Brent Cross West station
Geron Way
Brent Cross
London
NW2 6LW
Brent Cross West Station can be found on Geron Way in Brent Cross as shown on the map, and is operated by Thameslink.
Read on for more information about the facilities and help available at Brent Cross West Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the bustling London Borough of Barnet, Brent Cross West Train Station is a pivotal stop for both daily commuters and adventurous travelers. Whether you're planning a visit to the iconic landmarks of London or simply making your way across the UK, Brent Cross West offers seamless connectivity wrapped in convenient amenities.
While there is no traditional ticket office at Brent Cross West, travelers will find ticket machines conveniently placed to collect tickets purchased online. These machines are designed to accommodate users with different needs, offering disabled railcard discounts.
The station is equipped with essential amenities such as departure screens for up-to-the-minute schedule updates. Those needing assistance can contact staff at help points stationed throughout. While you'll find that there are no luggage storage facilities or lost property services, eligible accessibility features are abundant including step-free access to all platforms and ramps for train access.
For travelers requiring a restroom break, facilities are available on platforms 1 and 2, including accessible toilets to accommodate all visitors. A modest selection of refreshment offerings is available, though full dining or shopping features are yet to be developed.
Brent Cross West stands as a melting pot of transportation options. Both East and West entrances of the station serve as taxi pick-up and drop-off points, ensuring a smooth transition to other areas nearby. Local bus services complement the station's connectivity, easily recognizable from the onward travel map available at the station.
Whether you're heading out for business or leisure, Brent Cross West offers an array of travel possibilities. If a meeting in the city calls, hop on a train to London St Pancras International or venture to London Liverpool Street for an iconic city experience. On the other hand, if you're in the mood for something different, head toward Luton Airport Parkway for international gateways, or explore the bustling West Hampstead Thameslink.
The accessibility of Brent Cross West makes it a reliable station for those using wheelchairs or needing additional assistance. The staff is always ready to help from your entry at the station up to your train embarkation. For a smooth traveling experience, it’s always wise to inform station staff ahead of your journey.
Whether you're an avid traveler or stepping into the world of train commuting for the first time, Brent Cross West station stands ready to meet your needs. While it may lack some of the lavish amenities seen in more central stations, its practicality and support for accessibility earn it many points. Before you leave, don’t forget to book your tickets online to take advantage of quick collection from the ticket machines. Safe travels and enjoy your journey from Brent Cross West!
| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Brent Cross West, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | Yes Collect tickets at the ticket machine |
| Accessible ticket machines | Yes All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. |
| Induction loop | No |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | Yes |
| Information available from staff | Yes - from help point | ||
|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||
| Staff help available |
| ||
| Customer help points | Yes | ||
| Customer services notes | None | ||
| Luggage storage | No | ||
| Lost property | None | ||
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. Category A: This station has step-free access to all platforms. |
| Ticket barriers and gates | Yes |
| Accessible ticket machines | Yes All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. |
| Induction loop | No |
| Ramp for train access | Yes A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day. Alternatively, you can also arrange assistance by:
|
| Accessible Toilets | Yes |
| Waiting rooms | |
| Seating area | Yes |
| Wheelchairs available | Yes |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes Station entrance |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: |
| Toilets | Yes On platforms 1 and 2 |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | No |
| Waiting rooms | |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | Available |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 100 Located outside the front of both entrances. Cycles are left at owners risk. Abandoned cycles may be removed. |
| Type of Storage | Stands, Racks, |
| Sheltered | Yes |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Please click the link for details regarding the rail replacement bus location. |
Taxis can pick up and drop off from both the East and West entrances. |
Please see the onward travel map, located in the 'maps' section below. |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Sutton (London) | Thameslink | 08:47 | 2 | On time |
| from St Albans | Thameslink | 08:56 | 1 | On time |
| from Luton | Thameslink | 09:02 | 1 | 09:06 This train has been delayed by a late departure while the train was cleaned specially |
| from Sutton (London) | Thameslink | 09:03 | 2 | On time |
| from Orpington | Thameslink | 09:10 | 2 | On time |
| from St Albans | Thameslink | 09:11 | 1 | On time |
| from Luton | Thameslink | 09:17 | 1 | 09:19 |
| from Sutton (London) | Thameslink | 09:17 | 2 | On time |
| from St Albans | Thameslink | 09:26 | 1 | On time |
| from Sutton (London) | Thameslink | 09:33 | 2 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to St Albans | Thameslink | 08:48 | 2 | 08:51 |
| to Sutton (London) | Thameslink | 08:56 | 1 | On time |
| to Elephant & Castle | Thameslink | 09:02 | 1 | 09:07 This train has been delayed by a late departure while the train was cleaned specially |
| to St Albans | Thameslink | 09:03 | 2 | On time |
| to Luton | Thameslink | 09:10 | 2 | On time |
| to Sutton (London) | Thameslink | 09:11 | 1 | On time |
| to Rainham (Kent) | Thameslink | 09:17 | 1 | 09:19 |
| to St Albans | Thameslink | 09:18 | 2 | On time |
| to Sutton (London) | Thameslink | 09:26 | 1 | On time |
| to St Albans | Thameslink | 09:33 | 2 | On time |