |
Seating area | Yes |
Wheelchairs available | No |
Getting to and from the station | |
Accessible taxis here | No |
Impaired mobility set down/pick-up point | Yes Step free access from car park to station entrance |
Accessible spaces | None |
Accessible car park equipment | No |
Staff Help | |
Staff help available | There is no staff help available at Allens West |
Customer Help Points and Meeting Point | Yes |
Helpline | Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Toilets | No |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Allens West |
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Seating area | Yes |
1st Class Lounge | No |
Refreshment Facilities | No |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 8 4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499. Ramp Platform 2 |
Type of Storage | Lockers, Stands, |
Sheltered | No |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | Available Not available at this station. |
Pick Up/Drop Off adjacent to Level Crossing |
Information to plan your onward journey is available in a printable format here |
Available Not available at this station. |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from Darlington | Northern | 18:35 | 2 | On time |
from Saltburn | Northern | 18:40 | 1 | On time |
from Saltburn | Northern | 19:02 | 1 | On time |
from Bishop Auckland | Northern | 19:08 | 2 | On time |
from Darlington | Northern | 19:35 | 2 | On time |
from Saltburn | Northern | 19:39 | 1 | On time |
from Saltburn | Northern | 20:01 | 1 | On time |
from Bishop Auckland | Northern | 20:08 | 2 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Saltburn | Northern | 18:35 | 2 | On time |
to Bishop Auckland | Northern | 18:40 | 1 | On time |
to Darlington | Northern | 19:02 | 1 | On time |
to Saltburn | Northern | 19:08 | 2 | On time |
to Saltburn | Northern | 19:35 | 2 | On time |
to Bishop Auckland | Northern | 19:39 | 1 | On time |
to Darlington | Northern | 20:01 | 1 | On time |
to Saltburn | Northern | 20:08 | 2 | On time |