Brookwood station
Connaught Road
Brookwood
Woking
Surrey
GU24 0ER
Brookwood Station can be found on Connaught Road in Brookwood as shown on the map, and is operated by South Western Railway.
Read on for more information about the facilities and help available at Brookwood Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the charming county of Surrey, Brookwood Station offers easy access to both bustling cities and tranquil countryside. Whether you're a commuter heading into London or a traveler exploring the English landscapes, Brookwood serves as your gateway. Enhance your journey with our insightful guide that uncovers all the vital information about this strategic railway station, helping you navigate your travel effortlessly.
Brookwood Station is equipped with a variety of facilities to ensure a smooth travel experience. The ticket office is open on weekdays from 06:30 to 13:00 and slightly later opening on Saturdays, closing at 15:00. For ticket collection, machines are readily available, including accessible options for Disabled Persons Railcard discounts. Don't forget to grab a smartcard – these are also issued here with validators in place for your convenience.
While staff help isn't available, assistance can be requested from the guard onboard the trains. Brookwood prioritizes customer support with features like customer information screens, help points, and an induction loop for those with hearing impairments. Though there are limited facilities for luggage storage, CCTV coverage throughout the station provides additional security.
Brookwood Station is accessible in many parts, featuring a step-free design to platform 1 for London-bound trains. There is a ramp with a gradient of up to 1:7, while platform 2 requires the use of steps. Accessible toilets and an induction loop system cater to passengers with additional needs. However, note that there are no accessible taxis, and mobility drop-off points are not available.
The station boasts a large car park with 460 spaces, including dedicated spots for blue badge holders. Parking fees are competitive with options for daily, weekly, and annual passes. In terms of refreshment, a newsagent is conveniently located on the approach to the main building to cater to your snacking needs. Though there's no ATM onsite, public Wi-Fi is provided, perfect for those last-minute travel checks on the go.
For cyclists, Brookwood has a brand-new cycle hub with 294 spaces. These are under 24-hour CCTV surveillance, ensuring both security and peace of mind for bike owners. It's a sheltered compound offering maintenance tools for quick bike fixes, making it a cyclist-friendly destination. However, cycle hire facilities are not available, so keep your own wheels handy.
Connectivity at Brookwood Station is seamless with bus services accessible from the station forecourt off Connaught Road. For those planning their onward journey, information is available in a printable format. The direct rail links make it a vital junction for easy transfers to various parts of the UK.
Exploring from Brookwood has never been easier. Popular routes include trains to London Waterloo, Woking, and Guildford. Adventurers can also head to destinations like Basingstoke, Ash Vale, or even all the way to Reading. With frequent services, it’s your perfect launching pad to diverse experiences around Southern England.
Whether you're commuting or wandering, Brookwood Station is equipped to accommodate your needs efficiently. With its comprehensive facilities, convenient connection options, and numerous travel destinations, it ensures your journey is both pleasant and hassle-free. If you're considering traveling soon, Brookwood is your ideal station to start your adventure. Don’t miss out—book your ticket today and make the most of what this enchanting part of Surrey and beyond has to offer.
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from information point Yes - from ticket office | ||
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Customer information | DepartureScreens | ||
Staff help available | There is no staff help available at Brookwood | ||
Customer help points | Yes | ||
Customer services notes | Please contact our Customer Service Centre on 0345 6000 650 | ||
Luggage storage | No | ||
Lost property |
None | ||
CCTV at the station | Yes |
Station Accessibility | |||
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Step-free access | Step free access is available in parts of this station. Step-free category B3 station. Ramp at up to 1:7 gradient to Platform 1 (for trains towards London). Steps to Platform 2 (for trains towards Basingstoke/ Alton). | ||
Ticket barriers and gates | Yes | ||
Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details | ||
Induction loop | Yes | ||
Ramp for train access | Yes | ||
Accessible Toilets | Yes | ||
Waiting rooms |
Platform 1. | ||
Seating area | Yes | ||
Wheelchairs available | No | ||
Getting to and from the station | |||
Accessible taxis here | No | ||
Impaired mobility set down/pick-up point | No | ||
Accessible spaces | 5 | ||
Accessible car park equipment | No | ||
Staff Help | |||
Staff help available | There is no staff help available at Brookwood | ||
Customer Help Points and Meeting Point | Yes | ||
Helpline | Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj |
Toilets | Yes The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours. |
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Accessible Toilets | Yes |
Baby Changing | Yes |
Waiting rooms |
Platform 1. | ||
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Seating area | Yes | ||
1st Class Lounge | No |
Brookwood Car Park | |||||||||||||||||||||
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Operator | None | ||||||||||||||||||||
Car Parking Availability | | ||||||||||||||||||||
Spaces | 460 | ||||||||||||||||||||
Accessible spaces | 5 | ||||||||||||||||||||
Accessible car park equipment | No | ||||||||||||||||||||
Car park CCTV | Yes | ||||||||||||||||||||
Parking charges |
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Brookwood Marked Bays | |||||||||||||||||||||
Operator | None | ||||||||||||||||||||
Car Parking Availability | | ||||||||||||||||||||
Spaces | 0 | ||||||||||||||||||||
Accessible spaces | 0 | ||||||||||||||||||||
Accessible car park equipment | No | ||||||||||||||||||||
Car park CCTV | No | ||||||||||||||||||||
Parking charges |
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Refreshment Facilities | Available A newsagent on approach to the building. |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | Available |
Bicycle Storage | |
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Spaces | 294 A New cycle hub includes 24 hour access, full CCTV coverage and maintenance tools. A sheltered compound, to the right of the main building. |
Type of Storage | Compounds, |
Sheltered | Yes |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Station forecourt off Connaught Road (A324) |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
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from Woking | South Western Railway | 19:56 | 2 | On time |
from Basingstoke | South Western Railway | 20:10 | 1 | On time |
from Woking | South Western Railway | 20:31 | 2 | On time |
from Alton | South Western Railway | 20:33 | 1 | On time |
from Woking | South Western Railway | 20:56 | 2 | On time |
from Basingstoke | South Western Railway | 21:10 | - | On time |
from Woking | South Western Railway | 21:31 | - | On time |
from Alton | South Western Railway | 21:33 | - | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Alton | South Western Railway | 19:56 | 2 | On time |
to Woking | South Western Railway | 20:10 | 1 | On time |
to Basingstoke | South Western Railway | 20:31 | 2 | On time |
to Woking | South Western Railway | 20:33 | 1 | On time |
to Alton | South Western Railway | 20:56 | 2 | On time |
to Woking | South Western Railway | 21:10 | - | On time |
to Basingstoke | South Western Railway | 21:31 | - | On time |
to Woking | South Western Railway | 21:33 | - | On time |