Custom House station
Victoria Dock Road
Canning Town
London
E16 1DR
Custom House (Elizabeth line) Station can be found on Victoria Dock Road in Canning Town as shown on the map, and is operated by Elizabeth line.
Read on for more information about the facilities and help available at Custom House (Elizabeth line) Rail Station, connections for onwards travel, and live arrivals and departures information.
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Custom House (Elizabeth line) station is a modern, efficient transport hub situated in the lively atmosphere of east London. Its connections and features make it an ideal starting point for exploring the city's vibrant culture or commuting with ease. Whether you're a first-time visitor or a frequent traveller, knowing what this station offers can greatly enhance your experience as you journey around the capital.
This station offers a broad array of amenities catering to convenience and accessibility. Though there isn't a ticket office, ticket machines are available. These machines support the collection of tickets purchased online and are fully accessible to all customers. You'll find an induction loop and several help points to ensure you have all the support you need, with departure screens and announcements to keep you informed. Step-free access is available throughout the entire station, ensuring an inclusive travel experience.
While Custom House station lacks a waiting room or first-class lounge, covered seating areas on platforms A and B provide comfort while waiting for your train. The station is well-equipped with accessible toilets located within the ticket hall. It's worth noting that the station doesn't have luggage storage facilities or shops, so be sure to come prepared for your journey.
Custom House station integrates seamlessly with London's extensive public transport network, offering diverse onward travel options. Transport for London buses operate from outside the station, allowing easy connections to various parts of the city. The London Underground, along with the Docklands Light Railway (DLR), is accessible, ensuring quick transfers to other lines. For those flying, services to Heathrow Terminals 2, 3, 4, and 5 run from the station, making your airport transfer hassle-free.
Embark on journeys to various must-see locations directly from Custom House station. You might fancy a trip to the bustling heart of London with trains to Tottenham Court Road or London Liverpool Street. For those after a taste of modernity, head to Canary Wharf, or explore the fusion of history and innovation at Bond Street. With numerous travel options, including trains to Heathrow Terminals 2 and 3, Custom House station is a gateway to all that London offers.
Whether your journey is for business, pleasure, or simply exploring the endless wonders of London, Custom House (Elizabeth line) station provides all the essentials for a smooth and enjoyable experience. Its straightforward accessibility options and comprehensive transport links position it as a pivotal player in London's transport landscape. Now's the time to plan your adventures and make the most of what this station and the Elizabeth line have to offer!
Ticket Office | |
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Ticket Office Opening hours | There is no ticket office at Custom House (Elizabeth line), but ticket machines are available to collect tickets from. |
Ticket machines | Yes |
Collect tickets bought online | Yes Collect tickets at the ticket machine |
Accessible ticket machines | Yes An accessible ticket machine is located within the stations entrance. |
Induction loop | Yes |
Smartcards | |
Smartcards issued at this station | No |
Smartcard validators | No |
Information available from staff | Yes - from help point Yes - from information point |
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Customer information | DepartureScreens Announcements |
Staff help available | |
Customer help points | Yes |
Customer services notes | Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details) |
Luggage storage | No |
Lost property | |
CCTV at the station | Yes |
Station Accessibility | |
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Step-free access | Step free access is available throughout the whole station.
|
Ticket barriers and gates | Yes |
Accessible ticket machines | Yes An accessible ticket machine is located within the stations entrance. |
Induction loop | Yes |
Ramp for train access | Yes |
Accessible Toilets | Yes |
Waiting rooms | There is no waiting room office at Custom House (Elizabeth line) |
Seating area | Yes Covered seating available on platform A & B |
Wheelchairs available | Yes |
Getting to and from the station | |
Accessible taxis here | No |
Impaired mobility set down/pick-up point | No |
Accessible spaces | None |
Accessible car park equipment | No |
Staff Help | |
Staff help available | |
Customer Help Points and Meeting Point | Yes |
Helpline | We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click Passenger Assist | National Rail |
Toilets | Yes An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key. |
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Accessible Toilets | Yes |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Custom House (Elizabeth line) |
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Seating area | Yes Covered seating available on platform A & B |
1st Class Lounge | No |
Refreshment Facilities | No |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | Available |
Bicycle Storage | |
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Spaces | 0 Note that these are Council-owned cycle stands, located outside the front of the station. Located next to Bus Stop D on Victoria Dock Road / Custom House Station |
Type of Storage | Stands, |
Sheltered | No |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Transport for London Buses operate from outside the station.Information to plan your onward journey is available below. |
London Underground services; Docklands Light Railway (DLR). For more details www.tfl.gov.uk |
Services running to Heathrow Terminal 2&3, 4 and 5 running from this station. |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from Maidenhead | Elizabeth Line | 08:49 | A | On time |
from Abbey Wood | Elizabeth Line | 08:51 | B | On time |
from Heathrow Airport T4 | Elizabeth Line | 08:54 | A | On time |
from Abbey Wood | Elizabeth Line | 08:56 | B | On time |
from Reading | Elizabeth Line | 08:59 | A | On time |
from Abbey Wood | Elizabeth Line | 09:01 | B | On time |
from Reading | Elizabeth Line | 09:04 | A | On time |
from Abbey Wood | Elizabeth Line | 09:07 | B | On time |
from Heathrow Airport T4 | Elizabeth Line | 09:09 | A | On time |
from Abbey Wood | Elizabeth Line | 09:13 | B | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Abbey Wood | Elizabeth Line | 08:49 | A | On time |
to Reading | Elizabeth Line | 08:51 | B | On time |
to Abbey Wood | Elizabeth Line | 08:54 | A | On time |
to London Paddington | Elizabeth Line | 08:56 | B | On time |
to Abbey Wood | Elizabeth Line | 08:59 | A | On time |
to Heathrow Airport T4 | Elizabeth Line | 09:01 | B | On time |
to Abbey Wood | Elizabeth Line | 09:04 | A | On time |
to Maidenhead | Elizabeth Line | 09:07 | B | On time |
to Abbey Wood | Elizabeth Line | 09:09 | A | On time |
to Heathrow Airport T4 | Elizabeth Line | 09:13 | B | On time |