Ash Vale station
Station Approach
Ash Vale
Hampshire
GU12 5LP
Ash Vale Station can be found on Station Approach in Ash Vale as shown on the map, and is operated by South Western Railway.
Read on for more information about the facilities and help available at Ash Vale Rail Station, connections for onwards travel, and live arrivals and departures information.
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Located in Surrey, Ash Vale station is a charming, yet practical hub for commuters and travelers within the South Western Railway network. The station has been serving the local area diligently since its opening in the late 19th century. While it might seem quaint compared to some of its larger counterparts, Ash Vale is a gateway to a myriad of destinations, providing both convenience and connectivity to its passengers.
Let's dive into what Ash Vale has to offer. Ticket buying options are ample with both a ticket office and convenient ticket machines capable of accommodating Disabled Persons Railcard discounts. These machines are easily accessible to everyone. While there is no 24/7 customer service counter, help is available via the help points scattered around the station.
Although luggage storage is not available, security is top-notch with CCTV in operation. A seated waiting area and refreshment kiosk cater to those in need of a quick bite or beverage before their journey. Be mindful that the station falls under a step-free category C classification, meaning there are steps to access the platforms.
For passengers requiring additional assistance, staff is available during limited hours throughout the week. The provision for wheelchair access is complemented by ramps for train boarding. However, accessible restrooms and designated parking for impaired mobility are not currently available at Ash Vale.
Rest easy with the assurance of assistance from train guards who can aid on arrival. It is advisable though, to notify them in advance if you can, via South Western Railway's Assisted Boarding service.
Ash Vale isn't just about the trains. It connects travelers with a host of further travel options. For instance, if your journey takes you westward, rail replacement services can get you to Aldershot. Those aiming for Ascot, Woking, or Farnborough will find bus services stationed on Frimley Road.
If you're considering extending your travel by road post-departure, taxis and buses form reliable adjuncts. Planning your onward journey can be easily done via the comprehensive printable bus schedule.
Ash Vale serves as a nexus to some fascinating destinations. Just a train ride away, you can explore bustling London Waterloo or the charming towns like Woking and Guildford. Perhaps a bit of sightseeing in historic Aldershot or a leisure trip to the market town of Farnham catches your fancy?
Regular travelers will attest to how quickly you can reach major hubs and serene countrysides alike. Destinations like Basingstoke and Clapham Junction are accessible, while those looking for picturesque landscape might opt for routes heading to Alton or Surbiton. So whether it’s work or wanderlust, Ash Vale is an excellent starting point.
As you plan your rail escapades, consider the convenience, accessibility, and charm that Ash Vale station offers. It's a facility that cares about the comfort and efficiency of journeys, striving to make train travel as seamless as possible. Should you be purchasing tickets online, collecting them here is straightforward with the station’s user-friendly machines.
By either leisure or necessity, Ash Vale extends a warm welcome to explorers. Being at the heart of numerous critical routes, it's much more than a train station. It's a departure point to discovery. Embark on your next adventure today, starting at Ash Vale.
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from help point | ||||||
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Customer information | DepartureScreens | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | Please contact our Customer Service Centre on 0345 6000 650 | ||||||
Luggage storage | No | ||||||
Lost property |
None | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||
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Step-free access | Step-free category C station. Steps to both platforms. | ||||
Ticket barriers and gates | No | ||||
Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details | ||||
Induction loop | Yes | ||||
Ramp for train access | Yes | ||||
Accessible Toilets | No | ||||
Waiting rooms | There is no waiting room office at Ash Vale | ||||
Seating area | Yes | ||||
Wheelchairs available | No | ||||
Getting to and from the station | |||||
Accessible taxis here | No | ||||
Impaired mobility set down/pick-up point | No | ||||
Accessible spaces | None | ||||
Accessible car park equipment | No | ||||
Staff Help | |||||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||||
Helpline | Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj |
Toilets | Yes The toilets are located on Platform 2. |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Ash Vale |
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Seating area | Yes |
1st Class Lounge | No |
Refreshment Facilities | Available Buffet and a kiosk. |
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ATM Machine | No |
Shops | Available Kiosk |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | Available |
Bicycle Storage | |
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Spaces | 42 |
Type of Storage | Racks, |
Sheltered | No |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
To Aldershot: Lysons Avenue (B3166) bus shelter. To Ascot/Woking / Farnborough: Frimley Road (B3411) bus shelter. |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from Alton | South Western Railway | 14:38 | 1 | On time |
from London Waterloo | South Western Railway | 14:44 | 2 | On time |
from Alton | South Western Railway | 15:08 | 1 | On time |
from London Waterloo | South Western Railway | 15:14 | 2 | On time |
from Alton | South Western Railway | 15:38 | - | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to London Waterloo | South Western Railway | 14:39 | 1 | On time |
to Alton | South Western Railway | 14:44 | 2 | On time |
to London Waterloo | South Western Railway | 15:09 | 1 | On time |
to Alton | South Western Railway | 15:14 | 2 | On time |
to London Waterloo | South Western Railway | 15:39 | - | On time |