Chertsey station
Guildford Street
Chertsey
Surrey
KT16 9BG
Chertsey Station can be found on Guildford Street in Chertsey as shown on the map, and is operated by South Western Railway.
Read on for more information about the facilities and help available at Chertsey Rail Station, connections for onwards travel, and live arrivals and departures information.
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Located within the picturesque county of Surrey, Chertsey train station is your gateway to exploring a delightful mix of suburban charm and vibrant city life. Whether you're planning a leisurely stroll through idyllic countryside or heading for an energetic day out in London, Chertsey provides convenient connections and facilities to make your journey comfortable and hassle-free.
Chertsey station offers a variety of facilities to enhance your travel experience. The ticket office operates from 6:30 AM to 12:00 PM on weekdays, and from 10:00 AM to 1:00 PM on Saturdays. While there are ticket machines available for your convenience, you can also collect tickets ordered online directly from these machines. Accessibility is a priority, with induction loops and ticket machines accommodating Disabled Persons Railcard discounts.
While there is no luggage storage or accessible toilets available, you’ll find a helpful staff presence, especially during morning peak hours, to assist with any inquiries or travel needs. Waiting areas are heated within the booking hall, providing a cozy environment as you prepare for your journey, although these are only available during certain hours—similar to the ticket office timings.
If you're driving, you'll find space for 19 cars in Chertsey's parking area, with one designated accessible space. Parking charges vary—for example, a daily ticket costs £5.50, while the off-peak rate is £2.70. Do make sure to have the RingGo app as it simplifies the payment process. Bicycle enthusiasts will appreciate the 16 sheltered storage racks fitted with CCTV for added security.
For seamless onward travel, multiple transport options are at your disposal. Whether it's a bus service from Eastworth Road for destinations like Virginia Water or Weybridge, or frequent taxis ready to whisk you to your next stop, Chertsey offers connectivity that keeps you moving. Access detailed onward travel plans or print them out from the resource here.
The allure of Chertsey extends beyond the station itself. Popular routes whisk you away to significant locations such as London Waterloo, the bustling heart of the capital, or the serene environs of Weybridge. Want some culture and architecture? Visit Windsor and Eton Riverside for a royal rendezvous or explore academia with a trip to Guildford. For shopping and urban vibes, head to Reading or find tranquility at Virginia Water. Whether you're commuting, sightseeing, or looking for a change of pace, Chertsey connects you to a wealth of destinations.
Chertsey train station is more than just a stop on a map—it's the starting point of your next great adventure. Its convenient facilities, coupled with robust transport links, make it an excellent choice for travelers. So, whether you're a daily commuter or a weekend explorer, Chertsey provides the reliability and assistance you need. Don't wait any longer—plan your journey today and experience all that the UK rail network has to offer from this charming station.
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | No | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from ticket office | ||
|---|---|---|---|
| Customer information | DepartureScreens | ||
| Staff help available | |||
| Customer help points | Yes | ||
| Customer services notes | Please contact our Customer Service Centre on 0345 6000 650 | ||
| Luggage storage | No | ||
| Lost property |
None | ||
| CCTV at the station | Yes |
| Station Accessibility | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Step-free access | Step free access is available in parts of this station. Step-free category B1 Station. Level access to Platform 1 (for trains towards Weybridge). Step-free access to Platform 2 (for trains towards Virginia Water) via separate entrance and short ramp at approx 1:9 gradient. Step-free access between platforms via level crossing (full barrier). | ||||||||
| Ticket barriers and gates | No | ||||||||
| Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details | ||||||||
| Induction loop | Yes | ||||||||
| Ramp for train access | Yes | ||||||||
| Accessible Toilets | No | ||||||||
| Waiting rooms |
Heated area within the booking hall. Seating is compliant with code of practice. | ||||||||
| Seating area | Yes | ||||||||
| Wheelchairs available | No | ||||||||
| Getting to and from the station | |||||||||
| Accessible taxis here | No | ||||||||
| Impaired mobility set down/pick-up point | No | ||||||||
| Accessible spaces | 1 | ||||||||
| Accessible car park equipment | No | ||||||||
| Staff Help | |||||||||
| Staff help available | |||||||||
| Customer Help Points and Meeting Point | Yes | ||||||||
| Helpline | Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by station staff during the morning peak, and at all other times by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj | ||||||||
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms |
Heated area within the booking hall. Seating is compliant with code of practice. | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Seating area | Yes | ||||||||
| 1st Class Lounge | No |
| Chertsey Car Park | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | None | ||||||||||||||||||||
| Car Parking Availability | |||||||||||||||||||||
| Spaces | 19 | ||||||||||||||||||||
| Accessible spaces | 1 | ||||||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||||||
| Car park CCTV | No | ||||||||||||||||||||
| Parking charges |
| ||||||||||||||||||||
| Refreshment Facilities | Available |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | Available |
| Bicycle Storage | |
|---|---|
| Spaces | 16 |
| Type of Storage | Racks, |
| Sheltered | Yes |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Eastworth Road Bus Stop B: buses towards Virginia Water. Bus Stop C: Buses towards Weybridge and Woking. |
Yes |
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Woking | South Western Railway | 05:42 | 2 | On time |
| from Clapham Junction | South Western Railway | 05:58 | 1 | On time |
| from London Waterloo | South Western Railway | 06:31 | 1 | On time |
| from Weybridge | South Western Railway | 06:39 | 2 | On time |
| from London Waterloo | South Western Railway | 07:00 | - | On time |
| from Weybridge | South Western Railway | 07:09 | - | On time |
| from London Waterloo | South Western Railway | 07:30 | - | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to London Waterloo | South Western Railway | 05:42 | 2 | On time |
| to Weybridge | South Western Railway | 05:59 | 1 | On time |
| to Weybridge | South Western Railway | 06:32 | 1 | On time |
| to London Waterloo | South Western Railway | 06:39 | 2 | On time |
| to Weybridge | South Western Railway | 07:01 | - | On time |
| to London Waterloo | South Western Railway | 07:09 | - | On time |
| to Weybridge | South Western Railway | 07:31 | - | On time |