Burgess Hill station
Station Road
Burgess Hill
West Sussex
RH15 9DG
Burgess Hill Station can be found on Station Road in Burgess Hill as shown on the map, and is operated by Southern.
Read on for more information about the facilities and help available at Burgess Hill Rail Station, connections for onwards travel, and live arrivals and departures information.
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Situated in the charming West Sussex, Burgess Hill Station serves as a pivotal gateway for travelers aiming to explore the south of England and beyond. Whether you're commuting for work, planning a leisurely day trip, or embarking on an adventure, Burgess Hill Station is your starting point for a seamless railway journey. As a seasoned traveler or a first-time visitor, understanding the facilities and options available at this station will help you make the most of your travels.
Burgess Hill Station boasts a variety of facilities to accommodate passenger needs. The ticket office is open from the early morning hours until the evening on weekdays and weekends, making it convenient to purchase or collect your tickets. For those who prefer self-service, ticket machines are available and accessible. These machines accommodate discounted fares for those with a Disabled Persons Railcard. While waiting rooms may be absent, there is a seating area available to ensure your comfort as you await departure.
Travelers seeking support will find ample staff availability throughout the day. Whether you need information or assistance, helpful staff members are at hand. The station is equipped with an induction loop to assist those with hearing impairments, and there are help points on the platforms for additional assistance. It's important to note that while there is step-free access to the platforms, it is via long and steep ramps. Additionally, facilities such as accessible toilets or waiting rooms are not present.
Your journey doesn't end at Burgess Hill Station. The station provides various onward travel options to keep you connected. For local mobility, you can easily find a taxi service stationed right outside the main entrance. In case of rail disruptions, a rail replacement bus service is available. Travelers looking to continue their journey via bus can access information through the Onward Travel Information Map provided at the station.
Burgess Hill Station offers connections to numerous popular destinations that cater to both business and leisure travelers. For a seaside escape, hop on a train to Brighton. Dive into London's vibrant life by taking routes to London Victoria or London Bridge. Other routes include journeys to Gatwick Airport, making it convenient for international travelers.
While exploring Burgess Hill, visitors should consider the charming town itself. Known for its green spaces and friendly community, it's a lovely stop on any itinerary. However, for those more inclined to continue their travels, purchasing rail tickets with ease and confidence can amplify the entire experience. Book your tickets directly at the station using accessible machines or plan ahead online and collect them at Burgess Hill Station with minimal fuss.
Burgess Hill Station is more than just a railway stop; it's a hub of connectivity that facilitates journeys across the UK. Its strategic location, coupled with a wide array of amenities and transport options, ensures a smooth and enjoyable travel experience. Whether you're commuting to London, visiting coastal towns, or catching a flight from Gatwick, Burgess Hill Station is prepared to serve your travel needs. Take that step and craft your journey, starting from Burgess Hill—a station that truly connects you to every corner of the UK.
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from help point | ||||||
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Customer information | DepartureScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | Assistance can be provided via the help points, located on the platforms, at all times of the day. | ||||||
Luggage storage | No | ||||||
Lost property | Southern | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||||
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Step-free access | Step free access is available in parts of this station. This is a category B2 station: Step free access to both platforms via long steep ramps (steeper than 1:10 gradient in places and over 130 metres long). Access between platforms over 270 metres. The Assistance Meeting Point is by the Ticket Office. | ||||||
Ticket barriers and gates | Yes | ||||||
Accessible ticket machines | Yes All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||
Induction loop | Yes | ||||||
Ramp for train access | Yes A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day. Alternatively, you can also arrange assistance by:
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Accessible Toilets | No | ||||||
Waiting rooms | There is no waiting room office at Burgess Hill | ||||||
Seating area | Yes | ||||||
Wheelchairs available | No | ||||||
Getting to and from the station | |||||||
Accessible taxis here | No | ||||||
Impaired mobility set down/pick-up point | Yes Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in both car parks | ||||||
Accessible spaces | 5 | ||||||
Accessible car park equipment | No | ||||||
Staff Help | |||||||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||||||
Helpline | Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: |
Toilets | Yes |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Burgess Hill |
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Seating area | Yes |
1st Class Lounge | No |
Station Car Park | |||
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Operator | APCOA Parking UK | ||
Car Parking Availability |
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Spaces | 141 | ||
Accessible spaces | 5 | ||
Accessible car park equipment | No | ||
Car park CCTV | No | ||
Parking charges | Free car parking available |
Refreshment Facilities | Available |
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ATM Machine | Available Located by the ticket office |
Shops | No |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 64 Located at the station front. Cycles are left at owners risk. Abandoned cycles may be removed. |
Type of Storage | Stands, |
Sheltered | No |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Please click the link for details regarding the rail replacement bus location. |
Located at the front of the station. |
Information to plan your onward journey is available in the “Onward Travel Information Map” below. |
Arriving from | Train | Arrival Time | Platform | Status |
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from Brighton | Thameslink | 05:21 | 1 | On time |
from Brighton | Southern | 05:32 | - | On time |
from Brighton | Thameslink | 05:41 | - | On time |
from Brighton | Thameslink | 05:54 | - | On time |
from Bedford | Thameslink | 05:56 | - | Cancelled This train has been cancelled because of a shortage of train crew |
from Littlehampton | Southern | 06:08 | - | On time |
from Brighton | Thameslink | 06:11 | - | On time |
from Bedford | Thameslink | 06:12 | - | On time |
from Brighton | Gatwick Express | 06:21 | - | On time |
from Brighton | Thameslink | 06:24 | - | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Cambridge | Thameslink | 05:22 | 1 | On time |
to London Victoria | Southern | 05:33 | - | On time |
to Bedford | Thameslink | 05:42 | - | On time |
to Cambridge | Thameslink | 05:55 | - | On time |
to Brighton | Thameslink | 05:56 | - | Cancelled This train has been cancelled because of a shortage of train crew |
to London Victoria | Southern | 06:08 | - | On time |
to Bedford | Thameslink | 06:12 | - | On time |
to Brighton | Thameslink | 06:12 | - | On time |
to London Victoria | Gatwick Express | 06:21 | - | On time |
to Cambridge | Thameslink | 06:24 | - | On time |