City Thameslink station
Ludgate Hill
London
EC4M 7JH
City Thameslink Station can be found on Ludgate Hill in London as shown on the map, and is operated by Thameslink.
Read on for more information about the facilities and help available at City Thameslink Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the bustling heart of London, City Thameslink station is perfectly positioned for commuters and leisure travelers looking to explore both sides of the River Thames. Situated between Blackfriars and Farringdon, it serves as a convenient junction for Londoners and visitors alike. With city attractions just a stone's throw away, City Thameslink provides essential services and connections tailored for both the seasoned traveler and the day trip adventurer.
At City Thameslink, ticket buying facilities are robust, with a ticket office open from 07:15 to 19:45 on weekdays. For those purchasing tickets online, collection is straightforward and can be done through accessible machines at the station. These machines also support Disabled Persons Railcard discounts, ensuring inclusivity for all passengers.
For those requiring assistance, staff are available from 05:00 to 23:30 on weekdays and from 08:00 to 21:00 on Saturdays. While the station itself features step-free access via the Ludgate Hill entrance, note that the Holborn Viaduct entrance requires stair access. Help points are strategically located, ready to provide immediate assistance should it be needed.
Although there's no waiting room, seating is available on both platforms, which are below ground, offering a snug waiting experience. CCTV helps bolster security to enhance passenger safety. While the station has no luggage storage, refreshing facilities, including vending machines and shops, fulfill your needs should hunger strike. Although Wi-Fi isn't currently available, the station remains a hub of connectivity through its varied transport options.
Whether you plan a brief visit or an extended stay, City Thameslink station supports onward travel with a range of transport connections. Although there's no dedicated rail replacement service detailed, the adjacent bus services outlined in the 'Onward Travel Information Map', ensure you're well-covered. For those looking for a more personalized transport option, taxi services are at hand, perfect for a direct journey to your next destination.
City Thameslink is more than a stopping point; it's a launchpad to exciting places. Head north aboard the trains to bustling destinations such as St Albans City and Luton Airport Parkway, ideal for commuters and tourists alike. Meanwhile, journeys southward open doors to regions like Brighton, where the seaside calls.
For a more metropolitan flavor, why not explore connections to London Bridge or St Pancras International? Each offers a unique taste of London life, enhancing your travels with rich historical and modern attractions.
Whatever your journey entails, City Thameslink station promises a dynamic and adaptable travel experience. Ticket purchase and collection processes are streamlined and inclusive - easing your journeys through the heart of London and beyond. Essential amenities combine with a solid support system for accessible travel, providing a safe and welcoming setting. Comprehensive transport links ensure that whether you're heading for a nearby stop or embarking on a cross-country trip, City Thameslink sets the stage for a pleasant travel adventure. Start your journey here, and let the delights of the UK unfold on the tracks ahead.
| Ticket Office | |||||||
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| Ticket Office Opening hours |
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| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from help point | ||||||
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| Customer information | DepartureScreens Announcements | ||||||
| Staff help available |
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| Customer help points | Yes | ||||||
| Customer services notes | None | ||||||
| Luggage storage | No | ||||||
| Lost property | None | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||||
|---|---|---|---|---|---|
| Step-free access | Step free access is available in parts of this station. This is a Category B1 station: The Ludgate Hill entrance has step-free access (via lifts) to both platforms. The Holborn Viaduct entrance provides access to both platforms via stairs/escalators only. The Ludgate Hill and Holborn Viaduct entrances are approx. 350m apart via the street). The Assistance Meeting Point is by the ticket office. | ||||
| Ticket barriers and gates | Yes | ||||
| Accessible ticket machines | Yes All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||
| Induction loop | Yes | ||||
| Ramp for train access | Yes This station has level access between train and platform without assistance from staff. | ||||
| Accessible Toilets | Yes | ||||
| Waiting rooms | There is no waiting room office at City Thameslink | ||||
| Seating area | Yes Seating is available on both platforms. Please note that both platforms are underground. | ||||
| Wheelchairs available | Yes | ||||
| Getting to and from the station | |||||
| Accessible taxis here | No | ||||
| Impaired mobility set down/pick-up point | No | ||||
| Accessible spaces | None | ||||
| Accessible car park equipment | No | ||||
| Staff Help | |||||
| Staff help available |
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| Customer Help Points and Meeting Point | Yes | ||||
| Helpline | If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival. Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: | ||||
| Toilets | Yes Located at the Ludgate Hill entrance. |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at City Thameslink |
|---|---|
| Seating area | Yes Seating is available on both platforms. Please note that both platforms are underground. |
| 1st Class Lounge | No |
| Refreshment Facilities | Available |
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| ATM Machine | No |
| Shops | Available |
| Currency Exchange | No |
| Pay Phones | No |
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| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 28 Located in Pilgrim Street. Cycles are left at owners risk. Abandoned cycles may be removed |
| Type of Storage | Stands, |
| Sheltered | No |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
| Please click the link for details regarding the rail replacement bus location. |
| Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below. |
| Arriving from | Train | Arrival Time | Platform | Status |
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| Going to | Train | Departure Time | Platform | Status |
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