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About Chester Road (CRD) Train Station

Station managed by: West Midlands Railway

Chester Road station
Station Approach
Chester Road
Sutton Coldfield
West Midlands
B73 5JS

Chester Road Station can be found on Station Approach in Chester Road as shown on the map, and is operated by West Midlands Railway.

Read on for more information about the facilities and help available at Chester Road Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Chester Road? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Chester Road Station

Welcome to Chester Road Train Station

Chester Road Train Station, located in the heart of the West Midlands, serves as a gateway to a multitude of destinations and offers plenty of features to ensure your journey is as smooth as possible. Whether you're a daily commuter or planning a leisurely trip, Chester Road Station provides the facilities and connections you need.

Facilities and Amenities

Chester Road Train Station is well-equipped to accommodate passengers with diverse needs. The ticket office is operational from early morning until late evening, with varying hours across the week. Rest assured, if you're catching the train on a Monday, staff will be available to assist from 6:00 am to 7:00 pm. Self-service ticket machines are available for those who prefer a quicker transaction, and there's also an accessible machine located in the station entrance to Platform 2.

For those requiring assistance, the station provides help points and staff support during operating hours. Accessibility is a priority, with step-free access, though some areas may include steep ramps. However, please note that there are no toilets or refreshment amenities at the station. While waiting, you can find seating areas but there are no waiting rooms or lounges.

Parking is ample with a car park operated by Transport for West Midlands, offering 164 spaces including 9 accessible ones. Furthermore, cycling fans have access to ten bicycle storages monitored by CCTV, although there is no bicycle hire available directly at the station.

Onward Travel Options

The station links seamlessly to local transport networks making onward travel convenient. Rail replacement services operate from nearby bus stops on Chester Road. Taxis are readily available with local services like Sutton Radio; you can reach them at 0121 311 1113. For more transport information, consider downloading the West Midlands travel network’s printable format here.

Explore from Chester Road

Train travel from Chester Road presents numerous opportunities to explore nearby cities and towns. From bustling city centers to quaint suburbs, you can easily catch trains to places like Birmingham New Street, University (Birmingham), or the charming Sutton Coldfield. Other popular routes include journeys to Five Ways, Lichfield City, and even further afield to London Euston. For a regional exploration, hop on trains to locations such as Aston, Selly Oak, or the stunning Birmingham International.

For a full list of destinations and to plan your journey, be sure to check train times and book your tickets in advance to find the best deals and avoid last-minute hassles.

Ending Notes

Chester Road Train Station is more than just a stop along the way. It offers a reliable starting point for your travels, providing essential amenities and transport links to ensure you're well-connected to the regions around. Whether it's a daily commute or an extended journey across the country, Chester Road is ready to set you on the right track.

Remember, for all your ticketing needs, Chester Road has you covered, from in-person purchases to self-service ticket machines. Plan your next trip today, and explore the world starting from Chester Road Station.

Chester Road Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday:06:00 to 19:00
Friday:07:00 to 20:00
Saturday:08:00 to 20:00
Sunday:09:00 to 16:00
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

A Ticket Vending Machine is available in the station entrance area to Platform 2.

Induction loopYes
Smartcards
Smartcards issued at this stationNo
Smartcard validatorsNo
Information available from staff

Yes - from help point

Yes - from ticket office

Customer information

DepartureScreens

Announcements

Staff help available
Monday:06:00 to 19:00
Friday:07:00 to 20:00
Saturday:08:00 to 20:00
Sunday:09:00 to 16:00
Customer help pointsYes
Customer services notes

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Chester Road is acredited by the Secure Station Scheme**

Luggage storageNo
Lost property

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket barriers and gatesNo
Accessible ticket machinesYes

A Ticket Vending Machine is available in the station entrance area to Platform 2.

Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting rooms
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointYes

Slope entrance to station from Bus stop. Ramps to platforms 120m.

Accessible spaces9
Accessible car park equipmentTrue

None

Staff Help
Staff help available
Monday:06:00 to 19:00
Friday:07:00 to 20:00
Saturday:08:00 to 20:00
Sunday:09:00 to 16:00
Customer Help Points and Meeting PointYes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

ToiletsNo
Accessible ToiletsNo
Baby ChangingNo
Waiting rooms
Seating areaYes
1st Class LoungeNo
Blake Street
OperatorTransport for West Midlands
Car Parking Availability
Monday to Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours
Spaces164
Accessible spaces9
Accessible car park equipmentYes
Car park CCTVYes
Parking charges
FreeTrue
Refreshment FacilitiesNo
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesYes
Public Wi-FiNo
Bicycle Storage
Spaces10
Type of StorageStands,
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Chester Road Station

All you need to know about Chester Road's links with other modes of transport, including local bus services, taxis, care hire & more

Rail replacement vehicles will operate from the bus stops on Chester Road, near to the junction with Green Lane.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Sutton Radio 0121 311 1113 Parkers 0121 355 6969

Information to plan your onward journey is available in a printable format here

Live Departures and arrivals from Chester Road Station

Want to check the latest departures and arrivals into Chester Road station? Find live information for the next trains departing and arriving at the station below.