This websites requires JavaScript to work. It looks like your browser doesn't support JavaScript, or has it turned off. Please try again with JavaScript support.

Storm Éowyn: Expected disruption and ticket arrangements. Click here for more information.

About Burgess Hill (BUG) Train Station

Station managed by: Southern

Burgess Hill station
Station Road
Burgess Hill
West Sussex
RH15 9DG

Burgess Hill Station can be found on Station Road in Burgess Hill as shown on the map, and is operated by Southern.

Read on for more information about the facilities and help available at Burgess Hill Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Burgess Hill? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Burgess Hill Station

Welcome to Burgess Hill Station

Situated in the charming West Sussex, Burgess Hill Station serves as a pivotal gateway for travelers aiming to explore the south of England and beyond. Whether you're commuting for work, planning a leisurely day trip, or embarking on an adventure, Burgess Hill Station is your starting point for a seamless railway journey. As a seasoned traveler or a first-time visitor, understanding the facilities and options available at this station will help you make the most of your travels.

Facilities and Amenities

Burgess Hill Station boasts a variety of facilities to accommodate passenger needs. The ticket office is open from the early morning hours until the evening on weekdays and weekends, making it convenient to purchase or collect your tickets. For those who prefer self-service, ticket machines are available and accessible. These machines accommodate discounted fares for those with a Disabled Persons Railcard. While waiting rooms may be absent, there is a seating area available to ensure your comfort as you await departure.

Travelers seeking support will find ample staff availability throughout the day. Whether you need information or assistance, helpful staff members are at hand. The station is equipped with an induction loop to assist those with hearing impairments, and there are help points on the platforms for additional assistance. It's important to note that while there is step-free access to the platforms, it is via long and steep ramps. Additionally, facilities such as accessible toilets or waiting rooms are not present.

Transport Links for a Seamless Journey

Your journey doesn't end at Burgess Hill Station. The station provides various onward travel options to keep you connected. For local mobility, you can easily find a taxi service stationed right outside the main entrance. In case of rail disruptions, a rail replacement bus service is available. Travelers looking to continue their journey via bus can access information through the Onward Travel Information Map provided at the station.

Popular Routes From Burgess Hill

Burgess Hill Station offers connections to numerous popular destinations that cater to both business and leisure travelers. For a seaside escape, hop on a train to Brighton. Dive into London's vibrant life by taking routes to London Victoria or London Bridge. Other routes include journeys to Gatwick Airport, making it convenient for international travelers.

Beyond the Station

While exploring Burgess Hill, visitors should consider the charming town itself. Known for its green spaces and friendly community, it's a lovely stop on any itinerary. However, for those more inclined to continue their travels, purchasing rail tickets with ease and confidence can amplify the entire experience. Book your tickets directly at the station using accessible machines or plan ahead online and collect them at Burgess Hill Station with minimal fuss.

In Conclusion

Burgess Hill Station is more than just a railway stop; it's a hub of connectivity that facilitates journeys across the UK. Its strategic location, coupled with a wide array of amenities and transport options, ensures a smooth and enjoyable travel experience. Whether you're commuting to London, visiting coastal towns, or catching a flight from Gatwick, Burgess Hill Station is prepared to serve your travel needs. Take that step and craft your journey, starting from Burgess Hill—a station that truly connects you to every corner of the UK.

Burgess Hill Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:10 to 19:35
Saturday:06:40 to 20:05
Sunday:09:00 to 16:35
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsYes
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Friday:05:14 to 01:15
Saturday:05:14 to 01:15
Sunday:05:50 to 01:10
Customer help pointsYes
Customer services notes

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Luggage storageNo
Lost property

Southern

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

This is a category B2 station: Step free access to both platforms via long steep ramps (steeper than 1:10 gradient in places and over 130 metres long). Access between platforms over 270 metres.

The Assistance Meeting Point is by the Ticket Office.

Ticket barriers and gatesYes
Accessible ticket machinesYes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Ramp for train accessYes

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day.

Alternatively, you can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0800 138 1016
  • Textphone: 0800 138 1018

Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Burgess Hill
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointYes

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in both car parks

Accessible spaces5
Accessible car park equipmentNo
Staff Help
Staff help available
Monday to Friday:05:14 to 01:15
Saturday:05:14 to 01:15
Sunday:05:50 to 01:10
Customer Help Points and Meeting PointYes
Helpline

Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

ToiletsYes
Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Burgess Hill
Seating areaYes
1st Class LoungeNo
Station Car Park
OperatorAPCOA Parking UK
Car Parking Availability
Monday to Sunday:Open 24 hours
Spaces141
Accessible spaces5
Accessible car park equipmentNo
Car park CCTVNo
Parking chargesFree car parking available
Refreshment FacilitiesAvailable
ATM MachineAvailable

Located by the ticket office

ShopsNo
Currency ExchangeNo
Pay PhonesYes
Public Wi-FiNo
Bicycle Storage
Spaces64

Located at the station front.

Cycles are left at owners risk. Abandoned cycles may be removed.

Type of StorageStands,
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Burgess Hill Station

All you need to know about Burgess Hill's links with other modes of transport, including local bus services, taxis, care hire & more

Please click the link for details regarding the rail replacement bus location.

Located at the front of the station.

Information to plan your onward journey is available in the “Onward Travel Information Map” below.

Live Departures and arrivals from Burgess Hill Station

Want to check the latest departures and arrivals into Burgess Hill station? Find live information for the next trains departing and arriving at the station below.

Arriving fromTrainArrival TimePlatformStatus
from BrightonThameslink05:211On time
from BrightonSouthern05:32-On time
from BrightonThameslink05:41-On time
from BrightonThameslink05:54-On time
from BedfordThameslink05:56-Cancelled This train has been cancelled because of a shortage of train crew
from LittlehamptonSouthern06:08-On time
from BrightonThameslink06:11-On time
from BedfordThameslink06:12-On time
from BrightonGatwick Express06:21-On time
from BrightonThameslink06:24-On time
Going toTrainDeparture TimePlatformStatus
to CambridgeThameslink05:221On time
to London VictoriaSouthern05:33-On time
to BedfordThameslink05:42-On time
to CambridgeThameslink05:55-On time
to BrightonThameslink05:56-Cancelled This train has been cancelled because of a shortage of train crew
to London VictoriaSouthern06:08-On time
to BedfordThameslink06:12-On time
to BrightonThameslink06:12-On time
to London VictoriaGatwick Express06:21-On time
to CambridgeThameslink06:24-On time