Five Ways station
Islington Row
Edgbaston
West Midlands
B15 1SF
Five Ways Station can be found on Islington Row in Edgbaston as shown on the map, and is operated by West Midlands Railway.
Read on for more information about the facilities and help available at Five Ways Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the heart of Birmingham, Five Ways Train Station offers travelers a convenient setting with a touch of charm. An essential part of the city’s transit network, this station serves as a primary hub for locals and tourists alike, ensuring swift connections to various destinations. Whether you're starting your journey or winding down from a day filled with adventure, Five Ways stands ready to accommodate your travel needs.
At Five Ways, ticket purchasing is seamless with the ticket office open from 7:00 AM to 8:00 PM on weekdays, slightly adjusted hours on weekends, and ticket machines ready for quick service. For those collecting online tickets, easy-access ticket machines are available. While there's an absence of smartcards, other amenities, like CCTV and customer help points ensure a secure and informed experience for passengers.
Accessibility is prioritized at this station, classifying it as a step-free access category A station—guaranteeing effortless movement across all platforms. While the assistance meeting point is normally at the ticket office, if unmanned, conductors on platforms provide support. Despite the absence of sheltered cycle storage and car parking, the station compensates with ramps for train access and accessible toilet facilities.
Traveling from Five Ways to explore further afield is straightforward with multiple transport links. For those continuing their journey by rail replacement services, buses are positioned right outside. Additionally, taxis are accessible via some reputed local providers such as Crown, BBs, and TOA. Though direct cycle hire facilities are missing, comprehensive bus connections offer a printable format available here to ease planning.
Five Ways Train Station sets you on a path to adventure with several popular routes. Hop on a train towards various exciting Birmingham destinations such as Birmingham New Street, renowned for its vibrant shopping scene, or journey to the prestigious University (Birmingham) for a taste of academic allure. Not forgetting charming suburbs like Redditch and Sutton Coldfield, perfect for day trips.
For those with an inkling for convenience and variety, the network stretches to further destinations like Birmingham International airport, easing the commute for both leisure and business travelers at a global level.
Whether you are embarking on a leisurely adventure, rushing for business, or reconnecting with loved ones, Five Ways truly epitomizes seamless connectivity combined with modern facilities. Its dedication to passenger convenience and accessibility marks it as a station ready to meet the demands of today’s traveler. Kickstart your journey and make those unforgettable moments with a rail adventure from Five Ways Train Station—where every trip begins smoothly and ends splendidly.
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | No | ||||||
Smartcard validators | No |
Information available from staff | Yes - from help point Yes - from ticket office | ||||||
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Customer information | DepartureScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. ** Five Ways is accredited by the Secure Station Scheme** | ||||||
Luggage storage | No | ||||||
Lost property | None | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||||
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Step-free access | Step free access is available in parts of this station. This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. | ||||||
Ticket barriers and gates | Yes | ||||||
Accessible ticket machines | Yes | ||||||
Induction loop | Yes | ||||||
Ramp for train access | Yes | ||||||
Accessible Toilets | Yes | ||||||
Waiting rooms | There is no waiting room office at Five Ways | ||||||
Seating area | Yes | ||||||
Wheelchairs available | No | ||||||
Getting to and from the station | |||||||
Accessible taxis here | No | ||||||
Impaired mobility set down/pick-up point | No | ||||||
Accessible spaces | None | ||||||
Accessible car park equipment | No | ||||||
Staff Help | |||||||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||||||
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Toilets | Yes The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Booking Office opening hours for passengers who do not possess a RADAR key: Monday - Friday 07:00 - 20:00, Saturday 08:00-18:00 and Sunday 10:00-16:00. |
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Accessible Toilets | Yes |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Five Ways |
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Seating area | Yes |
1st Class Lounge | No |
Refreshment Facilities | No |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 0 |
Type of Storage | |
Sheltered | No |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Rail replacement vehicles will operate from the public service bus stops outside the station. Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop. |
Crown 0121 444 4444 BBs 0121 693 3333 TOA 0121 427 8888 |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from Redditch | West Midlands Trains | 07:09 | 1 | On time |
from Four Oaks | West Midlands Trains | 07:18 | 2 | 07:21 |
from Lichfield Trent Valley | West Midlands Trains | 07:26 | 2 | On time |
from Bromsgrove | West Midlands Trains | 07:29 | 1 | On time |
from Redditch | West Midlands Trains | 07:38 | 1 | On time |
from Four Oaks | West Midlands Trains | 07:46 | 2 | On time |
from Lichfield Trent Valley | West Midlands Trains | 07:56 | 2 | On time |
from Bromsgrove | West Midlands Trains | 07:59 | 1 | On time |
from Redditch | West Midlands Trains | 08:08 | 1 | On time |
from Four Oaks | West Midlands Trains | 08:18 | 2 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Four Oaks | West Midlands Trains | 07:10 | 1 | On time |
to Redditch | West Midlands Trains | 07:19 | 2 | 07:22 |
to Bromsgrove | West Midlands Trains | 07:27 | 2 | On time |
to Lichfield Trent Valley | West Midlands Trains | 07:30 | 1 | On time |
to Four Oaks | West Midlands Trains | 07:39 | 1 | On time |
to Redditch | West Midlands Trains | 07:47 | 2 | On time |
to Bromsgrove | West Midlands Trains | 07:57 | 2 | On time |
to Lichfield Trent Valley | West Midlands Trains | 08:00 | 1 | On time |
to Four Oaks | West Midlands Trains | 08:09 | 1 | On time |
to Redditch | West Midlands Trains | 08:19 | 2 | On time |