Banstead station
Banstead Road
Banstead
Surrey
SM7 1PZ
Banstead Station can be found on Banstead Road in Banstead as shown on the map, and is operated by Southern.
Read on for more information about the facilities and help available at Banstead Rail Station, connections for onwards travel, and live arrivals and departures information.
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Situated in the serene neighborhood of Banstead, this quaint train station is a cornerstone for many travelers venturing into the heart of London and beyond. Though modest in its offering, Banstead train station provides a gateway to both tranquillity and excitement, acting as a perfect starting point for your next rail journey.
Banstead station, while lacking a traditional ticket office, offers convenient ticket machines where travelers can collect their tickets bought online. For those utilizing discounts, accessible machines cater to Disabled Persons Railcard holders, ensuring inclusivity. However, it’s important to note that there is no step-free access, making it a Category C station. There are no waiting rooms or staff help, but assistance is available through help points. CCTV coverage ensures safety while on the premises.
While Banstead station does not have extensive travel connections, it is well-served by local buses. For those seeking alternative means of transport during rail disruptions, a rail replacement service is available. To help you plan your journey extensively, the station provides an Onward Travel Information Map to optimize your travel itineraries effectively.
Banstead is not just a local hub but a connection to innumerable vibrant destinations. If the bustling urban life entices you, it's surprisingly simple to book your ticket from Banstead to London Victoria or London Bridge. For destinations closer to home, you might fancy a trip to Sutton or the charming town of Epsom. Wherever your heart leads, our station connects you right where you need to be.
While Banstead station may not be brimming with facilities, it holds its charm as your stepping stone to a range of adventures. Whether you're commuting for work or seeking leisure trips, the station conveniently positions you within a diverse network of destinations. With a little planning ahead, any travel from Banstead is the start of a memorable journey. Grab your tickets, plan your itinerary, and indulge in the rich tapestry of experiences awaiting you beyond the platform.
| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Banstead, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | Yes Collect tickets at the ticket machine |
| Accessible ticket machines | Yes All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. |
| Induction loop | Yes |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | Yes |
| Information available from staff | Yes - from help point |
|---|---|
| Customer information | DepartureScreens Announcements |
| Staff help available | There is no staff help available at Banstead |
| Customer help points | Yes |
| Customer services notes | Assistance can be provided via the help points, located on the platforms, at all times of the day. |
| Luggage storage | No |
| Lost property | Southern |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | This is a Category C station: This station does not have step-free access. Assistance Meeting Point is on the only platform at the London end. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. |
| Induction loop | Yes |
| Ramp for train access | No |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Banstead |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | No |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Banstead |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance can be pre booked up to two hours before departure by contacting Assisted Travel. Trains calling at this station do not have on board staff. You can arrange assistance by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Banstead |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 6 Located on the platform. Cycles are left at owners risk. Abandoned cycles may be removed. |
| Type of Storage | Stands, |
| Sheltered | No |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Please click the link for details regarding the rail replacement bus location. |
Information to plan your onward journey is available in the “Onward Travel Information Map” within the map section below. |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Epsom Downs | Southern | 14:11 | 1 | On time |
| from London Victoria | Southern | 14:26 | 1 | On time |
| from Epsom Downs | Southern | 14:41 | 1 | On time |
| from London Victoria | Southern | 14:56 | 1 | On time |
| from Epsom Downs | Southern | 15:11 | 1 | On time |
| from London Victoria | Southern | 15:26 | - | On time |
| from Epsom Downs | Southern | 15:41 | - | On time |
| from London Victoria | Southern | 15:56 | - | On time |
| from Epsom Downs | Southern | 16:11 | - | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to London Victoria | Southern | 14:11 | 1 | On time |
| to Epsom Downs | Southern | 14:26 | 1 | On time |
| to London Victoria | Southern | 14:41 | 1 | On time |
| to Epsom Downs | Southern | 14:56 | 1 | On time |
| to London Victoria | Southern | 15:11 | 1 | On time |
| to Epsom Downs | Southern | 15:26 | - | On time |
| to London Victoria | Southern | 15:41 | - | On time |
| to Epsom Downs | Southern | 15:56 | - | On time |
| to London Victoria | Southern | 16:11 | - | On time |