Derby Road station
Derby Road
Ipswich
Suffolk
IP3 8DN
Derby Road (Ipswich) Station can be found on Derby Road in Ipswich as shown on the map, and is operated by Greater Anglia.
Read on for more information about the facilities and help available at Derby Road (Ipswich) Rail Station, connections for onwards travel, and live arrivals and departures information.
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If you're planning a trip that commences at Derby Road in Ipswich, you're in for a journey from a station brimming with potential, yet wrapped in a quaint, no-fuss vibe. This humble station might not boast the hustle and bustle of a major commuter hub, but it quietly and efficiently connects you to some intriguing destinations. Whether you're setting off on a work commute or venturing for a leisurely day trip, Derby Road could be just the starting point you need.
Derby Road station offers a modest array of facilities to assist your journey. While you won't find a ticket office here, fear not — several modern ticket machines stand ready for you to purchase or collect your tickets effortlessly. These machines are fully accessible, ensuring every traveler can use them without hassle. Keeping customer service in mind, there are information points and help points throughout the station, making it straightforward to access any help you might need. However, you'll find the station devoid of refreshment facilities, shops, or cash machines, so consider grabbing a coffee or withdrawing cash beforehand.
Travelers can rest easy knowing that Derby Road is fairly accommodating for those with mobility needs. The station provides step-free access to its platforms, allowing for an easy transition from the roadside to the waiting areas. However, be prepared for a short stroll if you need to transfer between platforms. While accessible ticket machines and an induction loop make purchasing a breeze, note that the station lacks ramps for train access, accessible toilets, and waiting rooms.
When it comes to onward travel from Derby Road Station, options abound. While there are no taxis specifically dedicated to the station, rail replacement bus services operate during disruptions. These buses pick up passengers just outside of the station, making transfers simple and efficient. For those looking to continue their journey by bus or have other onward travel options, it’s worthwhile checking local schedules or arranging transport in advance due to limited on-site transport services.
Derby Road (Ipswich) enables travel to a mix of destinations ranging from popular tourist spots to bustling city life. Set your sights on Felixstowe for a seaside escape or Manchester for a taste of urban vibrancy. Maybe you’re drawn to the historic streets of Colchester, just a short train ride away. The station connects you seamlessly to London Liverpool Street for that quintessential hustle-and-bustle city vibe or even the scholarly allure of Cambridge.
While Derby Road (Ipswich) might not feature lavish amenities, it compensates through its strategic connections and ease of travel. Whether your travels take you to nearby Ipswich or further afield to historic Stowmarket or bustling Stratford, rest assured knowing your journey begins in capable hands. Planning your ticket purchase online ahead of time can allow for a swift, enjoyable start to your adventure. Here’s to hoping your journey from Derby Road leads you to discover new places and create lasting memories.
Ticket Office | |
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Ticket Office Opening hours | There is no ticket office at Derby Road (Ipswich), but ticket machines are available to collect tickets from. |
Ticket machines | Yes |
Collect tickets bought online | Yes Collect tickets at the ticket machine |
Accessible ticket machines | Yes |
Induction loop | Yes |
Smartcards | |
Smartcards issued at this station | No |
Smartcard validators | No |
Information available from staff | Yes - from help point |
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Customer information | DepartureScreens |
Staff help available | |
Customer help points | Yes |
Customer services notes | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
Luggage storage | No |
Lost property | None |
CCTV at the station | Yes |
Station Accessibility | |
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Step-free access | Step free access is available in parts of this station. This station has step free access for each platform from the roadside. Step free access between the platforms is via the road bridge and there is approximately 100 metres between the two entrances. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 |
Ticket barriers and gates | No |
Accessible ticket machines | Yes |
Induction loop | Yes |
Ramp for train access | Yes |
Accessible Toilets | No |
Waiting rooms | There is no waiting room office at Derby Road (Ipswich) |
Seating area | Yes |
Wheelchairs available | No |
Getting to and from the station | |
Accessible taxis here | No |
Impaired mobility set down/pick-up point | No |
Accessible spaces | None |
Accessible car park equipment | No |
Staff Help | |
Staff help available | |
Customer Help Points and Meeting Point | Yes |
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Toilets | No |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Derby Road (Ipswich) |
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Seating area | Yes |
1st Class Lounge | No |
Refreshment Facilities | No |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 6 There is one cycle stand on Platform 1 (for trains towards Ipswich), just along from the waiting shelter. There are also two cycle stands on Platform 2 (for trains towards Felixstowe), located in between the ramp/steps that lead to/from the platform and the former station buildings. |
Type of Storage | Stands, |
Sheltered | No |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Rail replacement bus services pick up and drop off at the bus stop on Derby Road (as indicated by the Rail Replacement Bus Stop signs), in between the station entrance and the Station Hotel on Foxhall Road. |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from Felixstowe | Greater Anglia | 06:49 | 1 | On time |
from Ipswich | Greater Anglia | 07:25 | 2 | On time |
from Felixstowe | Greater Anglia | 08:00 | 1 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Ipswich | Greater Anglia | 06:49 | 1 | On time |
to Felixstowe | Greater Anglia | 07:25 | 2 | On time |
to Ipswich | Greater Anglia | 08:00 | 1 | On time |