This websites requires JavaScript to work. It looks like your browser doesn't support JavaScript, or has it turned off. Please try again with JavaScript support.

About Basingstoke (BSK) Train Station

Station managed by: South Western Railway

Basingstoke station
Station Hill
Basingstoke
Hampshire
RG21 5NB

Basingstoke Station can be found on Station Hill in Basingstoke as shown on the map, and is operated by South Western Railway.

Read on for more information about the facilities and help available at Basingstoke Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Basingstoke? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Basingstoke Station

Discovering Basingstoke Train Station

Located in the heart of Hampshire, Basingstoke Train Station is a vibrant hub that connects locals and travelers alike to various destinations across the UK. Whether you're commuting for work or embarking on a leisurely journey, Basingstoke offers a host of facilities to meet your travel needs. Easy accessibility, ample amenities, and an array of onward travel options make it a convenient starting point for your rail adventures.

Station Facilities and Amenities

Basingstoke Train Station provides ample facilities to ensure a smooth journey for its passengers. Open from early morning to late evening, the ticket office is operational from 06:00 to 21:30 on weekdays and Saturdays, with slightly reduced hours on Sundays. In addition to the ticket office, ticket machines are available for easy purchase and collection of pre-booked tickets.

The station is accommodating for all passengers with step-free access, induction loops, and accessible ticket machines designed to cater to those with limited mobility. For added convenience, passengers can enjoy the use of waiting rooms and seating available on all platforms. Should you need assistance, staff help is readily available and can be pre-booked for additional assurance.

Accessibility & Ease of Travel

Basingstoke understands the necessity for smooth transitions between different modes of transport. For those who require additional support, accessible taxis are at your service, courtesy of third-party providers. However, it is always advisable to confirm availability ahead of your journey. Additionally, the station has 18 parking spaces explicitly designated for accessible use in a larger parking facility of over 1200 spaces, ensuring sufficient parking availability.

Travel Connections and Beyond

Well-serviced by local transport, Basingstoke Train Station ensures that your onward journey—or the last mile travel needs—are met with ease. Black cabs and private hire taxis are conveniently placed right outside the main entrance for a quick transit to your next destination. If you're catching a bus, essential information to plan your trip is available and can easily be accessed online.

Popular Routes From Basingstoke

Basingstoke serves as a significant transit point for travelers journeying to a variety of destinations. The station’s connectivity is enhanced by its popular routes which include London Waterloo, offering direct access to the bustling capital. Head north towards Reading or journey south to Southampton Central and experience the charm of the southern coast. For those looking to explore locally, routes to Winchester and Andover are also popular.

Concluding Your Visit

Before you embark on your travel adventure, take advantage of the refreshment facilities and shops available right at the station. Whether you’re stocking up on snacks for the journey ahead or grabbing a quick coffee, Basingstoke has you covered. Those traveling for extended periods can also find ATM services convenient for cash exchanges, although no currency exchange is offered.

In wrapping up, Basingstoke Train Station is more than just a transit point; it's a well-equipped facility that caters to the diverse needs of its passengers. From accessible services to indispensable travel links, the station provides an experience designed to make your commute or travel plans both comfortable and efficient. Be sure to book your tickets in advance to enjoy seamless access to all that Basingstoke and its myriad of connected destinations have to offer.

Basingstoke Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:00 to 21:30
Saturday:06:00 to 21:30
Sunday:07:00 to 21:30
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsYes
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Staff help available
Monday to Friday:
Saturday:
Sunday:
Customer help pointsYes
Customer services notes

Please contact our Customer Service Centre on 0345 6000 650

Luggage storageNo
Lost property
Monday to Friday:07:30 to 19:00

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

Step-free category B2 station. This station has step-free access to all platforms via lifts from the main entrance. The rear entrance has level access to Platforms 4 and 5 (and to other platforms via lifts) but is only open Monday-Friday 0600 until 1000 and from 1500 until 2345 (closed at weekends) - outside these times a stepped subway must be used. The alternative step-free route from the rear to the main entrance via the street is approximately 380m and includes missing dropped kerbs and sections of route without a pavement.

Ticket barriers and gatesYes
Accessible ticket machinesYes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loopYes
Ramp for train accessYes
Accessible ToiletsYes
Waiting rooms
Monday to Sunday:

All platforms.

Seating areaYes
Wheelchairs availableYes
Getting to and from the station
Accessible taxis hereYes

Provided by 3rd party companies, subject to availability.

Impaired mobility set down/pick-up pointNo
Accessible spaces18
Accessible car park equipmentNo
Staff Help
Staff help available
Customer Help Points and Meeting PointYes
Helpline

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

ToiletsYes

The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.

Accessible ToiletsYes
Baby ChangingYes

Accessible toilets on platforms 2/3 and 4.

Baby changing facilities are in the accessible toilets on platforms 2/3 and 4.

Waiting rooms
Monday to Sunday:

All platforms.

Seating areaYes
1st Class LoungeNo
Basingstoke Bunion Place and North Yard Multi-Storey
OperatorNone
Car Parking Availability
Spaces1207
Accessible spaces18
Accessible car park equipmentNo
Car park CCTVYes
Parking charges
Note<p>RingGo Code: 2012 (Bunnian Place) or 2001 (North Yard multi-storey).</p><p>18 EV Charging points in the North Yard multi-storey.</p><p>Hourly rate available from 1200 from RingGo ONLY.</p><p>Bank Holiday £5.00.</p><p>Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £15.00.</p><p><strong><u>Blue Badge parking</u></strong></p><p>Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.</p><p>Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.</p><p><a href="https://www.southwesternrailway.com/travelling-with-us/at-the-station/car-parking/blue-badge-registration" title="">Register for Complimentary Blue Badge Parking</a>. </p>
Daily£10.00
Annual£1,407.00
Sunday£5.00
Weekly£39.90
Monthly£140.70
Off_peak£5.00
Per_hour£1.70
Saturday£5.00
Three_monthly£422.10
Basingstoke Premium Car Park
OperatorNone
Car Parking Availability
Spaces20
Accessible spaces10
Accessible car park equipmentNo
Car park CCTVYes
Parking charges
Note<p>RingGo Code 2024.</p><p>Bank Holiday £6.20.</p><p>Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £18.60. </p>
Daily£12.50
Annual£1,799.00
Sunday£6.20
Off_peak£6.20
Saturday£6.20
Refreshment FacilitiesAvailable
ATM MachineAvailable
ShopsAvailable
Currency ExchangeNo
Pay PhonesYes
Public Wi-FiAvailable
Bicycle Storage
Spaces170

Car park and platform 4

Type of StorageCompounds, Racks,
ShelteredYes
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Basingstoke Station

All you need to know about Basingstoke's links with other modes of transport, including local bus services, taxis, care hire & more

Station Forecourt, off Alencon Link

Private Hire / Black Cabs outside Station Entrance

Information to plan your onward journey is available in a printable format here

Live Departures and arrivals from Basingstoke Station

Want to check the latest departures and arrivals into Basingstoke station? Find live information for the next trains departing and arriving at the station below.

Arriving fromTrainArrival TimePlatformStatus
Going toTrainDeparture TimePlatformStatus