Ebbsfleet International station
International Way
Ebbsfleet Valley
Kent
DA10 1EB
Ebbsfleet International Station can be found on International Way in Ebbsfleet Valley as shown on the map, and is operated by High Speed 1.
Read on for more information about the facilities and help available at Ebbsfleet International Rail Station, connections for onwards travel, and live arrivals and departures information.
Ready to book your travel to Ebbsfleet International? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*
Welcome to Ebbsfleet International, a modern and impressive transportation hub located in Kent, England. Known for its sleek design and comprehensive railway services, this station serves as a gateway to numerous destinations and offers a variety of amenities to ensure a seamless experience for travelers. Whether you're commuting to London or heading to the continent via Eurostar, Ebbsfleet International is well-equipped to meet your travel needs.
The station is equipped with multiple facilities designed to cater to the needs of all travelers. Ticket buying and collection services are reliable, with a ticket office open from early morning until late evening on weekdays and Saturdays, and shorter hours on Sundays. Ticket machines are available for those who prefer quick self-service, and ticket collection for online purchases is made easy, ensuring your journey is always hassle-free.
The station proudly supports accessibility with features like step-free access, accessible ticket machines, induction loops, ramps for train access, and accessible toilets. Assistance for those with mobility issues is on hand, and wheelchairs are available if needed. While luggage storage isn’t offered, there are ample customer help points available to provide assistance.
Ebbsfleet International is more than just a railway station; it connects passengers to various forms of onward travel, making it a pivotal part of the comprehensive transport network. If you need to use a rail replacement service, you'll find coach bays at the far end of the main station concourse, easily locatable via what3words: grit.feed.agenda. For car hire, Avis provides convenient services; simply contact them at 01474 350631.
For those traveling by bicycle, Ebbsfleet International provides 44 bicycle storage spaces, complete with sheltered stands. While there are no cycle hire facilities, the station’s layout ensures that cyclists can park securely before their journey. Your vehicle can also find a spot in one of the large car parks available, offering thousands of spaces.
From Ebbsfleet International, travelers can explore a wide range of destinations. Whether commuting, on a leisurely trip or on business, the station offers frequent services to key locations. You can easily access London with a quick train ride to London St Pancras International or head over to Stratford International. Looking to explore further? Consider the scenic route to Canterbury West or wander through history with a visit to Dover Priory. For a longer adventure, embark on a trip to Manchester Piccadilly or Newcastle.
Information like this highlights how Ebbsfleet International Station integrates modern convenience with the charm of rapid, efficient travel options. As the new gateway to both domestic and international travel, this station emboldens the explorable opportunities right at your doorstep, blending connectivity, accessibility, and worldwide adventure into every journey.
With its modern amenities and strategic location, Ebbsfleet International Station is designed to make every aspect of your journey as smooth and pleasant as possible. From ticketing services and accessibility features to convenient onward travel options, everything is tailored with the traveler in mind. So, whether you're a seasoned commuter or an eager explorer, Ebbsfleet International stands ready as your gateway to countless adventures. Purchase your rail tickets today and open the door to your next journey.
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes booking hall | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from help point | ||
|---|---|---|---|
| Customer information | DepartureScreens ArrivalScreens Announcements | ||
| Staff help available |
| ||
| Customer help points | Yes | ||
| Customer services notes | 0345 322 7021 | ||
| Luggage storage | No | ||
| Lost property | Southeastern Customer Services | ||
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available in parts of this station. Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from platform 5 & 6 (North Kent platforms) to main entrance and to interchange with South Kent platforms 2 & 3 involve using a ramp. Lifts available from station concourse to access platforms. |
| Ticket barriers and gates | Yes |
| Accessible ticket machines | Yes booking hall |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible Toilets | Yes |
| Waiting rooms | There is no waiting room office at Ebbsfleet International |
| Seating area | Yes |
| Wheelchairs available | Yes |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes |
| Accessible spaces | 84 |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance of the train as possible you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. |
| Toilets | Yes Booking Hall - Available during staffing hours |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | Yes Only available when staff present |
| Waiting rooms | There is no waiting room office at Ebbsfleet International |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Station Car Park - A, B C & D | |||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | HS1 | ||||||||||||||||
| Car Parking Availability | |||||||||||||||||
| Spaces | 4945 | ||||||||||||||||
| Accessible spaces | 84 | ||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||
| Car park CCTV | No | ||||||||||||||||
| Parking charges |
| ||||||||||||||||
| Station Car Park - Premium | |||||||||||||||||
| Operator | HS1 | ||||||||||||||||
| Car Parking Availability | |||||||||||||||||
| Spaces | 280 | ||||||||||||||||
| Accessible spaces | 6 | ||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||
| Car park CCTV | No | ||||||||||||||||
| Parking charges |
| ||||||||||||||||
| Refreshment Facilities | Available coffee shop |
|---|---|
| ATM Machine | Available |
| Shops | Available M&S |
| Currency Exchange | Available |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 44 You may leave your cycle in the rack provided however you do so at your own risk. On the approach to the station from the main car parks |
| Type of Storage | Stands, |
| Sheltered | Yes |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Coach bays at the far end of the main station concourse (what 3 words: grit.feed.agenda) |
Contact Avis on 01474 350631 |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from London St Pancras (Intl) | Southeastern | 14:25 | 3 | On time |
| from Ramsgate | Southeastern | 14:34 | 2 | On time |
| from London St Pancras (Intl) | Southeastern | 14:38 | 6 | On time |
| from Ramsgate | Southeastern | 14:49 | 5 | 15:06 This train has been delayed by a fault with the signalling system earlier today |
| from Margate | Southeastern | 14:58 | 2 | On time |
| from London St Pancras (Intl) | Southeastern | 14:58 | 3 | On time |
| from London St Pancras (Intl) | Southeastern | 15:08 | 6 | On time |
| from Faversham | Southeastern | 15:19 | 5 | On time |
| from London St Pancras (Intl) | Southeastern | 15:25 | 3 | On time |
| from Ramsgate | Southeastern | 15:34 | 2 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Dover Priory | Southeastern | 14:26 | 3 | On time |
| to London St Pancras (Intl) | Southeastern | 14:35 | 2 | On time |
| to Ramsgate | Southeastern | 14:39 | 6 | On time |
| to London St Pancras (Intl) | Southeastern | 14:50 | 5 | 15:07 This train has been delayed by a fault with the signalling system earlier today |
| to London St Pancras (Intl) | Southeastern | 14:59 | 2 | On time |
| to Margate | Southeastern | 14:59 | 3 | On time |
| to Faversham | Southeastern | 15:09 | 6 | On time |
| to London St Pancras (Intl) | Southeastern | 15:20 | 5 | On time |
| to Dover Priory | Southeastern | 15:26 | 3 | On time |
| to London St Pancras (Intl) | Southeastern | 15:35 | 2 | On time |