Chepstow station
Station Road
Chepstow
Monmouthshire
NP16 5PD
Chepstow Station can be found on Station Road in Chepstow as shown on the map, and is operated by Transport for Wales.
Read on for more information about the facilities and help available at Chepstow Rail Station, connections for onwards travel, and live arrivals and departures information.
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Chepstow, a charming town steeped in history and natural beauty, is home to a train station that is not only a gateway to Welsh landscapes but also a portal to explore various parts of the UK. Whether you're a resident or a visitor, the station offers the essential amenities and transport links necessary to make your journey smooth and enjoyable. Let's dive into what Chepstow train station has in store for you.
Chepstow station is equipped to handle a variety of commuter needs. If you're purchasing tickets, the station's ticket office is open from 06:30 to 17:30 on weekdays and from 08:00 to 13:00 on Saturdays. There are ticket machines available for those who prefer to collect tickets bought online or use a debit or credit card. For hearing-impaired passengers, an induction loop is provided.
The station provides step-free access to Platform 1, making it more accessible for travelers heading towards Gloucester. However, Platform 2 requires access via a footbridge, underlining the need for some passengers to plan accordingly.
While amenities such as waiting rooms and accessible toilets are not present, a café at the station ensures that you won't go hungry while waiting for your train. The station car park, managed by Transport for Wales, is open 24/7 and offers a small number of free parking spaces.
The station offers convenient transport options for onward travel. There is a taxi rank located outside the front of the station for immediate travel needs. The rail replacement services, when required, operate from within the station car park. Although there are no bicycle hire facilities on-site, the town itself offers scenic routes for cyclists.
From Chepstow, you can easily journey to a range of vibrant destinations. Whether it's a quick trip to Cardiff Central for some urban exploration or a longer trip to London Paddington for a taste of the cosmopolitan lifestyle, Chepstow station supports a variety of routes. Other popular destinations include Bristol Temple Meads, known for its historic architecture, and Cheltenham Spa, famous for its Regency buildings.
Looking to explore more of the UK by train? Chepstow is an excellent starting point. Consider venturing to cities like Birmingham or even a relaxing escape to the calming landscapes around Swansea. With great connections and convenient ticket purchasing options, your next journey is just a train ride away.
In conclusion, Chepstow train station, while maintaining a simpler set of amenities, acts as a hub to thriving Welsh towns and larger cities across the UK. Embrace the charm of train travel, purchase your tickets, and make the most of your journey from this quaint corner of Wales.
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen. | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | No | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from ticket office |
|---|---|
| Customer information | DepartureScreens Announcements |
| Staff help available | |
| Customer help points | No |
| Customer services notes | Contact our Customer Relations team directly via the Transport for Wales Website. |
| Luggage storage | No |
| Lost property | |
| CCTV at the station | No |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available in parts of this station. Category B3. Step free access is available to Platform 1 (to Gloucester). Platform 2 (for Newport) is only accessible via a footbridge. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen. |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Chepstow |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes Set down and pick up outside the station entrance. |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | |
| Customer Help Points and Meeting Point | No |
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Chepstow |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Chepstow Station Car Park | |||
|---|---|---|---|
| Operator | Transport for Wales | ||
| Car Parking Availability |
| ||
| Spaces | 11 | ||
| Accessible spaces | 0 | ||
| Accessible car park equipment | No | ||
| Car park CCTV | No | ||
| Parking charges |
| ||
| Refreshment Facilities | Available Café |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | Available |
| Bicycle Storage | |
|---|---|
| Spaces | 0 |
| Type of Storage | |
| Sheltered | No |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | Available There are no cycle hire facilities at this station. |
The rail replacement bus stop is in the Station car park. |
Taxi rank outside the front of the station. |
Available There are no cycle hire facilities at this station. |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Cheltenham Spa | Transport for Wales | 06:16 | 1 | 06:20 |
| from Cardiff Central | Transport for Wales | 06:44 | 2 | On time |
| from Birmingham New Street | CrossCountry | 06:46 | 1 | On time |
| from Cardiff Central | CrossCountry | 07:15 | 2 | On time |
| from Birmingham New Street | CrossCountry | 07:21 | 1 | On time |
| from Cardiff Central | Transport for Wales | 07:45 | 2 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Cardiff Central | Transport for Wales | 06:17 | 1 | 06:21 |
| to Cheltenham Spa | Transport for Wales | 06:45 | 2 | On time |
| to Cardiff Central | CrossCountry | 06:47 | 1 | On time |
| to Nottingham | CrossCountry | 07:15 | 2 | On time |
| to Cardiff Central | CrossCountry | 07:22 | 1 | On time |
| to Cheltenham Spa | Transport for Wales | 07:45 | 2 | On time |