Box Hill & Westhumble station
Westhumble Street
Westhumble
Surrey
RH5 6BT
Box Hill & Westhumble Station can be found on Westhumble Street in Westhumble as shown on the map, and is operated by Southern.
Read on for more information about the facilities and help available at Box Hill & Westhumble Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the picturesque Surrey countryside, Box Hill & Westhumble train station is a charming gateway for both local and visiting travelers. Whether you're planning a cultural visit to London or a rural escape to the beautiful Surrey hills, this station offers a unique blend of tranquil surroundings and travel convenience.
While Box Hill & Westhumble might not boast large facilities, it provides essential amenities for a smooth travel experience. The station operates without a ticket office but has convenient ticket machines available for purchasing and collecting tickets. These machines are capable of processing tickets with Disabled Persons Railcard discounts, ensuring accessible options are in place. Induction loops are available, enhancing accessibility for those with hearing impairments.
Though the station lacks toilets and waiting facilities, it makes up for it with a picturesque waiting atmosphere and ample seating areas. Security is a priority with CCTV surveillance in place. For cyclists, secure bicycle racks are available, though it's advised to use them at your own risk. Free parking is available around the clock, and though there are no refreshment facilities, you'll find a cycle repair shop nearby to attend to biking needs.
The station supports accessible travel with step-free access to platform 2, with assistance available upon request. However, access to platform 1 requires the use of a footbridge. If assistance is needed, help points are strategically placed, making it convenient for travelers to reach out. Accessible parking and a designated mobility set-down area are available in the car park.
Care is taken to ensure that all travelers can access services smoothly, with assistive services available through Southern's dedicated teams. Those requiring additional travel support are encouraged to pre-book assistance to have their needs fully accommodated during their journey.
Box Hill & Westhumble station provides numerous connections to other destinations. Travelers can easily plan their onward journey using available transport links such as local bus services. Information about rail replacement services and bus connections is accessible via provided maps and guidance on-site.
The station connects you to a suite of destinations. Consider heading to vibrant London with trains to both London Waterloo and London Victoria. Dive into local charm with trips to Dorking or connect to the bustling hubs of Clapham Junction and Wimbledon. With diverse laterals leading to Vauxhall, Ashtead, or Ewell East, the station is a pivotal point for your rail travels.
Box Hill & Westhumble station may not be the largest, but it is more than just a stop on a map; it's a stepping stone to potential adventures. With efficient facilities catering to essential travel needs and comprehensive transport links, it stands as a gateway for both commuting and leisure purposes. Whether you're setting forth from London or venturing into the rolling landscapes of Surrey, starting your journey from Box Hill & Westhumble promises to be a pleasant experience.
Ticket Office | |
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Ticket Office Opening hours | There is no ticket office at Box Hill & Westhumble, but ticket machines are available to collect tickets from. |
Ticket machines | Yes |
Collect tickets bought online | Yes Collect tickets at the ticket machine |
Accessible ticket machines | Yes All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. |
Induction loop | Yes |
Smartcards | |
Smartcards issued at this station | No |
Smartcard validators | Yes |
Information available from staff | Yes - from help point | ||
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Customer information | DepartureScreens Announcements | ||
Staff help available |
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Customer help points | Yes | ||
Customer services notes | Assistance can be provided via the help points, located on the platforms, at all times of the day. | ||
Luggage storage | No | ||
Lost property | Southern | ||
CCTV at the station | Yes |
Station Accessibility | |
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Step-free access | Step free access is available in parts of this station. This is a Category B3 Station - Step free access to platform 2 (to Dorking) only. Footbridge with steps to platform 1 (to London). The Assistance Meeting Point is by the Help Point. |
Ticket barriers and gates | No |
Accessible ticket machines | Yes All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. |
Induction loop | Yes |
Ramp for train access | Yes A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. A Mobile Assistance team also covers this station. You can arrange assistance by:
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Accessible Toilets | No |
Waiting rooms | There is no waiting room office at Box Hill & Westhumble |
Seating area | Yes |
Wheelchairs available | No |
Getting to and from the station | |
Accessible taxis here | No |
Impaired mobility set down/pick-up point | Yes Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park |
Accessible spaces | 1 |
Accessible car park equipment | No |
Staff Help | |
Staff help available | |
Customer Help Points and Meeting Point | Yes |
Helpline | Assistance can be pre booked up to two hours before departure by contacting Assisted Travel. If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival. Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: |
Toilets | No |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Box Hill & Westhumble |
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Seating area | Yes |
1st Class Lounge | No |
Station Car Park | |||
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Operator | APCOA Parking UK | ||
Car Parking Availability |
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Spaces | 16 | ||
Accessible spaces | 1 | ||
Accessible car park equipment | No | ||
Car park CCTV | No | ||
Parking charges | Free car parking available |
Refreshment Facilities | No |
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ATM Machine | No |
Shops | Available Cycle repair shop. |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 8 Located on Platform 1. Cycles are left at owners risk. Abandoned cycles may be removed. |
Type of Storage | Stands, |
Sheltered | No |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Please click the link for details regarding the rail replacement bus location. |
Information to plan your onward journey is available in the “Onward Travel Information Map” below. |
Arriving from | Train | Arrival Time | Platform | Status |
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from London Victoria | Southern | 00:23 | 2 | On time |
Going to | Train | Departure Time | Platform | Status |
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to Horsham | Southern | 00:23 | 2 | On time |