Durham station
North Road
Durham
County Durham
DH1 4RB
Durham Station can be found on North Road in Durham as shown on the map, and is operated by LNER.
Read on for more information about the facilities and help available at Durham Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the heart of the North East of England, Durham train station offers a delightful mix of modern amenities and easy access to the historical city of Durham. With its imposing, picturesque views of the Durham Castle and Cathedral, this station is more than just a stop on your journey; it's the perfect introduction to the charm and splendor of Durham. Here, we will dive into the facilities available to passengers, the transport links that connect you to every corner of the UK, and some of the popular destinations you might want to explore from Durham train station.
Durham train station is well-equipped with a range of facilities to ensure a comfortable journey for all travelers. The ticket office is open from 06:00 to 18:00 on weekdays, 07:00 to 17:00 on Saturdays, and 09:00 to 16:00 on Sundays. For those preferring the convenience of self-service, ticket machines are available with accessible options. Smartcards can also be issued and validated at this station.
Help and support facilities include customer information points, departure and arrival screens, and an induction loop system. Staff assistance is available on Sundays from 07:00 to 23:59, ensuring help is at hand for those who need it. CCTV coverage adds an extra layer of security for all passengers.
The station promotes accessibility with step-free access to all platforms, accessible ticket machines, and heated waiting rooms designed to provide a comfortable experience for everyone. Additionally, baby changing facilities and RADAR key accessible toilets are available on both platforms, highlighting the station's commitment to inclusivity.
Durham train station serves as a gateway to a plethora of onward travel options. For those in need of a taxi, there is a taxi rank available, making trips into the city or beyond seamless. Although advance taxi bookings are unnecessary, if you prefer to plan ahead, you can call 0191 371 2727.
Local bus services are readily accessible, and comprehensive travel information can be downloaded here. Whether you're continuing your journey by train to nearby cities such as Newcastle or Leeds, or venturing further afield to Manchester Piccadilly or London Kings Cross, the connections are extensive. If your travels include international flights, you can reach Durham Tees Valley or Newcastle airports with ease via combined train and bus or metro routes.
Whether you're traveling for business or leisure, Durham train station offers convenient links to numerous popular destinations. Board a train to explore the bustling city of Newcastle, delve into the rich history of York, or peruse the vibrant offerings of Edinburgh. For those interested in a city life mix, Manchester and Leeds are within easy reach. The station connects passengers effortlessly to key UK cities, making it an ideal starting point for your travels.
Durham train station not only meets the immediate needs of travelers with its comprehensive amenities and seamless onward travel connections, but it also sets the tone for your journey by immersing you in the historical and cultural richness of the area. As you plan your next trip, consider Durham not just as a travel hub but as a first step into the captivating stories that await in the North East of England. Whether you are setting off to discover local gems or rushing to meet business commitments, Durham stands ready to serve as your ideal departure point.
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens ArrivalScreens Announcements | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. This station has Secure Station Accreditation | ||||||
| Luggage storage | No | ||||||
| Lost property |
None | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||
|---|---|---|---|
| Step-free access | Step free access is available throughout the whole station. This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Interchange between the platforms is via a subway. Lift access available to the subway from both platforms. Durham has two RNIB 'Maps for All' - one is located on the southbound side inside the portico as you approach the Travel Centre. The second is located on the northbound side to the left of the waiting room entrance doors beside the taxi rank. Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary. | ||
| Ticket barriers and gates | No | ||
| Accessible ticket machines | Yes | ||
| Induction loop | Yes | ||
| Ramp for train access | Yes | ||
| Accessible Toilets | Yes | ||
| Waiting rooms | This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Waiting Room Platform 1 opening hours Monday to Saturday - 04:00 - 22:00 Sunday 08:00 - 22:00 Platform 2 opening hours Monday to Saturday 05:30 - 20:00 Sunday 09:00 - 20:00 | ||
| Seating area | Yes | ||
| Wheelchairs available | Yes | ||
| Getting to and from the station | |||
| Accessible taxis here | No | ||
| Impaired mobility set down/pick-up point | Yes | ||
| Accessible spaces | 11 | ||
| Accessible car park equipment | True None | ||
| Staff Help | |||
| Staff help available |
| ||
| Customer Help Points and Meeting Point | Yes | ||
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. | ||
| Toilets | Yes The toilets are located on the Concourse of both platforms. The National key toilets are located on both platforms; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on both platforms. Toilet opening hours are at all times that the station is open. |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | Yes |
| Waiting rooms | This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Waiting Room Platform 1 opening hours Monday to Saturday - 04:00 - 22:00 Sunday 08:00 - 22:00 Platform 2 opening hours Monday to Saturday 05:30 - 20:00 Sunday 09:00 - 20:00 |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Station Car Park | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | London North Eastern Railway | ||||||||||||||||||
| Car Parking Availability |
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| Spaces | 423 | ||||||||||||||||||
| Accessible spaces | 11 | ||||||||||||||||||
| Accessible car park equipment | Yes | ||||||||||||||||||
| Car park CCTV | No | ||||||||||||||||||
| Parking charges |
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| Short stay | |||||||||||||||||||
| Operator | London North Eastern Railway | ||||||||||||||||||
| Car Parking Availability | |||||||||||||||||||
| Spaces | 0 | ||||||||||||||||||
| Accessible spaces | 0 | ||||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||||
| Car park CCTV | No | ||||||||||||||||||
| Parking charges |
| ||||||||||||||||||
| Refreshment Facilities | Available Coffee shop, WHSmiths and a bar available for refreshments |
|---|---|
| ATM Machine | Available |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 58 North end of Platforms 1 and 2 |
| Type of Storage | Stands, |
| Sheltered | Yes |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Pick Up / Drop Off in the station car park. |
Durham is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. To book a taxi in advance call 0191 371 2727. |
Information to plan your onward journey is available in a printable format here |
Durham Tees Valley Airport: Travel by train to Darlington station and then catch 'Arriva' bus route 12 from near the station direct to the airport. For times: www.arrivabus.co.uk Newcastle Airport - Travel by train to Newcastle station, then catch metro direct to the airport. For times go to www.nexus.org.uk/metro |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Newcastle | TransPennine Express | 04:37 | - | Cancelled This train has been cancelled because of forecasted severe weather |
| from Newcastle | London North Eastern Railway | 04:53 | - | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Liverpool Lime Street | TransPennine Express | 04:38 | - | Cancelled This train has been cancelled because of forecasted severe weather |
| to London Kings Cross | London North Eastern Railway | 04:55 | - | On time |