Chilham station
Ashford Road
Chilham
Kent
CT4 8EG
Chilham Station can be found on Ashford Road in Chilham as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at Chilham Rail Station, connections for onwards travel, and live arrivals and departures information.
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Welcome to Chilham Train Station, a charming gateway nestled in the heart of Kent. The village of Chilham itself is a picturesque area steeped in history, with beautiful Tudor buildings and a serene atmosphere. Whether you're commuting to the city or planning a scenic rural excursion, Chilham station serves as a convenient starting point.
Chilham station, although unstaffed, offers essential conveniences for travelers. The station doesn't have a ticket office, but rest assured, there are ticket machines available for purchasing and collecting tickets. These machines are conveniently located on the station's forecourt and are accessible for all passengers. Additionally, an induction loop is provided for those with hearing impairments.
While the station is equipped with seating areas, it falls short of offering waiting rooms or refreshment facilities. Toilets, including accessible ones, and baby changing areas are not available, so plan accordingly. Despite these limitations, passengers traveling on this route appreciate the efficiency and reliability of its services.
Chilham station offers partial step-free access, specifically to platform 2 for services traveling away from London. Unfortunately, platform 1, servicing trains towards London, only has step access, making it less accessible for those with mobility concerns. There's a ramp available for train access, and on-train staff are ready to assist passengers upon request.
Given that the station is unstaffed, passengers in need can rely on customer help points for communication with assistance teams. These are strategically placed on the platform, ensuring you can arrange for additional support if necessary. A mobile assistance team can also be dispatched when booked in advance.
Chilham Station is conveniently situated with a selection of onward travel options to suit your needs. While there is no dedicated shuttle service, bus links are within reach, providing easy connections for your journey. A rail replacement service is stationed at strategic points neighboring the Old Alma Inn, facilitating travel towards Canterbury and Ashford. For detailed onward travel planning, you can access a comprehensive guide here.
Chilham is your gateway to popular destinations across the UK. Travel seamlessly to nearby cities with trains frequently departing to Canterbury West, offering a rich tapestry of culture and history. Venture into the bustling heart of the capital by catching a train to London St Pancras International or explore broader horizons by traveling to Ashford International, a hub for Eurostar services.
If you fancy a coastal retreat, the station also connects directly to charming seaside locations like Ramsgate, a perfect spot to soak in the sun and sea breeze. For those staying local, journeys to Sturry and beyond provide scenic routes and swift services.
As you step away from this humble yet essential station and into the broader wonders that await, remember that travel is not just about the destination, but also the journey itself. Whether you're planning a day trip to escape the hustle and bustle or commuting to work, Chilham Train Station stands ready to be the point of departure for your adventures. Grab your ticket, pack your bag, and embark on a journey filled with new experiences!
Ticket Office | |
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Ticket Office Opening hours | There is no ticket office at Chilham, but ticket machines are available to collect tickets from. |
Ticket machines | Yes |
Collect tickets bought online | Yes Collect tickets at the ticket machine |
Accessible ticket machines | Yes station forecourt |
Induction loop | Yes |
Smartcards | |
Smartcards issued at this station | No |
Smartcard validators | No |
Information available from staff | Yes - from help point | ||
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Customer information | DepartureScreens Announcements | ||
Staff help available |
| ||
Customer help points | Yes | ||
Customer services notes | 0345 322 7021 | ||
Luggage storage | No | ||
Lost property | Southeastern Customer Services | ||
CCTV at the station | Yes |
Station Accessibility | |
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Step-free access | Step free access is available in parts of this station. Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services away from London. There is no step free access to Platform 1. Only step access to platform 1 for services towards London. No step free interchange between platforms. Unstaffed station. Ramp for train access and staff to assist, are on the trains. |
Ticket barriers and gates | No |
Accessible ticket machines | Yes station forecourt |
Induction loop | Yes |
Ramp for train access | Yes |
Accessible Toilets | No |
Waiting rooms | There is no waiting room office at Chilham |
Seating area | Yes |
Wheelchairs available | No |
Getting to and from the station | |
Accessible taxis here | No |
Impaired mobility set down/pick-up point | Yes |
Accessible spaces | 1 |
Accessible car park equipment | No |
Staff Help | |
Staff help available | |
Customer Help Points and Meeting Point | Yes |
Helpline | This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can now book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team.We now have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
Toilets | No |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Chilham |
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Seating area | Yes |
1st Class Lounge | No |
Station Car Park | |||
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Operator | Southeastern | ||
Car Parking Availability | |||
Spaces | 8 | ||
Accessible spaces | 1 | ||
Accessible car park equipment | No | ||
Car park CCTV | No | ||
Parking charges |
|
Refreshment Facilities | No |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 0 |
Type of Storage | |
Sheltered | No |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
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Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from Ramsgate | Southeastern | 05:29 | 1 | On time |
from Ramsgate | Southeastern | 06:09 | - | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to London St Pancras (Intl) | Southeastern | 05:29 | 1 | On time |
to London Charing Cross | Southeastern | 06:09 | - | On time |