Folkestone Central station
Station Approach
Folkestone
Kent
CT19 5HB
Folkestone Central Station can be found on Station Approach in Folkestone as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at Folkestone Central Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the picturesque county of Kent, Folkestone Central train station serves as a vital hub for travelers heading towards the scenic coastline or venturing further afield. Whether you're setting off for a day at the beach, exploring the captivating landscapes of southeast England, or embarking on a journey to bustling London, Folkestone Central provides convenient and reliable services. Let's delve into the array of amenities that ensure your journey from Folkestone is both comfortable and efficient.
Stepping into Folkestone Central, you're greeted by a welcoming environment that caters to all your travel necessities. For those purchasing or collecting tickets, the station boasts a ticket office open from Monday to Saturday, 6:00 to 19:00, and on Sundays from 8:10 to 17:40. Ticket machines are available for added convenience, with the capability to collect pre-booked tickets. Accessibility is a priority here, with an induction loop and accessible ticket machines located in the booking hall.
For individuals requiring assistance, there are customer help points and detailed staff support available. Travel information features through comprehensive departure screens and announcements, ensuring you are always updated with the latest schedule information. While luggage storage isn't available, you can rest easy knowing CCTV is in operation for enhanced security.
Passengers with mobility needs can navigate the station effortlessly thanks to step-free access across all platforms. Facilities such as accessible toilets, ramps for train access, and wheelchairs ensure a barrier-free environment. The station also offers four accessible parking spaces, although accessible car park equipment is not installed. Heated waiting rooms and adequate seating areas make waiting for your train a comfortable experience.
Beyond rail services, Folkestone Central is well-connected by other modes of transport. If your journey continues by bus, you'll find information for onward travel plans and services easily accessible from the station. The rail replacement bus stop is conveniently located just beyond the station, details of which can be accessed through this link.
The station hosts a taxi rank at the front, ready to whisk you away to your next destination with little fuss. If you're planning routes either locally or further afield, various bus services also run near the station. More detailed information and printable timetables can be found here.
When it comes to destinations, Folkestone Central opens up a world of possibilities. Direct trains to bustling hubs like London St Pancras International and London Bridge allow for swift access to the capital's numerous attractions. For international journeys, a quick hop to Ashford International connects you to Eurostar services.
Coastal escapes abound with trains to Dover Priory and Ramsgate. The historic city of Canterbury, known for its stunning cathedral, is also a short journey away. The station makes it easy to set off on adventures across Kent's enchanting countryside.
Folkestone Central isn't just a station; it's a gateway to countless experiences awaiting exploration. From leisure travelers to daily commuters, the station assures a smooth and accommodating travel experience. With various connections and travel conveniences, your journey from Folkestone Central could just be the start of your next great adventure. So, why not jump on board and see where the tracks might take you next?
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes In the booking hall | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from help point | ||||||
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Customer information | DepartureScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | 0345 322 7021 | ||||||
Luggage storage | No | ||||||
Lost property | Southeastern Customer Services | ||||||
CCTV at the station | Yes |
Station Accessibility | |
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Step-free access | Step free access is available throughout the whole station. Category A. This station has step free access to all platforms - Step free access via lift or steep ramps from main entrance. |
Ticket barriers and gates | Yes |
Accessible ticket machines | Yes In the booking hall |
Induction loop | Yes |
Ramp for train access | Yes |
Accessible Toilets | Yes |
Waiting rooms | Heated waiting rooms on platforms only available when staff are present |
Seating area | Yes |
Wheelchairs available | Yes |
Getting to and from the station | |
Accessible taxis here | No |
Impaired mobility set down/pick-up point | Yes |
Accessible spaces | 4 |
Accessible car park equipment | No |
Staff Help | |
Staff help available | |
Customer Help Points and Meeting Point | Yes |
Helpline | Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point . There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
Toilets | Yes Platform 1 - Available during staffing hours |
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Accessible Toilets | Yes |
Baby Changing | No |
Waiting rooms | Heated waiting rooms on platforms only available when staff are present |
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Seating area | Yes |
1st Class Lounge | No |
Station Car Park | |||||||||||||||||||||
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Operator | APCOA Parking | ||||||||||||||||||||
Car Parking Availability |
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Spaces | 70 | ||||||||||||||||||||
Accessible spaces | 4 | ||||||||||||||||||||
Accessible car park equipment | No | ||||||||||||||||||||
Car park CCTV | Yes | ||||||||||||||||||||
Parking charges |
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Refreshment Facilities | Available Buffet and Selecta vending machine |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 58 You may leave your cycle in the rack provided however you do so at your own risk. front of station, by car park |
Type of Storage | Stands, |
Sheltered | Yes |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Bus stop outside of the station (exit station, walk down the slope and turn right. Bus stop is just beyond the bridge - what 3 words: bumping.sensual.racetrack). |
There is a taxi rank situated near the front of the station |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
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from London Charing Cross | Southeastern | 18:48 | 2 | On time |
from Dover Priory | Southeastern | 19:00 | 1 | On time |
from London St Pancras (Intl) | Southeastern | 19:03 | 2 | On time |
from Ramsgate | Southeastern | 19:05 | 1 | On time |
from London Cannon Street | Southeastern | 19:23 | 2 | On time |
from Dover Priory | Southeastern | 19:38 | 1 | On time |
from London Charing Cross | Southeastern | 19:48 | 2 | On time |
from Ramsgate | Southeastern | 19:55 | 1 | On time |
from London St Pancras (Intl) | Southeastern | 20:03 | 2 | On time |
from Dover Priory | Southeastern | 20:38 | 1 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Ramsgate | Southeastern | 18:49 | 2 | On time |
to London St Pancras (Intl) | Southeastern | 19:00 | 1 | On time |
to Ramsgate | Southeastern | 19:04 | 2 | On time |
to London Charing Cross | Southeastern | 19:05 | 1 | On time |
to Dover Priory | Southeastern | 19:24 | 2 | On time |
to London Charing Cross | Southeastern | 19:38 | 1 | On time |
to Ramsgate | Southeastern | 19:49 | 2 | On time |
to London St Pancras (Intl) | Southeastern | 19:55 | 1 | On time |
to Ramsgate | Southeastern | 20:04 | 2 | On time |
to London Charing Cross | Southeastern | 20:38 | 1 | On time |