Ashtead station
Woodfield Lane
Ashtead
Surrey
KT21 2DR
Ashtead Station can be found on Woodfield Lane in Ashtead as shown on the map, and is operated by Southern.
Read on for more information about the facilities and help available at Ashtead Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the idyllic surroundings of Surrey, Ashtead Train Station serves as a crucial transportation hub for both local commuters and travelers eager to explore the charm of southern England. With a blend of modern facilities and traditional service, Ashtead Station ensures that passengers enjoy a seamless travel experience.
Ashtead Station, managed by Southern, offers a variety of amenities to cater to travelers' diverse needs. The ticket office operates from early morning to late at night, ensuring you can purchase tickets and seek assistance throughout much of the day. Ticket machines, accessible to all, are fitted to accommodate Disabled Persons Railcard discounts, although you might want to verify accessibility across the station first.
Passenger support is a priority with help points and staff available most of the day. While luggage storage options are not available, there's plenty of seating, and for those keen on staying connected, pay phones are provided.
At Ashtead Station, accessibility is thoughtfully integrated. While the station offers partial step-free access through level crossings, it’s advisable to pre-book assistance or reach out for help upon your arrival. The station staff are trained and willing to assist, including using ramps for boarding trains. Despite the absence of accessible toilets, there are accessible ticket machines and a designated drop-off and pick-up point for travelers with impaired mobility.
Connectivity options surround Ashtead Station, making onward travel a breeze. Although direct bus links from the station itself aren't highlighted, local bus services can be found nearby. For those needing it, more information on replacement bus services is readily available online.
Looking to explore further afield? Ashtead Station is your launchpad. Regular train services can whisk you away to iconic destinations such as London Waterloo and London Victoria, two of the bustling hearts of the capital.
Regional exploration is equally convenient, with frequent services to neighboring towns like Epsom, Wimbledon, and Leatherhead. Whether you’re attending events, sightseeing, or managing business, Ashtead Station's train connections efficiently bridge your journey.
However you choose to journey, Ashtead caters with ample car parking operated by APCOA Parking UK, open 24 hours, offering 240 spaces including 12 dedicated to accessible parking. Cyclists are also accommodated with storage stands located safely within the station’s car park.
Whether your travels are routine or part of a grander adventure, Ashtead Train Station remains a reliable ally on your journey. From ticketing facilities to strategic travel links, it embodies the service and functionality you expect from a modern station. As you plan your travel, consider the station’s efficient services and the inviting routes at your disposal—embark on a new destination knowing Ashtead Station will cater to your needs.
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from help point Yes - from ticket office | ||||||
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Customer information | DepartureScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | Assistance can be provided via the help points, located on the platforms, at all times of the day. | ||||||
Luggage storage | No | ||||||
Lost property | Southern | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||||
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Step-free access | Step free access is available in parts of this station. This is a Category B1 station: Step-free access to platforms. Interchange between platforms via level crossing. Step free access to coffee stall on platform 1 - limited times only. The Assistance Meeting Point is by the Ticket Office. | ||||||
Ticket barriers and gates | Yes | ||||||
Accessible ticket machines | Yes All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||
Induction loop | Yes | ||||||
Ramp for train access | Yes A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. Also, some trains have on board staff who are trained to step onto the platform when the train arrives, so they can provide assistance on and off the train. You can also arrange assistance by:
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Accessible Toilets | No | ||||||
Waiting rooms | There is no waiting room office at Ashtead | ||||||
Seating area | Yes | ||||||
Wheelchairs available | No | ||||||
Getting to and from the station | |||||||
Accessible taxis here | No | ||||||
Impaired mobility set down/pick-up point | Yes Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station | ||||||
Accessible spaces | 12 | ||||||
Accessible car park equipment | No | ||||||
Staff Help | |||||||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||||||
Helpline | Assistance can be pre booked up to two hours before departure by contacting Assisted Travel. If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival. Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: |
Toilets | Yes |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Ashtead |
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Seating area | Yes |
1st Class Lounge | No |
Station Car Park | |||
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Operator | APCOA Parking UK | ||
Car Parking Availability |
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Spaces | 240 | ||
Accessible spaces | 12 | ||
Accessible car park equipment | No | ||
Car park CCTV | Yes | ||
Parking charges | Free car parking available |
Refreshment Facilities | Available |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 100 The cycle stands are located in the car park. Cycles are left at owners risk. Abandoned cycles may be removed. |
Type of Storage | Stands, |
Sheltered | No |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Please click the link for details regarding the rail replacement bus location. |
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below. |
Arriving from | Train | Arrival Time | Platform | Status |
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from London Waterloo | South Western Railway | 18:02 | 2 | 18:15 This train has been delayed by a fault on a train |
from Guildford | South Western Railway | 18:13 | 1 | On time |
from Dorking | Southern | 18:28 | 1 | On time |
from London Victoria | Southern | 18:29 | 2 | On time |
from London Waterloo | South Western Railway | 18:33 | - | Cancelled This train has been cancelled because of a shortage of train crew |
from Dorking | South Western Railway | 18:43 | 1 | On time |
from Horsham | Southern | 18:55 | 1 | On time |
from London Victoria | Southern | 18:59 | 2 | On time |
from London Waterloo | South Western Railway | 19:02 | 2 | On time |
from Guildford | South Western Railway | 19:13 | - | On time |
Going to | Train | Departure Time | Platform | Status |
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to Dorking | South Western Railway | 18:02 | 2 | 18:16 This train has been delayed by a fault on a train |
to London Waterloo | South Western Railway | 18:13 | 1 | On time |
to London Victoria | Southern | 18:28 | 1 | On time |
to Horsham | Southern | 18:29 | 2 | On time |
to Guildford | South Western Railway | 18:33 | - | Cancelled This train has been cancelled because of a shortage of train crew |
to London Waterloo | South Western Railway | 18:43 | 1 | On time |
to London Victoria | Southern | 18:55 | 1 | On time |
to Dorking | Southern | 18:59 | 2 | On time |
to Dorking | South Western Railway | 19:02 | 2 | On time |
to London Waterloo | South Western Railway | 19:13 | - | On time |