Elephant & Castle station
Elephant Road
Camberwell
London
SE17 1LB
Elephant & Castle Station can be found on Elephant Road in Camberwell as shown on the map, and is operated by Thameslink.
Read on for more information about the facilities and help available at Elephant & Castle Rail Station, connections for onwards travel, and live arrivals and departures information.
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Elephant & Castle is a vibrant area in the heart of London, full of history and life, and its train station serves as a critical hub for travelers spanning the city and beyond. The station is conveniently located in close proximity to major attractions and offers numerous transport links, making it a focal point for commuters and tourists alike. Whether you're a local resident heading to work or a traveler exploring London, Elephant & Castle train station has got you covered.
Elephant & Castle station offers a selection of facilities designed to make your journey as smooth as possible. The ticket office at the station is open from morning till evening, with varied hours on weekends, ensuring there is plenty of time to purchase or collect your tickets, which can be done conveniently at one of the accessible ticket machines. If you're planning to use a smartcard for an even easier experience, you'll be pleased to find validators ready for use at the station.
For those in need of assistance or information, staff support is available with helpful staff ready to assist until late at night. While the station does not offer step-free access or wheelchair availability, it does provide seating areas for passengers waiting for their trains. CCTV ensures safety throughout the premises, while amenities such as restrooms, ATM facilities, and refreshment options are also offered, set to make your wait more comfortable.
As for onward travel from Elephant & Castle, you have a plethora of options. The station is well connected with local bus services facilitating travel across London. For detailed planning, refer to the 'Onward Travel Information Map' available at the station. Although there are no dedicated cycle hire facilities or bicycle storage, the station is easily accessible via public transportation, ensuring smooth travel post your arrival.
Elephant & Castle is a gateway to a multitude of exciting destinations. Whether it's a visit to the bustling shops and eateries in Streatham, a cultural exploration of London St Pancras International, or exploring the historic areas of Bromley South, you're spoiled for choice. The station offers easy connectivity to other key spots like Farringdon, Tulse Hill, and more, sparking the adventure spirit in every traveler.
In conclusion, Elephant & Castle train station is more than just a point of transit. It's part and parcel of your travel narrative within London. With a mix of modern facilities, varied travel connections, and robust support services, the station ensures you embark smoothly on your journey—whether that's traversing the capital or pressing farther afield. Grab your tickets, plan your routes, and make Elephant & Castle station the starting point of your next adventure. Travel safe, travel smart, and enjoy the journey!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
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| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | None | ||||||
| Luggage storage | No | ||||||
| Lost property | None | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||||||
|---|---|---|---|---|---|---|---|
| Step-free access | This is a Category C station: This station does not have step-free access. The Assistance Meeting Point is by the Ticket Office. This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance. | ||||||
| Ticket barriers and gates | Yes | ||||||
| Accessible ticket machines | Yes All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||
| Induction loop | Yes | ||||||
| Ramp for train access | No | ||||||
| Accessible Toilets | No | ||||||
| Waiting rooms | There is no waiting room office at Elephant & Castle | ||||||
| Seating area | Yes | ||||||
| Wheelchairs available | No | ||||||
| Getting to and from the station | |||||||
| Accessible taxis here | No | ||||||
| Impaired mobility set down/pick-up point | No | ||||||
| Accessible spaces | None | ||||||
| Accessible car park equipment | No | ||||||
| Staff Help | |||||||
| Staff help available |
| ||||||
| Customer Help Points and Meeting Point | Yes | ||||||
| Helpline | If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival. Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: | ||||||
| Toilets | Yes Located on platform 2. These toilets are open during staffed hours only. |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Elephant & Castle |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | Available |
|---|---|
| ATM Machine | Available ATM located in ticket hall |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | None |
| Type of Storage | |
| Sheltered | None |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Please click the link for details regarding the rail replacement bus location. |
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below. |
| Arriving from | Train | Arrival Time | Platform | Status |
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| Going to | Train | Departure Time | Platform | Status |
|---|