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About Cheltenham Spa (CNM) Train Station

Station managed by: Great Western Railway

Cheltenham Spa station
Queens Road
Cheltenham
Gloucestershire
GL51 8NP

Cheltenham Spa Station can be found on Queens Road in Cheltenham as shown on the map, and is operated by Great Western Railway.

Read on for more information about the facilities and help available at Cheltenham Spa Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Cheltenham Spa? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Cheltenham Spa Station

Exploring Cheltenham Spa Train Station: A Gateway to Adventure

Nestled in the heart of Gloucestershire, Cheltenham Spa train station stands as a bustling hub, seamlessly connecting travelers to various destinations across the UK. Whether you're embarking on a journey to the vibrant streets of London Paddington or the historic charm of Bath Spa, Cheltenham Spa station offers an array of facilities to ensure a convenient and pleasant travel experience.

A Hub of Facilities and Amenities

Cheltenham Spa is equipped with a robust ticketing service, featuring both manned ticket offices and machines for purchasing and collecting tickets with ease. The ticket office is open from 06:15 to 20:15 on weekdays, slightly altering times over the weekend. Furthermore, smartcards can be issued at this station, though they lack on-site validators.

Accessibility is made a priority at this station, with step-free access to platforms via ramps, and there are provisions for customers needing extra assistance with a dedicated help point. For those carrying heavy luggage, it's important to note that there isn’t a luggage storage facility available. However, customer service staff are on hand from 05:00 to 01:00 daily to assist whenever needed.

Parking is handled by APCOA Parking, offering 286 spaces, 17 of which are wheelchair-accessible. Though the car park is monitored, it doesn't feature CCTV. The rates are reasonable and include a variety of payment plans to suit different needs. Meanwhile, cyclists can benefit from 134 cycle storage spaces and hire services offered by Compass Holidays.

Seamless Connectivity Beyond the Platform

Cheltenham Spa station serves as a critical intersection for various modes of transport besides trains, easing the transition from rail to other transport forms. In case of rail service disruptions, a replacement service is available just in front of the station. Taxis are conveniently stationed at the entrance, though an accessible taxi requires a staff member's help to arrange.

For avid cyclists, bike hire is operational on the platform, offering excellent routes and experiences through Compass Holidays. While those keen on exploring surroundings can access local bus services, with comprehensive onwards travel information available to download in a printable format.

Where to Next? Popular Train Journeys from Cheltenham Spa

Cheltenham Spa provides excellent connectivity for those seeking inspiration for their next adventure. From here, popular train routes include travels to vibrant cities such as London Paddington, or head north to bustling Birmingham New Street. Holidaymakers can venture towards the idyllic Bath Spa, or those with a bit of wanderlust can enjoy the diverse culture of Cardiff Central. Even destinations like Bristol Temple Meads and Gloucester are easily reached from this well-connected station.

Your Cheltenham Spa Experience Awaits

With its convenient location and extensive facilities, Cheltenham Spa train station is more than just a departure point—it's a starting line for countless journeys, each filled with potential and promise. Whether you’re a seasoned commuter or a first-time visitor, this station ensures a smooth start to your travel experience. So why wait? Plan your visit, book your tickets, and step into your next adventure from Cheltenham Spa station, where every journey begins with comfort and convenience.

Cheltenham Spa Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:15 to 20:15
Saturday:06:15 to 19:15
Sunday:09:00 to 16:30
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes
Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsNo
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Sunday:05:00 to 01:00
Customer help pointsYes
Customer services notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage storageNo
Lost property

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

Step free Category B2 station - step free access available to both platforms via steep ramps to each platform.

Ticket barriers and gatesYes
Accessible ticket machinesYes
Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting rooms
Monday to Friday:05:45 to 20:15
Saturday:05:45 to 19:15
Sunday:09:00 to 20:15
Seating areaYes
Wheelchairs availableYes
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointYes

Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Customer Service office main Concourse. Please notify a member of staff.

Accessible spaces17
Accessible car park equipmentTrue

Accessible ticket machine in the car park.

Staff Help
Staff help available
Monday to Sunday:05:00 to 01:00
Customer Help Points and Meeting PointYes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

ToiletsYes

The toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Accessible ToiletsNo
Baby ChangingYes
Waiting rooms
Monday to Friday:05:45 to 20:15
Saturday:05:45 to 19:15
Sunday:09:00 to 20:15
Seating areaYes
1st Class LoungeNo
Station Car Park
OperatorAPCOA Parking (UK) Limited
Car Parking Availability
Monday to Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours
Spaces286
Accessible spaces17
Accessible car park equipmentYes
Car park CCTVNo
Parking charges
Daily£6.00
Annual£705.00
Sunday£4.20
Weekly£30.00
Monthly£90.00
Off_peak£4.20
Saturday£4.20
Three_monthly£242.00
Refreshment FacilitiesAvailable
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesYes
Public Wi-FiAvailable

Connect to "GWR Free Station WiFi"

Bicycle Storage
Spaces134

Please note: cycles can be carried on our trains free of charge restrictions apply find out more here

Platform 1 and car park

Type of StorageStands,
ShelteredYes
CCTVYes
Bicycle Hire
Cycle Hire Information

Available

Compass Holidayscompass-holidays.com01242 250 642located on platform

Transport Links to and from Cheltenham Spa Station

All you need to know about Cheltenham Spa's links with other modes of transport, including local bus services, taxis, care hire & more

Front of the station - what3words ///ground.shuts.input

Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

Information to plan your onward journey is available in a printable format here

Available

Compass Holidayscompass-holidays.com01242 250 642located on platform

Live Departures and arrivals from Cheltenham Spa Station

Want to check the latest departures and arrivals into Cheltenham Spa station? Find live information for the next trains departing and arriving at the station below.

Arriving fromTrainArrival TimePlatformStatus
from PaigntonCrossCountry17:38217:59 This train has been delayed by a fault on a train
from EdinburghCrossCountry17:50118:12 This train has been delayed by a problem currently under investigation
from Cardiff CentralCrossCountry17:58218:17 This train has been delayed by a fault on a train
from PlymouthCrossCountry18:122On time
from NottinghamCrossCountry18:18-Cancelled This train has been cancelled because of a shortage of train conductors
from Cheltenham SpaGreat Western Railway18:241-
from Cardiff CentralTransport for Wales18:272On time
from Manchester PiccadillyCrossCountry18:29118:34
from London PaddingtonGreat Western Railway18:312On time
Going toTrainDeparture TimePlatformStatus
to Manchester PiccadillyCrossCountry17:40218:00 This train has been delayed by a fault on a train
to PlymouthCrossCountry17:52118:13 This train has been delayed by a problem currently under investigation
to London PaddingtonGreat Western Railway17:591On time
to NottinghamCrossCountry17:59218:18 This train has been delayed by a fault on a train
to LeedsCrossCountry18:152On time
to Cardiff CentralCrossCountry18:19-Cancelled This train has been cancelled because of a shortage of train conductors
to Bristol Temple MeadsGreat Western Railway18:251On time
to Bristol Temple MeadsCrossCountry18:31118:35