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About Crystal Palace (CYP) Train Station

Station managed by: London Overground

Crystal Palace station
Crystal Palace Station Road
Crystal Palace
Greater London
SE19 2AZ

Crystal Palace Station can be found on Crystal Palace Station Road in Crystal Palace as shown on the map, and is operated by London Overground.

Read on for more information about the facilities and help available at Crystal Palace Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Crystal Palace? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Crystal Palace Station

Crystal Palace Train Station: A Gateway to Discovering London and Beyond

Nestled in the historic area of Crystal Palace, south-east London, the Crystal Palace train station serves as a vital hub for both locals and travelers exploring the vibrant capital. The station, with its convenient links to various parts of London, offers a modern gateway blending accessibility, convenience, and a touch of historical charm. It forms part of the London Overground network and falls on the boundary of Zones 3 and 4, making it a strategically positioned starting point for your journey across the city and beyond. Let's explore what Crystal Palace station has to offer, its facilities, and how you can make the most of your travel plans.

Facilities at Crystal Palace Station

When planning a trip through Crystal Palace Station, expect a range of facilities aimed at ensuring a smooth journey. The station features a well-stocked ticket office, open from early morning until late evening, making it easy for passengers to purchase or collect tickets. Ticket machines, including accessible versions, are available to assist with ticketing needs. Travelers requiring information or help can approach the friendly ticket office staff and customer help points.

Accessibility is a key focus here, with step-free access being a notable feature, ensuring that the station accommodates all passengers. Facilities such as induction loops, ramp access to trains, and accessible ticket machines highlight the station's commitment to inclusivity. While the station offers seating areas, it lacks a waiting room, but you can still find refreshments both in the ticket hall and on Platform 1. Though there is no luggage storage or cycle hire service, the station provides secure bicycle stands and sheltered parking for cyclists.

Transport Links and Onward Travel

Getting around London and further afar is straightforward from Crystal Palace Station. The station's advantageous location offers ample rail connections for seamless onward travel. Should the need for rail replacement services arise, passengers can rely on nearby bus stops M and P on Anerley Hill that cater to multiple destinations such as Beckenham Junction, East Croydon, and London Bridge. Planning a taxi journey is a breeze with platforms like Addison Lee and Gett, which help arrange pickups from the station. Moreover, with Crystal Palace being part of the London Overground network, direct trains to London Victoria, London Bridge, and Highbury & Islington are just a ticket away.

Popular Destinations from Crystal Palace

With an array of popular travel routes, Crystal Palace station is a launchpad to explore London's diverse tapestry. Hop on a train to destinations like Canada Water, London Victoria, or enjoy the vibrant atmosphere at Shoreditch High Street. The station's connections extend beyond the capital, offering seamless travel to iconic spots such as Battersea Park, West Croydon, and more, ensuring every traveler finds their next adventure.

Wrap Up Your Journey

Whether you're a seasoned commuter or an adventurous traveler, Crystal Palace train station presents a friendly face in the bustling world of rail travel. With a range of facilities and excellent connections, your travel experience promises to be seamless. Let Crystal Palace serve as a gateway to your next great memory—be it within the energetic streets of London or beyond. Purchase your tickets today and begin your odyssey with the peace of mind provided by this well-equipped and conveniently situated station.

Crystal Palace Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:20 to 19:45
Saturday:06:45 to 20:10
Sunday:07:45 to 16:20
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes
Induction loopYes
Smartcards
Smartcards issued at this stationNo
Smartcard validatorsNo
Information available from staff

Yes - from ticket office

Customer information

DepartureScreens

Announcements

Staff help available
Customer help pointsYes
Customer services notes

0343222123

Luggage storageNo
Lost property

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available throughout the whole station.

Accessibility category A. This station has step-free access to all platforms

Ticket barriers and gatesYes
Accessible ticket machinesYes
Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Crystal Palace
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointYes

In Car Park

Accessible spaces1
Accessible car park equipmentTrue

None

Staff Help
Staff help available
Customer Help Points and Meeting PointYes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

ToiletsYes

Disabled toilet beyond gateline in ticket hall Other toilets on Platform 1

Accessible ToiletsNo
Baby ChangingYes

Female toilets

Waiting roomsThere is no waiting room office at Crystal Palace
Seating areaYes
1st Class LoungeNo
Station Car Park
OperatorNone
Car Parking Availability
Monday to Sunday:Open 24 hours
Spaces13
Accessible spaces1
Accessible car park equipmentYes
Car park CCTVNo
Parking charges
Daily£5.20
Annual£730.00
Weekly£21.50
Monthly£82.00
Refreshment FacilitiesAvailable

In ticket hall and on platform 1

ATM MachineNo
ShopsAvailable

Passport Photo Booth

Currency ExchangeNo
Pay PhonesNo
Public Wi-FiAvailable

Find WiFi Hotspots around Crystal Palace station

Bicycle Storage
Spaces20

Outside the station entrance

Type of StorageStands,
ShelteredYes
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Crystal Palace Station

All you need to know about Crystal Palace's links with other modes of transport, including local bus services, taxis, care hire & more

Use bus stop M in Anerley Hill for buses towards Beckenham Junction, East Croydon, Norwood Junction, Sutton and West Croydon

Use bus stop P in Anerley Hill for buses towards Balham, New Cross Gate, Tulse Hill and London Bridge

If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Live Departures and arrivals from Crystal Palace Station

Want to check the latest departures and arrivals into Crystal Palace station? Find live information for the next trains departing and arriving at the station below.