Basildon station
Station Way
Basildon
Essex
SS16 5XY
Basildon Station can be found on Station Way in Basildon as shown on the map, and is operated by c2c.
Read on for more information about the facilities and help available at Basildon Rail Station, connections for onwards travel, and live arrivals and departures information.
Ready to book your travel to Basildon? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*
Located in the heart of Essex, Basildon train station is a bustling hub seamlessly connecting you to numerous destinations. Whether you're a daily commuter or planning a leisurely trip, this station offers a myriad of travel options with a welcoming touch. From its array of amenities to its excellent transport links, Basildon station is your perfect starting point for any journey. So, pack your bags, and let’s set off on a journey to discover what Basildon station has to offer!
At Basildon train station, you’ll find everything geared towards a hassle-free travel experience. The ticket office is open from the early hours of 5:15 AM until late, making it convenient for early risers and night owls alike. Additionally, ticket machines allow for easy access to collect pre-purchased tickets without delay. Staff at the ticket office provide a friendly face and assistance when needed, and the available induction loop makes communication easier for those with hearing impairments.
Accessibility is a strong focus here. With step-free access throughout the station and elevators to all platforms, it caters well to passengers who need extra assistance. Facilities like accessible toilets, seating areas, and ticket machines further enhance your travel comfort. For convenience, Basildon station offers refreshment facilities with drinks available at Station News, a nearby ATM, and bicycle storage with council-maintained racks for those opting to cycle to the station.
Basildon is not just about trains – it offers fantastic connectivity with other transport options too. If rail services are temporarily unavailable, the rail replacement service offers a reliable alternative with buses picking up from Station Way. For those preferring road transport, a taxi rank is conveniently located just a short walk from the main entrance. Bus services are excellent, with ample information available to plan your onward travel, ensuring all your connections are smooth and stress-free.
The appeal of Basildon station lies not only in the facilities but also in its connections to some of the UK’s most exciting destinations. Whether you’re heading to the bustling heart of London Fenchurch Street or enjoying a day at the seaside in Southend Central, the train journey promises convenience and comfort. Looking for retail therapy? Try the route to Chafford Hundred Lakeside for a shopping spree. For those commuting or visiting the area, trips to London Liverpool Street, West Ham, and Romford are popular choices. Each journey offers a unique slice of what the region has to offer, whether you're seeking business, culture, or leisure.
Whether you’re planning an exciting journey or need information about your daily commute, Basildon train station provides you with everything you need for a pleasant and efficient travel experience. With easy ticket purchasing, helpful staff, and a range of facilities designed for comfort and accessibility, every trip from Basildon is set to be memorable. Check out the routes today, secure your ticket, and let Basildon station be the starting point to wherever your heart desires to travel!
Remember, a seamless travel experience is just a train ride away. With all these wonderful connections and amenities waiting at Basildon, there’s no reason to delay your next adventure. Bon voyage!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | No | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from ticket office | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | Monday - Friday, 08:00 - 20:00 Saturday 09:00 - 16:00 Sunday 09:00 - 16:00 Christmas Day and Boxing Day: CLOSED 0345 744 4422 (option 3, followed by option 3) contact@c2crail.co.uk | ||||||
| Luggage storage | No | ||||||
| Lost property |
Operated by c2c | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||
|---|---|---|---|
| Step-free access | Step free access is available throughout the whole station. Step free access is available to both platforms via lifts | ||
| Ticket barriers and gates | Yes | ||
| Accessible ticket machines | Yes | ||
| Induction loop | Yes | ||
| Ramp for train access | Yes | ||
| Accessible Toilets | Yes | ||
| Waiting rooms | There is no waiting room office at Basildon | ||
| Seating area | Yes | ||
| Wheelchairs available | No | ||
| Getting to and from the station | |||
| Accessible taxis here | No | ||
| Impaired mobility set down/pick-up point | No | ||
| Accessible spaces | None | ||
| Accessible car park equipment | No | ||
| Staff Help | |||
| Staff help available |
| ||
| Customer Help Points and Meeting Point | Yes | ||
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. | ||
| Toilets | Yes The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | Yes |
| Waiting rooms | There is no waiting room office at Basildon |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | Available Drinks available at Station News. |
|---|---|
| ATM Machine | Available Adjacent to main entrance |
| Shops | Available "Station News" in the Booking Hall |
| Currency Exchange | No |
| Bicycle Storage | |
|---|---|
| Spaces | 36 Council owned and maintained racks Outside front of station towards Bus station |
| Type of Storage | Stands, |
| Sheltered | Yes |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Buses pick up on Station Way near the taxi ranks. Turn left out of main entrance and proceed under the railway, buses will be straight ahead. |
Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead. |
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from London Fenchurch Street | c2c | 23:50 | 2 | On time |
| from Shoeburyness | c2c | 23:55 | 1 | On time |
| from London Fenchurch Street | c2c | 00:09 | 2 | On time |
| from London Fenchurch Street | c2c | 00:41 | 2 | On time |
| from London Fenchurch Street | c2c | 01:11 | 2 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Shoeburyness | c2c | 23:50 | 2 | On time |
| to London Fenchurch Street | c2c | 23:55 | 1 | On time |
| to Shoeburyness | c2c | 00:09 | 2 | On time |
| to Shoeburyness | c2c | 00:41 | 2 | On time |
| to Shoeburyness | c2c | 01:11 | 2 | On time |