Canterbury East station
Station Road East
Canterbury
Kent
CT1 2RB
Canterbury East Station can be found on Station Road East in Canterbury as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at Canterbury East Rail Station, connections for onwards travel, and live arrivals and departures information.
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Welcome to Canterbury East train station, a charming gateway to the historic city of Canterbury. This convenient station, nestled in the county of Kent, offers an array of services designed to make your travel experience as smooth and enjoyable as possible. Whether you’re commuting for work, planning a day out in Canterbury, or setting off on an adventure further afield, the station provides plenty of facilities to help you along the way.
At Canterbury East, buying and collecting tickets is a breeze. The ticket office is open from 06:10 to 20:20 on weekdays and Saturdays, and from 07:30 to 19:00 on Sundays. If you’re an early bird or a late traveler, rest assured, ticket machines are available when the station building is open, making collecting pre-purchased tickets straightforward. You’ll also find smartcard services and an induction loop to assist those with hearing impairments.
Accessibility is a priority here, with step-free access, ramps available for train access, and accessible toilets to ensure a comfortable transit experience. Although there isn’t a waiting room, there are seating areas where you can relax while awaiting your train. For those keen on cycling, there are 46 bicycle storage spaces under shelter on Platform 2. While the station does not offer cycle hire facilities, you are encouraged to use the stands provided, though you do so at your own risk.
When it comes to onward travel, Canterbury East is well connected. The taxi rank is conveniently situated at the front of the station, and for those moments when train services are disrupted, replacement bus services are available from Station Road East, just across from the station entrance. Planning a bus journey? Detailed information to help with your route planning is accessible in a printable format here.
If you're hiring a car, nearby facilities are available although the station itself doesn't offer this service directly. For those driving to the station, a 24-hour car park operated by APCOA Parking offers 144 spaces with an off-peak evening rate of just £1.50 after 6 PM. Regular parking charges start from £4.90 for daily parking. Car park security is bolstered by CCTV, ensuring peace of mind while you travel.
Canterbury East is more than just a transit point—it's your portal to exploring both local and distant attractions. From here, you can swiftly reach bustling cities such as London St Pancras International and London Victoria. For those preferring a more local exploration, trips to seaside towns like Whitstable, or historical sites like Dover Priory, are within easy reach. Discover routes to other nearby destinations including Faversham, Rainham (Kent), and Bromley South, each offering their unique attractions and experiences.
Whether you’re a seasoned traveler or embarking on your first journey, Canterbury East station provides everything you need for a comfortable start. From secure parking, easy access for all, and helpful customer service, this station ensures your travel is hassle-free. Why wait? Dive into your next adventure with a train journey departing from Canterbury East, and immerse yourself in the stunning landscapes and vibrant cultures this part of the UK has to offer. After all, a journey from Canterbury East is a gateway to endless possibilities.
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes The Ticket Vending Machines's can only be accessed when the station building is open as they are in the booking hall | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from help point | ||||||
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Customer information | DepartureScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | This station has Secure station accreditation - For more information contact 0345 322 7021 | ||||||
Luggage storage | No | ||||||
Lost property | Southeastern Customer Services | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||||
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Step-free access | Step free access is available in parts of this station. Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs. | ||||||
Ticket barriers and gates | Yes | ||||||
Accessible ticket machines | Yes The Ticket Vending Machines's can only be accessed when the station building is open as they are in the booking hall | ||||||
Induction loop | Yes | ||||||
Ramp for train access | Yes | ||||||
Accessible Toilets | Yes | ||||||
Waiting rooms | There is no waiting room office at Canterbury East | ||||||
Seating area | Yes | ||||||
Wheelchairs available | Yes | ||||||
Getting to and from the station | |||||||
Accessible taxis here | No | ||||||
Impaired mobility set down/pick-up point | No | ||||||
Accessible spaces | 6 | ||||||
Accessible car park equipment | No | ||||||
Staff Help | |||||||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||||||
Helpline | Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
Toilets | Yes Platform 2 - Available during staffing hours |
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Accessible Toilets | Yes |
Baby Changing | Yes Only available when staff present |
Waiting rooms | There is no waiting room office at Canterbury East |
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Seating area | Yes |
1st Class Lounge | No |
Station Car Park | |||||||||||||||||||||
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Operator | APCOA Parking | ||||||||||||||||||||
Car Parking Availability |
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Spaces | 144 | ||||||||||||||||||||
Accessible spaces | 6 | ||||||||||||||||||||
Accessible car park equipment | No | ||||||||||||||||||||
Car park CCTV | Yes | ||||||||||||||||||||
Parking charges |
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Refreshment Facilities | Available Coffee shop and Selecta vending machines |
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ATM Machine | Available front of station |
Shops | No |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 46 You may leave your cycle in the rack provided however you do so at your own risk. Platform 2 |
Type of Storage | Stands, |
Sheltered | Yes |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Replacement bus stop in Station Road East, opposite the station entrance. |
front of station |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
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Going to | Train | Departure Time | Platform | Status |
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