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About Ash Vale (AHV) Train Station

Station managed by: South Western Railway

Ash Vale station
Station Approach
Ash Vale
Hampshire
GU12 5LP

Ash Vale Station can be found on Station Approach in Ash Vale as shown on the map, and is operated by South Western Railway.

Read on for more information about the facilities and help available at Ash Vale Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about Ash Vale Station

Discovering Ash Vale Train Station: A Comprehensive Guide

Located in Surrey, Ash Vale station is a charming, yet practical hub for commuters and travelers within the South Western Railway network. The station has been serving the local area diligently since its opening in the late 19th century. While it might seem quaint compared to some of its larger counterparts, Ash Vale is a gateway to a myriad of destinations, providing both convenience and connectivity to its passengers.

Facilities and Amenities

Let's dive into what Ash Vale has to offer. Ticket buying options are ample with both a ticket office and convenient ticket machines capable of accommodating Disabled Persons Railcard discounts. These machines are easily accessible to everyone. While there is no 24/7 customer service counter, help is available via the help points scattered around the station.

Although luggage storage is not available, security is top-notch with CCTV in operation. A seated waiting area and refreshment kiosk cater to those in need of a quick bite or beverage before their journey. Be mindful that the station falls under a step-free category C classification, meaning there are steps to access the platforms.

Accessibility and Support

For passengers requiring additional assistance, staff is available during limited hours throughout the week. The provision for wheelchair access is complemented by ramps for train boarding. However, accessible restrooms and designated parking for impaired mobility are not currently available at Ash Vale.

Rest easy with the assurance of assistance from train guards who can aid on arrival. It is advisable though, to notify them in advance if you can, via South Western Railway's Assisted Boarding service.

Onward Travel and Transport Links

Ash Vale isn't just about the trains. It connects travelers with a host of further travel options. For instance, if your journey takes you westward, rail replacement services can get you to Aldershot. Those aiming for Ascot, Woking, or Farnborough will find bus services stationed on Frimley Road.

If you're considering extending your travel by road post-departure, taxis and buses form reliable adjuncts. Planning your onward journey can be easily done via the comprehensive printable bus schedule.

Popular Routes for Exploration

Ash Vale serves as a nexus to some fascinating destinations. Just a train ride away, you can explore bustling London Waterloo or the charming towns like Woking and Guildford. Perhaps a bit of sightseeing in historic Aldershot or a leisure trip to the market town of Farnham catches your fancy?

Regular travelers will attest to how quickly you can reach major hubs and serene countrysides alike. Destinations like Basingstoke and Clapham Junction are accessible, while those looking for picturesque landscape might opt for routes heading to Alton or Surbiton. So whether it’s work or wanderlust, Ash Vale is an excellent starting point.

The Journey Ahead

As you plan your rail escapades, consider the convenience, accessibility, and charm that Ash Vale station offers. It's a facility that cares about the comfort and efficiency of journeys, striving to make train travel as seamless as possible. Should you be purchasing tickets online, collecting them here is straightforward with the station’s user-friendly machines.

By either leisure or necessity, Ash Vale extends a warm welcome to explorers. Being at the heart of numerous critical routes, it's much more than a train station. It's a departure point to discovery. Embark on your next adventure today, starting at Ash Vale.

Ash Vale Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:25 to 12:00
Saturday:08:00 to 13:00
Sunday:
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsYes
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Staff help available
Monday to Friday:06:25 to 12:00
Saturday:08:00 to 13:00
Sunday:
Customer help pointsYes
Customer services notes

Please contact our Customer Service Centre on 0345 6000 650

Luggage storageNo
Lost property
Monday to Friday:07:30 to 19:00

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step-free category C station. Steps to both platforms.

Ticket barriers and gatesNo
Accessible ticket machinesYes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Ash Vale
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spacesNone
Accessible car park equipmentNo
Staff Help
Staff help available
Monday to Friday:06:25 to 12:00
Saturday:08:00 to 13:00
Customer Help Points and Meeting PointYes
Helpline

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

ToiletsYes

The toilets are located on Platform 2.

Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Ash Vale
Seating areaYes
1st Class LoungeNo
Refreshment FacilitiesAvailable

Buffet and a kiosk.

ATM MachineNo
ShopsAvailable

Kiosk

Currency ExchangeNo
Pay PhonesYes
Public Wi-FiAvailable

Find WiFi Hotspots around Ash Vale station

Bicycle Storage
Spaces42
Type of StorageRacks,
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Ash Vale Station

All you need to know about Ash Vale's links with other modes of transport, including local bus services, taxis, care hire & more

To Aldershot: Lysons Avenue (B3166) bus shelter. 

To Ascot/Woking / Farnborough: Frimley Road (B3411) bus shelter.

Information to plan your onward journey is available in a printable format here

Live Departures and arrivals from Ash Vale Station

Want to check the latest departures and arrivals into Ash Vale station? Find live information for the next trains departing and arriving at the station below.