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About Cheam (CHE) Train Station

Station managed by: Southern

Cheam station
Station Approach
Upper Mulgrave Road
Cheam
London
SM2 7AJ

Cheam Station can be found on Station Approach in Upper Mulgrave Road as shown on the map, and is operated by Southern.

Read on for more information about the facilities and help available at Cheam Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about Cheam Station

Welcome to Cheam Station

Cheam Station, nestled in the charming village of Cheam in South London, provides a gateway into both the hustle and bustle of central London and the tranquil suburban areas of Surrey. Operated by Southern, this station offers a variety of amenities for commuters and visitors alike, with a dedicated team ensuring a smooth experience. Whether you're setting off for work, a weekend escapade, or a quick visit, Cheam Station is fully equipped to accommodate your needs.

Station Facilities

Cheam Station features a ticket office with extensive opening hours from Monday through Sunday, complemented by ticket machines for a hassle-free buying and collection process. Conveniently, these machines support Disabled Persons Railcard discounts, offering accessibility for varied needs. The station ensures enhanced commuter experience with available refreshment facilities - though it lacks an ATM or shops.

Customer support is a priority at Cheam, with helpful staff available from early morning until after midnight on all days. For travelers needing assistance, customer help points are strategically situated on platforms, ensuring service accessibility any time of the day. Unfortunately, the station lacks luggage storage services and has no waiting rooms, but there are seating areas on the platform for passengers to use while waiting for their trains.

Accessibility and Support

The inclusive ethos extends to accessibility, with step-free access to both platforms, although transferring between platforms without steps isn't available. An assistance meeting point on Platform 2 and the availability of a ramp for train access further enhance the station's accessibility. However, do note that there are no accessible toilets on site.

Parking your vehicle is straightforward with 119 spaces available, including 3 accessible spaces. The station also offers bicycle storage facilities, though they aren't sheltered, and no bicycle hire facilities are currently available on-site. For those who drive, there's the convenience of free parking operated by APCOA Parking UK, ensuring that your journey begins seamlessly.

Onward Travel Options

Connecting to the broader transport network is a breeze with a taxi rank located just outside the station and rail replacement bus services available for further travel continuity. Local bus services provide additional transit options and are easily locatable through the convenient onward travel information map accessible at the station.

Popular Destinations from Cheam

Cheam Station acts as a conduit to numerous popular hotspots. Adventure to the iconic London landmarks with trains whisking you away to London Victoria and London Bridge. For those planning a visit to the vibrant markets and entertainment venues, trips from Cheam to Clapham Junction and Shepherd's Bush are readily available. If a peaceful retreat in nature calls, travel down to Epsom (Surrey) or the quaint towns of Leatherhead and Ashtead.

Consider venturing further afield with connections to London Waterloo and London Blackfriars, opening up more exhilarating experiences across the city. Each of these destinations promises unique cultural, recreational, and leisure offerings. You can find more detailed schedules for these routes on the Southern Railway's website.

Concluding Your Journey

Whether you're a regular commuter, a visitor soaking in London’s vibrant life, or anyone keen on exploring the wonderful locales Surrey has to offer, Cheam Station stands ready to serve your travel plans. With its comprehensive facilities and ample travel connections, making Cheam your start point enriches your journey. Visit Southern Railway's website to book your tickets in advance, ensuring a seamless and delightful travel experience. Safe travels!

Cheam Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:25 to 19:50
Saturday:07:50 to 14:25
Sunday:08:10 to 15:45
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsYes
Information available from staff

Yes - from help point

Yes - from ticket office

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Friday:05:29 to 00:04
Saturday:06:48 to 00:04
Sunday:06:51 to 00:04
Customer help pointsYes
Customer services notes

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Luggage storageNo
Lost property

Southern

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

This is a Category B2 station: Step-free access to both platforms via separate entrances. No step-free access between platforms.

The Assistance Meeting Point is in the middle of platform 2.

This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Ticket barriers and gatesNo
Accessible ticket machinesYes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Ramp for train accessYes

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed.

Also, some trains have on board staff who are trained to step onto the platform when the train arrives, so they can provide assistance on and off the train. You can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0800 138 1016
  • Textphone: 0800 138 1018

Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Cheam
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointYes

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station

Accessible spaces3
Accessible car park equipmentNo
Staff Help
Staff help available
Monday to Friday:05:29 to 00:04
Saturday:06:48 to 00:04
Sunday:06:51 to 00:04
Customer Help Points and Meeting PointYes
Helpline

Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

ToiletsYes

Located on Platform 1.

Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Cheam
Seating areaYes
1st Class LoungeNo
Station Car Park
OperatorAPCOA Parking UK
Car Parking Availability
Monday to Sunday:Open 24 hours
Spaces119
Accessible spaces3
Accessible car park equipmentNo
Car park CCTVYes
Parking chargesFree car parking available
Refreshment FacilitiesAvailable
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesYes
Public Wi-FiNo
Bicycle Storage
Spaces38

Located on the approach road to Platform 1, and by the car park on Platform 2.

Cycles are left at owners risk. Abandoned cycles may be removed.

Type of StorageStands,
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Cheam Station

All you need to know about Cheam's links with other modes of transport, including local bus services, taxis, care hire & more

Please click the link for details regarding the rail replacement bus location.

A taxi rank is located outside the front of the station.

Information to plan your onward journey is available in the “Onward Travel Information Map” below.

Live Departures and arrivals from Cheam Station

Want to check the latest departures and arrivals into Cheam station? Find live information for the next trains departing and arriving at the station below.

Arriving fromTrainArrival TimePlatformStatus
from London BridgeSouthern14:312On time This train has been delayed by overcrowding because of a sporting event
from DorkingSouthern14:391On time
from London VictoriaSouthern14:462On time
from EpsomSouthern14:521On time
from London BridgeSouthern15:012On time
from HorshamSouthern15:091On time
from London VictoriaSouthern15:162On time
from EpsomSouthern15:221On time
from London BridgeSouthern15:31-On time
from DorkingSouthern15:39-On time
Going toTrainDeparture TimePlatformStatus
to EpsomSouthern14:31214:33 This train has been delayed by overcrowding because of a sporting event
to London VictoriaSouthern14:391On time
to DorkingSouthern14:46214:48
to London BridgeSouthern14:521On time
to EpsomSouthern15:012On time
to London VictoriaSouthern15:091On time
to HorshamSouthern15:162On time
to London BridgeSouthern15:221On time
to EpsomSouthern15:31-On time
to London VictoriaSouthern15:39-On time