Eden Park station
Upper Elmers End Road
Eden Park
Greater London
BR3 3DE
Eden Park Station can be found on Upper Elmers End Road in Eden Park as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at Eden Park Rail Station, connections for onwards travel, and live arrivals and departures information.
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If you're planning a trip from South-East London, Eden Park train station is a splendid departure point that provides robust connections to various parts of the city, including central London. Known for its convenience, the station offers the amenities and services needed to start your journey comfortably. Whether it's daily commuting or leisure trips, understanding what facilities Eden Park offers can enhance your travel experience.
At the heart of your journey is the ticket office, smooth and effective, operating Monday to Saturday during convenient hours — an essential stop to secure tickets for your travels. Whether you're purchasing or collecting tickets, the station ensures your needs are met. The presence of ticket machines (including accessible ones on platform 1) offers an added layer of convenience for tech-savvy travellers who prefer handling transactions digitally. Moreover, the introduction of smartcards at Eden Park further simplifies the process.
Ensuring your travel plans run smoothly, Eden Park station boasts helpful support facilities. While there isn't a physical customer service office, the helpful station staff and customer help points are available to assist during typical operating hours. This support is complemented by real-time departure screens and announcement systems to keep you informed.
For those with mobility concerns, the station prioritizes accessibility though it has variable step-free access. With a B3 category, platform 1 offers step-free access suitable for services heading to London. However, if you're going elsewhere, especially towards platform 2, note that only step access is provided. Additional support is available, such as ramps and assistance for train access.
Moving beyond the station, Eden Park offers diverse onward travel options. If a rail replacement service is necessary, buses are conveniently located on Upper Elmers End Road in two distinct stops. Taxi services are readily accessible near the main entrance, providing quick and easy transitions for travellers needing more personalized assistance.
If you're planning to explore the local area or connect to other parts of Greater London, buses can facilitate your travel effectively. While there's no direct information available at the station, travellers can print the detailed bus connections handy from here, smoothing out any potential hiccups in the travel itinerary.
Whether for work or play, you may find yourself adventuring toward popular destinations from Eden Park. Regular trains connect travellers efficiently to iconic London locations such as London Bridge, London Charing Cross, and London Waterloo East. For those looking to navigate the broader transport network, you can enjoy seamless travel to other stations including Lewisham, and beyond.
Not far behind in significance are journeys into the heart of London. Routes such as London Cannon Street and the prestigious London St Pancras International are just a train ride away. Curious travellers can also venture to local beauties like Blackheath and West Wickham.
Your ticket to variety and exploration, Eden Park station stands ready to assist you with its streamlined facilities, reliable staff, and strategic connections. While the station provides the essentials for a seamless start, its web of transport links paves the way for an expedition that stretches beyond London's busy streets. Whether through smartcard solutions or comfortable seating areas, your travel ripples out from a station that values your journey.
Next time you're planning a journey from South-East London, consider Eden Park your gateway to both adventure and efficiency, a station poised with the promise of discovery at every platform.
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes platform 1 | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from help point | ||||||
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Customer information | DepartureScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | This station has Secure station accreditation - For more information contact 0345 322 7021 | ||||||
Luggage storage | No | ||||||
Lost property | Southeastern Customer Services | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||
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Step-free access | Step free access is available in parts of this station. Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1 for services to London. There is no step free access to Platform 2.Only step access to platform 2 for services away from London. No step free interchange between platforms. | ||||
Ticket barriers and gates | No | ||||
Accessible ticket machines | Yes platform 1 | ||||
Induction loop | Yes | ||||
Ramp for train access | Yes | ||||
Accessible Toilets | No | ||||
Waiting rooms | There is no waiting room office at Eden Park | ||||
Seating area | Yes | ||||
Wheelchairs available | No | ||||
Getting to and from the station | |||||
Accessible taxis here | No | ||||
Impaired mobility set down/pick-up point | No | ||||
Accessible spaces | None | ||||
Accessible car park equipment | No | ||||
Staff Help | |||||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||||
Helpline | Assistance navigating through the station and getting on and off trains (by ramp if required - although only limited step free access at this station ) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are no staff on the trains that call at this station that can assist.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
Toilets | No |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Eden Park |
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Seating area | Yes |
1st Class Lounge | No |
Refreshment Facilities | Available Coffee kiosk and Selecta vending machine |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 20 You may leave your cycle in the rack provided however you do so at your own risk. |
Type of Storage | Stands, |
Sheltered | Yes |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
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There is a taxi operator near the main station entrance |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
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from London Charing Cross | Southeastern | 23:57 | 2 | On time |
from London Cannon Street | Southeastern | 00:42 | 2 | On time |
Going to | Train | Departure Time | Platform | Status |
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to Hayes (Kent) | Southeastern | 23:57 | 2 | 23:59 |
to Hayes (Kent) | Southeastern | 00:42 | 2 | On time |