Deal station
Queen Street
Deal
Kent
CT14 6HD
Deal Station can be found on Queen Street in Deal as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at Deal Rail Station, connections for onwards travel, and live arrivals and departures information.
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When it comes to exploring the charming seaside town of Deal in Kent, Deal train station is the ideal starting point for getting the most out of your journey by rail. Nestled along the coast, Deal offers a beautiful blend of historic charm and stunning seaside views. Whether you're commuting daily or planning a leisurely weekend escape, the station’s offerings and connectivity ensure seamless travel experiences. Let's delve into all the details that make Deal station a vital cog in southeastern England's rail network.
Deal train station is equipped with various facilities ensuring a hassle-free travel experience. Tickets can be bought and collected from its ticket office, open Monday through Friday from 6:10 AM to 12:50 PM, Saturdays at the same hours, and on Sundays from 7:30 AM to 4:00 PM. Alternatively, travelers can use the ticket machines, and for those buying tickets online, collection is possible directly from these machines on platform 1, with accessible options available.
Though Deal station lacks a traditional waiting room, seating areas are spread across the platform ensuring comfort while you wait. The station provides step-free access to both platforms, making it accessible for travelers with mobility needs. However, travelers should plan ahead as step-free interchange between platforms involves navigating roads and steep paths stretching over 400 meters.
For refreshment options, a coffee shop and vending machines offer quick bites and beverages to tide you over between journeys, while a bike shop caters to cycling enthusiasts. Parking is managed by APCOA Parking, with a total of 53 spaces available and some reserved for accessible parking. Security is top-notch with CCTV installed to maintain traveler safety.
For those continuing their journey beyond Deal, the station provides an array of transport links. A designated pick-up point for rail replacement services is conveniently located on the platform 1 side of the station. Taxis can be accessed directly at the front of the station ensuring swift transportation to destinations further afield.
If you're looking to merge your rail journey with bus travel, detailed information including a printable map is available here to assist you in planning your onward journey seamlessly.
Deal station is a gateway to several popular destinations across the UK. The station offers direct rail links to major locations such as London St Pancras International, making it an ideal choice for those commuting or visiting the capital. Nature enthusiasts can head towards scenic locales like Sandwich and Dover Priory, while coastal explorers might prefer destinations such as Ramsgate and Margate. For those venturing further afield, direct trains to Ashford International or Folkestone Central offer seamless connectivity.
Deal train station caters not only to the regular commuter but also to anyone embarking on that special weekend getaway or a spontaneous day trip. With its accessible facilities and extensive travel links, the station ensures passengers reach their destinations efficiently. Moreover, the charming town of Deal adds another layer of allure for travelers with its stunning coastal sights and historic landmarks.
Whether you're grabbing a quick coffee before catching a morning train or exploring the various travel links from the bustling station, Deal stands ready to serve as your essential travel hub in Kent. Turn your travel dreams into reality and ride the rails starting from Deal today!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
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| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes On platform 1 | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | No | ||||||
| Information available from staff | Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | 0345 322 7021 | ||||||
| Luggage storage | No | ||||||
| Lost property | Southeastern Customer Services | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||||||
|---|---|---|---|---|---|---|---|
| Step-free access | Step free access is available in parts of this station. Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London via main entrance. Step free access to platform 2 for services away from London, via path down from London Road. Step free interchange via road and steep paths is in excess of 400 metres. Stepped access between platform via the footbridge. | ||||||
| Ticket barriers and gates | No | ||||||
| Accessible ticket machines | Yes On platform 1 | ||||||
| Induction loop | Yes | ||||||
| Ramp for train access | Yes | ||||||
| Accessible Toilets | Yes | ||||||
| Waiting rooms | There is no waiting room office at Deal | ||||||
| Seating area | Yes | ||||||
| Wheelchairs available | No | ||||||
| Getting to and from the station | |||||||
| Accessible taxis here | No | ||||||
| Impaired mobility set down/pick-up point | Yes | ||||||
| Accessible spaces | 3 | ||||||
| Accessible car park equipment | No | ||||||
| Staff Help | |||||||
| Staff help available |
| ||||||
| Customer Help Points and Meeting Point | Yes | ||||||
| Helpline | Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. | ||||||
| Toilets | Yes Booking hall - Available during staffing hours |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | Yes Booking Hall- Available during staffing hours |
| Waiting rooms | There is no waiting room office at Deal |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Station Car Park | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | APCOA Parking | ||||||||||||||||||||
| Car Parking Availability |
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| Spaces | 53 | ||||||||||||||||||||
| Accessible spaces | 3 | ||||||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||||||
| Car park CCTV | Yes | ||||||||||||||||||||
| Parking charges |
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| Refreshment Facilities | Available Coffee shop and Selecta vending machine |
|---|---|
| ATM Machine | No |
| Shops | Available Bike shop |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 28 You may leave your cycle in the rack provided however you do so at your own risk. Platform 1 |
| Type of Storage | Stands, |
| Sheltered | Yes |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Outside of the station, platform 1 side |
front of station |
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Ramsgate | Southeastern | 05:08 | - | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to London Charing Cross | Southeastern | 05:09 | - | On time |