Chelmsford station
Duke Street
Chelmsford
Essex
CM1 1HT
Chelmsford Station can be found on Duke Street in Chelmsford as shown on the map, and is operated by Greater Anglia.
Read on for more information about the facilities and help available at Chelmsford Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the bustling heart of Essex, Chelmsford train station is a hub of activity and a vital gateway for travelers venturing in and out of London. For daily commuters and occasional travelers alike, Chelmsford offers an inviting blend of efficiency and convenience. Whether you're heading to the capital or exploring the scenic beauty of Essex, Chelmsford station ensures your journey is comfortable and hassle-free.
Chelmsford train station offers a myriad of facilities to meet the diverse needs of its passengers. With a ticket office open from 5:50 AM to 10 PM on weekdays and Saturdays, and from 7 AM to 11 PM on Sundays, you have plenty of opportunity to grab or collect your tickets. For added convenience, ticket machines are available around the clock. Chelmsford station has taken steps to ensure accessibility for all, offering step-free access, accessible ticket machines, and toilets. CCTV coverage ensures safety, while its commitment to passenger comfort is evident in its waiting rooms, open from 5 AM to 11 PM throughout the week.
When it comes to shopping and dining, you're never short of options at Chelmsford. Grab a coffee from Coffee Link, savor a sushi roll at Ume Garden’s Sushi & Bento, or refresh yourself with a snack from one of the vending machines. If you’re in the mood for something familiar, Costa Coffee and Puccino's Deli are ready to serve you. There is even an ATM available to handle any last-minute cash needs!
Transport links at Chelmsford are carefully designed to ensure seamless travel. When railway services are disrupted, rail replacement buses conveniently pick up and drop off at the bus stops on Victoria Road at the station entrance. The local bus service network is quite efficient, covering Chelmsford and nearby towns and can be further explored at FirstGroup. Plus, a PLUSBUS extension to your train ticket guarantees unlimited bus travel in town at discounted rates.
Taxis are readily available from the rank just outside the station for those preferring private conveyance while the cycling community may take advantage of the extensive bicycle storage facilities with 960 spaces and sheltered, CCTV-monitored secure options available.
Chelmsford’s strategic location makes it an attractive starting point for your travels. Among the most popular destinations are trips to London Liverpool Street, Colchester, and Billericay. You can also explore routes to Ipswich, Southend Victoria, and even head further north to Norwich.
Whether you're embarking on a short commute or a leisurely journey across East Anglia, Chelmsford train station provides a haven of accessibility, amenities, and connectivity. With its array of services and connections, you're in capable hands from the moment you step through its doors. Consider Chelmsford as your launch pad to adventure—where will it take you today?
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from information point Yes - from ticket office | ||
|---|---|---|---|
| Customer information | DepartureScreens ArrivalScreens Announcements | ||
| Staff help available |
| ||
| Customer help points | Yes | ||
| Customer services notes | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. | ||
| Luggage storage | No | ||
| Lost property | None | ||
| CCTV at the station | Yes |
| Station Accessibility | |||||||
|---|---|---|---|---|---|---|---|
| Step-free access | Step free access is available throughout the whole station. This station has step free access to both platforms via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the customer information office on the relevant platform. | ||||||
| Ticket barriers and gates | Yes | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Ramp for train access | Yes | ||||||
| Accessible Toilets | Yes | ||||||
| Waiting rooms |
The waiting rooms are located in the station buildings and can be accessed from Platform 1 (for trains towards London), and Platform 2 (for trains towards Colchester and Ipswich). | ||||||
| Seating area | Yes | ||||||
| Wheelchairs available | Yes | ||||||
| Getting to and from the station | |||||||
| Accessible taxis here | No | ||||||
| Impaired mobility set down/pick-up point | No | ||||||
| Accessible spaces | 5 | ||||||
| Accessible car park equipment | True None | ||||||
| Staff Help | |||||||
| Staff help available | | ||||||
| Customer Help Points and Meeting Point | Yes | ||||||
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. | ||||||
| Toilets | Yes There are male and female toilets located in the station buildings on Platform 1 (for trains towards London) and also on Platform 2 (for trains towards Colchester and Ipswich). An accessible toilet is available for radar key holders and is located on the ground floor, near the lifts. All toilets at this station are scheduled to be open at the following times: Monday - Friday 05:00 - 23:00Saturday 05:00 - 23:00Sunday 08:00 - 23:00 |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | Yes |
| Waiting rooms |
The waiting rooms are located in the station buildings and can be accessed from Platform 1 (for trains towards London), and Platform 2 (for trains towards Colchester and Ipswich). | ||||||
|---|---|---|---|---|---|---|---|
| Seating area | Yes | ||||||
| 1st Class Lounge | No |
| Station Car Park | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | National Car Parks Ltd | ||||||||||||||||||
| Car Parking Availability |
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| Spaces | 137 | ||||||||||||||||||
| Accessible spaces | 5 | ||||||||||||||||||
| Accessible car park equipment | Yes | ||||||||||||||||||
| Car park CCTV | No | ||||||||||||||||||
| Parking charges |
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| Premium Bay | |||||||||||||||||||
| Operator | National Car Parks Ltd | ||||||||||||||||||
| Car Parking Availability |
| ||||||||||||||||||
| Spaces | 7 | ||||||||||||||||||
| Accessible spaces | 0 | ||||||||||||||||||
| Accessible car park equipment | Yes | ||||||||||||||||||
| Car park CCTV | No | ||||||||||||||||||
| Parking charges |
| ||||||||||||||||||
| Refreshment Facilities | Available Ume Garden's Sushi & Bento Self-service vending machines providing cold drinks and snacks Free water refill point located inside the the ticket barriers on the station concourse |
|---|---|
| ATM Machine | Available |
| Shops | Available
|
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | Available |
| Bicycle Storage | |
|---|---|
| Spaces | 960 There is a dedicated Cycle Point with free cycle parking, secure cycle parking, and premium cycle parking located in Park Road, opposite the station. |
| Type of Storage | Compounds, Stands, |
| Sheltered | Yes |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
| Rail replacement bus services pick up and drop off at the bus stops on Victoria Road, by the station entrance. |
| There is a taxi rank outside the station. |
| 'First' operates a network of frequent local bus routes around Chelmsford and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus Buy a Chelmsford PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info Bus stops are located outside the station on Duke Street. |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from London Liverpool Street | Greater Anglia | 16:48 | 2 | On time |
| from Clacton-on-Sea | Greater Anglia | 16:54 | 1 | On time |
| from London Liverpool Street | Greater Anglia | 17:02 | 2 | On time |
| from London Liverpool Street | Greater Anglia | 17:09 | 2 | 17:12 |
| from Colchester Town | Greater Anglia | 17:10 | 1 | On time |
| from Colchester | Greater Anglia | 17:14 | 1 | On time |
| from London Liverpool Street | Greater Anglia | 17:15 | 2 | On time |
| from Norwich | Greater Anglia | 17:19 | 1 | On time |
| from Braintree | Greater Anglia | 17:25 | 1 | On time |
| from London Liverpool Street | Greater Anglia | 17:32 | 2 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Clacton-on-Sea | Greater Anglia | 16:49 | 2 | On time |
| to London Liverpool Street | Greater Anglia | 16:55 | 1 | On time |
| to Colchester Town | Greater Anglia | 17:03 | 2 | On time |
| to Braintree | Greater Anglia | 17:10 | 2 | 17:13 |
| to London Liverpool Street | Greater Anglia | 17:10 | 1 | On time |
| to London Liverpool Street | Greater Anglia | 17:14 | 1 | On time |
| to Clacton-on-Sea | Greater Anglia | 17:15 | 2 | On time |
| to London Liverpool Street | Greater Anglia | 17:21 | 1 | On time |
| to London Liverpool Street | Greater Anglia | 17:25 | 1 | On time |
| to Ipswich | Greater Anglia | 17:33 | 2 | On time |