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About Byfleet & New Haw (BFN) Train Station

Station managed by: South Western Railway

Byfleet & New Haw station
Byfleet Road
Byfleet
Surrey
KT15 3LQ

Byfleet & New Haw Station can be found on Byfleet Road in Byfleet as shown on the map, and is operated by South Western Railway.

Read on for more information about the facilities and help available at Byfleet & New Haw Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Byfleet & New Haw? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Byfleet & New Haw Station

Discovering Byfleet & New Haw Train Station

Nested within the charming borough of Surrey, Byfleet & New Haw train station is a hidden gem for travelers. Whether you're hopping on a train to explore the bustling heart of London or adventuring to nearby towns, this station offers a starting point full of potential. Commuters, leisure travelers, and everyone in between will find this location a convenient juncture on their journey.

Facilities and Amenities

Byfleet & New Haw station ensures that purchasing tickets is a hassle-free process. The station provides a ticket office operating from early morning to late morning during weekdays and mid-morning on Saturdays. Furthermore, ticket machines are available, catering to online collections and accessible for those with a Disabled Persons Railcard. When on the move, you need not worry about missing important connections as thanks to the customer help points and informative departure screens, assistance is within reach.

However, it is worth noting that while help points are available, there is no staff assistance on site. The station ensures passenger safety with surveillance from CCTV cameras and provides details for lost property inquiries during office hours. For those planning longer waits at the station, it's important to know that there are no waiting rooms or seating areas.

Accessibility and Travel Links

Travelers with additional accessibility needs might find some aspects of Byfleet & New Haw station challenging, as it does not offer step-free access to platforms, waiting rooms, or toilets. However, the station does accommodate with ramp assistance available upon request, typically managed by the train guard. While there are no specific accessible taxis or drop-off points, travelers can still plan for onward travel with available bus services. Details for these services, including a handy printable version, can be found through a dedicated link.

Convenience at Your Fingertips

For those on the lookout for a quick snack or refreshment, the station boasts a cafe on Platform 1. While other shopping or ATM services might not be accessible on-site, the nearby neighborhoods offer more substantial options. Cyclists will appreciate the station's provision of 34 bike storage spaces with the added security of CCTV monitoring.

Embark on Your Next Adventure

From Byfleet & New Haw, some of the most popular destinations include trips to the vibrant city of London Waterloo for those seeking urban exploration. Alternatively, visitors might choose the charming town of Woking or the serene locales of Surbiton or Guildford. For cricket fans or tennis enthusiasts, Wimbledon and Ashes venues are also within easy reach.

While planning your next trip, Byfleet & New Haw station offers a springboard into countless adventures. Whether business or leisure draws you, the station provides the essentials you need to start your journey. Bon voyage!

Byfleet & New Haw Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:40 to 10:30
Saturday:09:00 to 13:00
Sunday:
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsYes
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Staff help availableThere is no staff help available at Byfleet & New Haw
Customer help pointsYes
Customer services notes

Please contact our Customer Service Centre on 0345 6000 650

Luggage storageNo
Lost property
Monday to Friday:07:30 to 19:00

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step-free category C station. Steps to both platforms.

Ticket barriers and gatesNo
Accessible ticket machinesYes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Byfleet & New Haw
Seating areaNo
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spacesNone
Accessible car park equipmentNo
Staff Help
Staff help availableThere is no staff help available at Byfleet & New Haw
Customer Help Points and Meeting PointYes
Helpline

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

ToiletsNo
Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Byfleet & New Haw
Seating areaNo
1st Class LoungeNo
Refreshment FacilitiesAvailable

Station Cafe on Platform 1

ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesNo
Public Wi-FiAvailable
Bicycle Storage
Spaces34
Type of StorageRacks,
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Byfleet & New Haw Station

All you need to know about Byfleet & New Haw's links with other modes of transport, including local bus services, taxis, care hire & more

Towards Woking from Weybridge: Byfleet Road (A318) Bus Stop B on New Haw side of Railway Bridge

Towards Weybridge and Addlestone (and towards Woking from Addlestone): Byfleet Road (A318) Bus Stop A on New Haw side of Railway Bridge

Information to plan your onward journey is available in a printable format here

Live Departures and arrivals from Byfleet & New Haw Station

Want to check the latest departures and arrivals into Byfleet & New Haw station? Find live information for the next trains departing and arriving at the station below.