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About City Thameslink (CTK) Train Station

Station managed by: Thameslink

City Thameslink station
Ludgate Hill
London
EC4M 7JH

City Thameslink Station can be found on Ludgate Hill in London as shown on the map, and is operated by Thameslink.

Read on for more information about the facilities and help available at City Thameslink Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about City Thameslink Station

Welcome to City Thameslink: Gateway to London's Heart

Nestled in the bustling heart of London, City Thameslink station is perfectly positioned for commuters and leisure travelers looking to explore both sides of the River Thames. Situated between Blackfriars and Farringdon, it serves as a convenient junction for Londoners and visitors alike. With city attractions just a stone's throw away, City Thameslink provides essential services and connections tailored for both the seasoned traveler and the day trip adventurer.

Facilities and Amenities at City Thameslink

At City Thameslink, ticket buying facilities are robust, with a ticket office open from 07:15 to 19:45 on weekdays. For those purchasing tickets online, collection is straightforward and can be done through accessible machines at the station. These machines also support Disabled Persons Railcard discounts, ensuring inclusivity for all passengers.

For those requiring assistance, staff are available from 05:00 to 23:30 on weekdays and from 08:00 to 21:00 on Saturdays. While the station itself features step-free access via the Ludgate Hill entrance, note that the Holborn Viaduct entrance requires stair access. Help points are strategically located, ready to provide immediate assistance should it be needed.

Although there's no waiting room, seating is available on both platforms, which are below ground, offering a snug waiting experience. CCTV helps bolster security to enhance passenger safety. While the station has no luggage storage, refreshing facilities, including vending machines and shops, fulfill your needs should hunger strike. Although Wi-Fi isn't currently available, the station remains a hub of connectivity through its varied transport options.

Transport Connections: Seamless Onward Journeys

Whether you plan a brief visit or an extended stay, City Thameslink station supports onward travel with a range of transport connections. Although there's no dedicated rail replacement service detailed, the adjacent bus services outlined in the 'Onward Travel Information Map', ensure you're well-covered. For those looking for a more personalized transport option, taxi services are at hand, perfect for a direct journey to your next destination.

Where to Go: Popular Routes from City Thameslink

City Thameslink is more than a stopping point; it's a launchpad to exciting places. Head north aboard the trains to bustling destinations such as St Albans City and Luton Airport Parkway, ideal for commuters and tourists alike. Meanwhile, journeys southward open doors to regions like Brighton, where the seaside calls.

For a more metropolitan flavor, why not explore connections to London Bridge or St Pancras International? Each offers a unique taste of London life, enhancing your travels with rich historical and modern attractions.

Making the Most of City Thameslink

Whatever your journey entails, City Thameslink station promises a dynamic and adaptable travel experience. Ticket purchase and collection processes are streamlined and inclusive - easing your journeys through the heart of London and beyond. Essential amenities combine with a solid support system for accessible travel, providing a safe and welcoming setting. Comprehensive transport links ensure that whether you're heading for a nearby stop or embarking on a cross-country trip, City Thameslink sets the stage for a pleasant travel adventure. Start your journey here, and let the delights of the UK unfold on the tracks ahead.

City Thameslink Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:07:15 to 19:45
Saturday:
Sunday:
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsYes
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Friday:05:00 to 23:30
Saturday:08:00 to 21:00
Sunday:
Customer help pointsYes
Customer services notesNone
Luggage storageNo
Lost property

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

This is a Category B1 station: The Ludgate Hill entrance has step-free access (via lifts) to both platforms. The Holborn Viaduct entrance provides access to both platforms via stairs/escalators only. The Ludgate Hill and Holborn Viaduct entrances are approx. 350m apart via the street).

The Assistance Meeting Point is by the ticket office.

Ticket barriers and gatesYes
Accessible ticket machinesYes

All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Ramp for train accessYes

This station has level access between train and platform without assistance from staff.

Accessible ToiletsYes
Waiting roomsThere is no waiting room office at City Thameslink
Seating areaYes

Seating is available on both platforms.

Please note that both platforms are underground.

Wheelchairs availableYes
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spacesNone
Accessible car park equipmentNo
Staff Help
Staff help available
Monday to Friday:05:00 to 23:30
Saturday:08:00 to 21:00
Customer Help Points and Meeting PointYes
Helpline

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0800 058 2844
  • Texting us on 0800 138 1018

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Thameslink.

ToiletsYes

Located at the Ludgate Hill entrance.

Accessible ToiletsYes
Baby ChangingNo
Waiting roomsThere is no waiting room office at City Thameslink
Seating areaYes

Seating is available on both platforms.

Please note that both platforms are underground.

1st Class LoungeNo
Refreshment FacilitiesAvailable
ATM MachineNo
ShopsAvailable
Currency ExchangeNo
Pay PhonesNo
Public Wi-FiNo
Bicycle Storage
Spaces28

Located in Pilgrim Street.

Cycles are left at owners risk. Abandoned cycles may be removed

Type of StorageStands,
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from City Thameslink Station

All you need to know about City Thameslink's links with other modes of transport, including local bus services, taxis, care hire & more

Please click the link for details regarding the rail replacement bus location.

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Live Departures and arrivals from City Thameslink Station

Want to check the latest departures and arrivals into City Thameslink station? Find live information for the next trains departing and arriving at the station below.

Going toTrainDeparture TimePlatformStatus
to BrightonThameslink04:582On time
to BedfordThameslink05:081On time
to Sutton (London)Thameslink05:192On time
to LutonThameslink05:211On time
to BrightonThameslink05:262On time
to Sutton (London)Thameslink05:342On time
to BedfordThameslink05:351On time
to Rainham (Kent)Thameslink05:372On time
to Sutton (London)Thameslink05:492On time
to LutonThameslink05:511On time