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About Braintree Freeport (BTP) Train Station

Station managed by: Greater Anglia

Braintree Freeport station
Chapel Hill Retail Park
Braintree
Essex
CM77 8YH

Braintree Freeport Station can be found on Chapel Hill Retail Park in Braintree as shown on the map, and is operated by Greater Anglia.

Read on for more information about the facilities and help available at Braintree Freeport Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Braintree Freeport? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Braintree Freeport Station

Exploring Braintree Freeport Train Station

Set amidst the charming county of Essex, Braintree Freeport train station serves as a convenient access point for both locals and visitors looking to explore the area or head to popular shopping destinations like the Braintree Village shopping centre. Although it doesn't boast the bustling facilities of larger stations, it offers everything you need for a seamless travel experience.

Station Facilities and Amenities

Braintree Freeport train station might be small, but it ensures travelers can manage their journeys with ease. The station doesn't have a ticket office, but it does have accessible ticket machines. These machines allow passengers to collect tickets bought online, saving time and providing added convenience. They’re designed to cater to all needs with induction loops available for those requiring hearing assistance.

While the station lacks waiting rooms and toilets, it makes up for these omissions with a seating area on the single platform, offering step-free access. Notably, assistance meeting points and ramps for train boarding ensure accessibility for all. CCTV surveillance provides an added layer of safety for commuters.

Onward Travel and Connectivity

The station might not be a hub for cycling or car parking, with limited bicycle storage and no car park facilities, but it is excellently positioned near the Braintree Village shopping centre. This proximity offers travelers plentiful shopping options and amenities. Additionally, rail replacement services conveniently pick up and drop off at the nearby bus stops, ensuring connectivity even during disruptions.

Popular Routes from Braintree Freeport

Braintree Freeport is a gateway to some thrilling and handy destinations. If you're visiting London or Essex towns, the station connects you seamlessly to several popular spots. Travelers frequently hop onto the train for an exciting journey to London Liverpool Street, or make their way to Chelmsford and Witham. Discover the culture in Colchester or relax on the coast at Clacton-on-Sea. There's even a convenient route heading to Southend Victoria.

For those looking for grander adventures, take a train from Braintree Freeport and explore the vibrant streets of Stratford in London or enjoy a leisurely ride to the picturesque town of Braintree, a short journey down the line.

Conclusion: Start Your Journey Here

Ultimately, Braintree Freeport station offers a no-fuss way to travel in and around Essex, making it easy to set off on your next big adventure. Despite its simplicity, this station ensures that your traveling needs are met with ticketing convenience, safe surroundings, and excellent connectivity to both nearby and far-off attractions. Whether you’re a local commuting to work or a visitor eager to explore, your journey begins here. So why wait? Grab your tickets and embark on your next adventure seamlessly from Braintree Freeport train station.

Braintree Freeport Station details & facilities

Ticket Office
Ticket Office Opening hoursThere is no ticket office at Braintree Freeport, but ticket machines are available to collect tickets from.
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes
Induction loopYes
Smartcards
Smartcards issued at this stationNo
Smartcard validatorsYes
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Announcements

Staff help available
Customer help pointsYes
Customer services notes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Luggage storageNo
Lost property

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available throughout the whole station.

This station has step free access to the single platform for trains towards both Braintree and Witham.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Ticket barriers and gatesNo
Accessible ticket machinesYes
Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Braintree Freeport
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spacesNone
Accessible car park equipmentNo
Staff Help
Staff help available
Customer Help Points and Meeting PointYes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

ToiletsNo
Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Braintree Freeport
Seating areaYes
1st Class LoungeNo
Refreshment FacilitiesNo
ATM MachineNo
ShopsAvailable

The station is next to the Braintree Village shopping centre

Currency ExchangeNo
Pay PhonesNo
Public Wi-FiNo
Bicycle Storage
Spaces8

A sheltered cycle parking area providing four cycle stands is to the right of the station entrance, just beyond the blue Amazon Hub Locker.

Type of StorageStands,
ShelteredYes
CCTVNo
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Braintree Freeport Station

All you need to know about Braintree Freeport's links with other modes of transport, including local bus services, taxis, care hire & more

Rail replacement bus services pick up and drop off at the bus stops at the rear of the Braintree Village shopping outlet, opposite the station entrance.

Live Departures and arrivals from Braintree Freeport Station

Want to check the latest departures and arrivals into Braintree Freeport station? Find live information for the next trains departing and arriving at the station below.