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About Ashtead (AHD) Train Station

Station managed by: Southern

Ashtead station
Woodfield Lane
Ashtead
Surrey
KT21 2DR

Ashtead Station can be found on Woodfield Lane in Ashtead as shown on the map, and is operated by Southern.

Read on for more information about the facilities and help available at Ashtead Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about Ashtead Station

Ashtead Train Station: Connecting Journeys and Adventures

Nestled in the idyllic surroundings of Surrey, Ashtead Train Station serves as a crucial transportation hub for both local commuters and travelers eager to explore the charm of southern England. With a blend of modern facilities and traditional service, Ashtead Station ensures that passengers enjoy a seamless travel experience.

Facilities and Amenities at Ashtead Station

Ashtead Station, managed by Southern, offers a variety of amenities to cater to travelers' diverse needs. The ticket office operates from early morning to late at night, ensuring you can purchase tickets and seek assistance throughout much of the day. Ticket machines, accessible to all, are fitted to accommodate Disabled Persons Railcard discounts, although you might want to verify accessibility across the station first.

Passenger support is a priority with help points and staff available most of the day. While luggage storage options are not available, there's plenty of seating, and for those keen on staying connected, pay phones are provided.

Accessible Travel at Ashtead

At Ashtead Station, accessibility is thoughtfully integrated. While the station offers partial step-free access through level crossings, it’s advisable to pre-book assistance or reach out for help upon your arrival. The station staff are trained and willing to assist, including using ramps for boarding trains. Despite the absence of accessible toilets, there are accessible ticket machines and a designated drop-off and pick-up point for travelers with impaired mobility.

Transportation Links and Options

Connectivity options surround Ashtead Station, making onward travel a breeze. Although direct bus links from the station itself aren't highlighted, local bus services can be found nearby. For those needing it, more information on replacement bus services is readily available online.

Popular Travel Routes from Ashtead

Looking to explore further afield? Ashtead Station is your launchpad. Regular train services can whisk you away to iconic destinations such as London Waterloo and London Victoria, two of the bustling hearts of the capital.

Regional exploration is equally convenient, with frequent services to neighboring towns like Epsom, Wimbledon, and Leatherhead. Whether you’re attending events, sightseeing, or managing business, Ashtead Station's train connections efficiently bridge your journey.

On Wheels or On Foot: Easy Access

However you choose to journey, Ashtead caters with ample car parking operated by APCOA Parking UK, open 24 hours, offering 240 spaces including 12 dedicated to accessible parking. Cyclists are also accommodated with storage stands located safely within the station’s car park.

Wrapping Up Your Visit

Whether your travels are routine or part of a grander adventure, Ashtead Train Station remains a reliable ally on your journey. From ticketing facilities to strategic travel links, it embodies the service and functionality you expect from a modern station. As you plan your travel, consider the station’s efficient services and the inviting routes at your disposal—embark on a new destination knowing Ashtead Station will cater to your needs.

Ashtead Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:40 to 20:00
Saturday:07:50 to 14:25
Sunday:09:10 to 16:45
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsYes
Information available from staff

Yes - from help point

Yes - from ticket office

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Friday:05:30 to 00:00
Saturday:06:50 to 00:00
Sunday:07:30 to 00:00
Customer help pointsYes
Customer services notes

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Luggage storageNo
Lost property

Southern

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

This is a Category B1 station: Step-free access to platforms. Interchange between platforms via level crossing. Step free access to coffee stall on platform 1 - limited times only.

The Assistance Meeting Point is by the Ticket Office.

Ticket barriers and gatesYes
Accessible ticket machinesYes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Ramp for train accessYes

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed.

Also, some trains have on board staff who are trained to step onto the platform when the train arrives, so they can provide assistance on and off the train. You can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0800 138 1016
  • Textphone: 0800 138 1018

Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Ashtead
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointYes

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station

Accessible spaces12
Accessible car park equipmentNo
Staff Help
Staff help available
Monday to Friday:05:30 to 00:00
Saturday:06:50 to 00:00
Sunday:07:30 to 00:00
Customer Help Points and Meeting PointYes
Helpline

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our Assisted Travel team on: 0800 138 1016
  • Texting us on: 0800 138 1018

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

ToiletsYes
Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Ashtead
Seating areaYes
1st Class LoungeNo
Station Car Park
OperatorAPCOA Parking UK
Car Parking Availability
Monday to Sunday:Open 24 hours
Spaces240
Accessible spaces12
Accessible car park equipmentNo
Car park CCTVYes
Parking chargesFree car parking available
Refreshment FacilitiesAvailable
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesYes
Public Wi-FiNo
Bicycle Storage
Spaces100

The cycle stands are located in the car park.

Cycles are left at owners risk. Abandoned cycles may be removed.

Type of StorageStands,
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Ashtead Station

All you need to know about Ashtead's links with other modes of transport, including local bus services, taxis, care hire & more

Please click the link for details regarding the rail replacement bus location.

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Live Departures and arrivals from Ashtead Station

Want to check the latest departures and arrivals into Ashtead station? Find live information for the next trains departing and arriving at the station below.

Arriving fromTrainArrival TimePlatformStatus
from London WaterlooSouth Western Railway18:02218:15 This train has been delayed by a fault on a train
from GuildfordSouth Western Railway18:131On time
from DorkingSouthern18:281On time
from London VictoriaSouthern18:292On time
from London WaterlooSouth Western Railway18:33-Cancelled This train has been cancelled because of a shortage of train crew
from DorkingSouth Western Railway18:431On time
from HorshamSouthern18:551On time
from London VictoriaSouthern18:592On time
from London WaterlooSouth Western Railway19:022On time
from GuildfordSouth Western Railway19:13-On time
Going toTrainDeparture TimePlatformStatus
to DorkingSouth Western Railway18:02218:16 This train has been delayed by a fault on a train
to London WaterlooSouth Western Railway18:131On time
to London VictoriaSouthern18:281On time
to HorshamSouthern18:292On time
to GuildfordSouth Western Railway18:33-Cancelled This train has been cancelled because of a shortage of train crew
to London WaterlooSouth Western Railway18:431On time
to London VictoriaSouthern18:551On time
to DorkingSouthern18:592On time
to DorkingSouth Western Railway19:022On time
to London WaterlooSouth Western Railway19:13-On time