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About Box Hill & Westhumble (BXW) Train Station

Station managed by: Southern

Box Hill & Westhumble station
Westhumble Street
Westhumble
Surrey
RH5 6BT

Box Hill & Westhumble Station can be found on Westhumble Street in Westhumble as shown on the map, and is operated by Southern.

Read on for more information about the facilities and help available at Box Hill & Westhumble Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Box Hill & Westhumble? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Box Hill & Westhumble Station

Welcome to Box Hill & Westhumble Train Station

Nestled in the picturesque Surrey countryside, Box Hill & Westhumble train station is a charming gateway for both local and visiting travelers. Whether you're planning a cultural visit to London or a rural escape to the beautiful Surrey hills, this station offers a unique blend of tranquil surroundings and travel convenience.

Amenity Overview of Box Hill & Westhumble Station

While Box Hill & Westhumble might not boast large facilities, it provides essential amenities for a smooth travel experience. The station operates without a ticket office but has convenient ticket machines available for purchasing and collecting tickets. These machines are capable of processing tickets with Disabled Persons Railcard discounts, ensuring accessible options are in place. Induction loops are available, enhancing accessibility for those with hearing impairments.

Though the station lacks toilets and waiting facilities, it makes up for it with a picturesque waiting atmosphere and ample seating areas. Security is a priority with CCTV surveillance in place. For cyclists, secure bicycle racks are available, though it's advised to use them at your own risk. Free parking is available around the clock, and though there are no refreshment facilities, you'll find a cycle repair shop nearby to attend to biking needs.

Accessibility and Support At Box Hill & Westhumble

The station supports accessible travel with step-free access to platform 2, with assistance available upon request. However, access to platform 1 requires the use of a footbridge. If assistance is needed, help points are strategically placed, making it convenient for travelers to reach out. Accessible parking and a designated mobility set-down area are available in the car park.

Care is taken to ensure that all travelers can access services smoothly, with assistive services available through Southern's dedicated teams. Those requiring additional travel support are encouraged to pre-book assistance to have their needs fully accommodated during their journey.

Transport Links from Box Hill & Westhumble

Box Hill & Westhumble station provides numerous connections to other destinations. Travelers can easily plan their onward journey using available transport links such as local bus services. Information about rail replacement services and bus connections is accessible via provided maps and guidance on-site.

Explore Popular Routes from Box Hill & Westhumble

The station connects you to a suite of destinations. Consider heading to vibrant London with trains to both London Waterloo and London Victoria. Dive into local charm with trips to Dorking or connect to the bustling hubs of Clapham Junction and Wimbledon. With diverse laterals leading to Vauxhall, Ashtead, or Ewell East, the station is a pivotal point for your rail travels.

Conclusion

Box Hill & Westhumble station may not be the largest, but it is more than just a stop on a map; it's a stepping stone to potential adventures. With efficient facilities catering to essential travel needs and comprehensive transport links, it stands as a gateway for both commuting and leisure purposes. Whether you're setting forth from London or venturing into the rolling landscapes of Surrey, starting your journey from Box Hill & Westhumble promises to be a pleasant experience.

Box Hill & Westhumble Station details & facilities

Ticket Office
Ticket Office Opening hoursThere is no ticket office at Box Hill & Westhumble, but ticket machines are available to collect tickets from.
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Smartcards
Smartcards issued at this stationNo
Smartcard validatorsYes
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Sunday:
Customer help pointsYes
Customer services notes

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Luggage storageNo
Lost property

Southern

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

This is a Category B3 Station - Step free access to platform 2 (to Dorking) only. Footbridge with steps to platform 1 (to London).

The Assistance Meeting Point is by the Help Point.

Ticket barriers and gatesNo
Accessible ticket machinesYes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Ramp for train accessYes

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. A Mobile Assistance team also covers this station.

You can arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
  • Texting us on 07970 511077

Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Box Hill & Westhumble
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointYes

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park

Accessible spaces1
Accessible car park equipmentNo
Staff Help
Staff help available
Customer Help Points and Meeting PointYes
Helpline

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our Assisted Travel team on: 0800 138 1016
  • Texting us on: 0800 138 1018

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

ToiletsNo
Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Box Hill & Westhumble
Seating areaYes
1st Class LoungeNo
Station Car Park
OperatorAPCOA Parking UK
Car Parking Availability
Monday to Sunday:Open 24 hours
Spaces16
Accessible spaces1
Accessible car park equipmentNo
Car park CCTVNo
Parking chargesFree car parking available
Refreshment FacilitiesNo
ATM MachineNo
ShopsAvailable

Cycle repair shop.

Currency ExchangeNo
Pay PhonesYes
Public Wi-FiNo
Bicycle Storage
Spaces8

Located on Platform 1.

Cycles are left at owners risk. Abandoned cycles may be removed.

Type of StorageStands,
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Box Hill & Westhumble Station

All you need to know about Box Hill & Westhumble's links with other modes of transport, including local bus services, taxis, care hire & more

Please click the link for details regarding the rail replacement bus location.

Information to plan your onward journey is available in the “Onward Travel Information Map” below.

Live Departures and arrivals from Box Hill & Westhumble Station

Want to check the latest departures and arrivals into Box Hill & Westhumble station? Find live information for the next trains departing and arriving at the station below.

Arriving fromTrainArrival TimePlatformStatus
from London VictoriaSouthern00:232On time
Going toTrainDeparture TimePlatformStatus
to HorshamSouthern00:232On time