Chester Station
City Road
Chester
Cheshire
CH1 3NS
Chester Station can be found on City Road in Chester as shown on the map, and is operated by Transport for Wales.
Read on for more information about the facilities and help available at Chester Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the charming city of Chester, a place rich with history and architecture, Chester Train Station serves as a crucial hub for local and long-distance travelers. Whether you're heading out for a day trip or embarking on a journey to another bustling UK city, Chester station is well-equipped to meet your travel needs.
Chester Train Station provides a range of amenities to ensure a smooth travel experience. The ticket office is open from early morning until late at night, specifically 07:00 to 22:30 on weekdays and 08:00 to 22:30 on Sundays, making it convenient to purchase or collect tickets. There are also accessible ticket machines readily available.
Travelers with accessibility needs will find the station accommodating, with step-free access throughout the station and lifts serving all platforms. There are also accessible toilets, ramps for train access, and wheelchairs available on request. If you need assistance, staff are on hand to help from 03:00 to 01:00 every day.
The station is equipped with essential amenities to enhance your travel experience. You can find refreshment facilities like Costa Coffee, a buffet, and a public house/bar to grab a bite or drink before your journey. WHSmith is available for last-minute shopping needs, though there is no ATM within the premises. While there is no public Wi-Fi, cycling enthusiasts can make use of the 76 cycle parking spaces that are secured with CCTV.
For a more relaxed wait, the waiting rooms, open daily from 03:00 to 01:00, provide a comfortable seating area, though the station does not offer a first-class lounge.
Chester Train Station is well-connected to various modes of transport, ensuring a seamless transition to your next destination. There's a rail replacement bus service located at the bus stop in front of the station, making it easy to catch a connection if there's disruption on the rail network.
For those who prefer taxis, they are conveniently stationed right at the front. If you're opting for bus travel, the station sits at the heart of a network operated by First and Arriva, offering routes within Chester and to nearby towns. For ease of travel around Chester by bus, consider purchasing a Chester PlusBus ticket, which offers discount-priced unlimited travel and is available when you buy your train ticket.
Whether you're planning a direct journey or a leisurely trip across regions, Chester Station is your gateway to a myriad of destinations. Hop on a train to experience the vibrant culture and landmarks of Liverpool Lime Street or enjoy the bustling cityscape of Manchester Piccadilly.
For a taste of the capital, you can catch a train that takes you directly from Chester to London Euston. These journeys, among other popular routes, ensure that Chester is not just a station but a hub connecting you to diverse experiences across the UK.
Chester Train Station stands as more than just a transit point, offering necessary conveniences and facilities to bolster your travel journey. From ticketing to waiting areas, the station fosters an environment that accommodates both brief and extended stays. As you step through its corridors, you're welcomed into a network that will lead you to many fascinating journeys. Next time you plan a travel itinerary, know that Chester can be your starting point for many remarkable adventures. Safe travels!
Ticket Office | |||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||
Accessible ticket machines | Yes | ||||
Induction loop | Yes | ||||
Smartcards | |||||
Smartcards issued at this station | No | ||||
Smartcard validators | No |
Information available from staff | Yes - from ticket office | ||
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Customer information | DepartureScreens ArrivalScreens Announcements | ||
Staff help available |
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Customer help points | No | ||
Customer services notes | Contact our Customer Relations team directly via the Transport for Wales Website. | ||
Luggage storage | No | ||
Lost property | |||
CCTV at the station | Yes |
Station Accessibility | |||
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Step-free access | Step free access is available throughout the whole station. Category A. Step free access is available to all platforms via lifts. | ||
Ticket barriers and gates | Yes | ||
Accessible ticket machines | Yes | ||
Induction loop | Yes | ||
Ramp for train access | Yes | ||
Accessible Toilets | Yes The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key. | ||
Waiting rooms |
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Seating area | Yes | ||
Wheelchairs available | Yes | ||
Getting to and from the station | |||
Accessible taxis here | Yes | ||
Impaired mobility set down/pick-up point | No | ||
Accessible spaces | 6 | ||
Accessible car park equipment | True None | ||
Staff Help | |||
Staff help available |
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Customer Help Points and Meeting Point | No | ||
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Toilets | Yes The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key. |
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Accessible Toilets | Yes The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key. |
Baby Changing | Yes |
Waiting rooms |
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Seating area | Yes | ||
1st Class Lounge | No |
Chester East | |||
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Operator | APCOA | ||
Car Parking Availability |
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Spaces | 113 | ||
Accessible spaces | 6 | ||
Accessible car park equipment | Yes | ||
Car park CCTV | Yes | ||
Parking charges | Free car parking available | ||
Chester West | |||
Operator | APCOA | ||
Car Parking Availability |
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Spaces | 123 | ||
Accessible spaces | 6 | ||
Accessible car park equipment | Yes | ||
Car park CCTV | No | ||
Parking charges | Free car parking available |
Refreshment Facilities | Available Coffee shop - Costa Coffee. Buffet. Public House/Bar. |
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ATM Machine | No |
Shops | Available There is a WHSmith located on the main concourse. |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 76 Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked. To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route. |
Type of Storage | Stands, |
Sheltered | Yes |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | Available There are no cycle hire facilities at this station. |
The rail replacement bus stop is the local bus stop at the front of the station. |
At the front of the station |
Bus stop is located outside the station. First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00. |
Available There are no cycle hire facilities at this station. |
Arriving from | Train | Arrival Time | Platform | Status |
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from Chester | Merseyrail | 18:56 | 7B | 19:11 |
from Leeds | Northern | 19:09 | 5 | On time |
from Chester | Merseyrail | 19:10 | 7B | 19:19 |
from Holyhead | Transport for Wales | 19:14 | 4B | On time |
from Stockport | Northern | 19:20 | 6 | On time |
from London Euston | Avanti West Coast | 19:13 | 3B | 19:16 |
from Cardiff Central | Transport for Wales | 19:25 | 7A | On time |
from Chester | Merseyrail | 19:25 | 7B | On time |
Going to | Train | Departure Time | Platform | Status |
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to Liverpool Central | Merseyrail | 19:00 | 7B | Delayed |
to Shrewsbury | Transport for Wales | 19:18 | 4B | On time |
to Holyhead | Avanti West Coast | 19:23 | 3B | On time |
to Leeds | Northern | 19:26 | 5 | On time |