Grays station
High Street
Grays
Essex
RM17 6NQ
Grays Station can be found on High Street in Grays as shown on the map, and is operated by c2c.
Read on for more information about the facilities and help available at Grays Rail Station, connections for onwards travel, and live arrivals and departures information.
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Situated within the borough of Thurrock in Essex, Grays train station is a bustling gateway for commuters and travelers alike, offering seamless connectivity to various parts of the United Kingdom. The station is well-equipped with facilities catering to the needs of all passengers, making it a frequent choice for both business and leisure travel. Whether you're interested in the daily grind of commuting or planning a weekend getaway, Grays train station stands ready to accommodate your travel needs.
When it comes to ticketing, Grays station ensures convenience with a ticket office that operates extensive hours throughout the week. For weekend travelers, the opening hours are from 07:00 to 19:00 on Saturdays and 08:15 to 18:00 on Sundays. Ticket machines are readily accessible, allowing you to collect pre-purchased tickets with ease. Ensuring inclusivity, these machines are designed to be accessible to all, complete with an induction loop facility.
Passenger assistance and support are readily available on-site, with staff ready to help from 06:00 to 21:00 during weekdays. The station provides visible departure screens and clear announcements, ensuring travelers are well informed of the latest travel updates. It's important to note that while there isn't dedicated luggage storage, there's active CCTV surveillance to enhance passenger security.
Grays station prioritizes accessibility, bestowing step-free access everywhere, from Station Approach to platform 1 and Crown Road to platforms 2/3. Even though the station is devoid of lifts, a ramp for train access is readily available alongside accessible toilets and seating areas.
Grays station is your starting point for smooth onward journeys. Whether you rely on buses or taxis, the station has you covered. Rail replacement services are stationed just outside, while taxis can be found on Crown Road, ensuring various options for your travel itinerary. Looking for bus schedules? Handy printable information makes planning your trip a breeze.
There’s no shortage of popular travel routes departing from Grays. A frequent itinerary includes commuting from Grays to London Fenchurch Street for work or leisure, while other well-trodden paths lead to West Ham, Barking, and Tilbury Town. For a bit of retail therapy, head over to Chafford Hundred Lakeside or visit friends in Upminster.
If you're considering a station over in East London, Grays conveniently connects you to Limehouse, Rainham, and beyond, making it ideal for spontaneous trips or pre-planned adventures.
In conclusion, Grays train station is more than just a stop along the way; it’s a hub that seamlessly connects the community to the wider UK rail network. With a range of amenities designed with travelers in mind, it’s fitting for anyone seeking an efficient start to their journey. Whether you're a daily commuter or an infrequent traveler, Grays station stands ready to make your trip as comfortable as possible. Plan ahead, purchase your tickets hassle-free, and explore the multitude of destinations accessible from this well-connected station. Happy travels!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | No | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from ticket office | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | Monday - Friday, 08:00 - 20:00 Saturday - Sunday, 09:00 - 16:00 Public Holidays, 09:00 - 16:00 Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) contact@c2crail.net | ||||||
| Luggage storage | No | ||||||
| Lost property |
Operated by c2c | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||
|---|---|---|---|
| Step-free access | Step free access is available throughout the whole station. There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3 | ||
| Ticket barriers and gates | Yes | ||
| Accessible ticket machines | Yes | ||
| Induction loop | Yes | ||
| Ramp for train access | Yes | ||
| Accessible Toilets | Yes | ||
| Waiting rooms | There is no waiting room office at Grays | ||
| Seating area | Yes | ||
| Wheelchairs available | No | ||
| Getting to and from the station | |||
| Accessible taxis here | No | ||
| Impaired mobility set down/pick-up point | Yes Outside either entrance on Station Approach or Crown Road | ||
| Accessible spaces | 5 | ||
| Accessible car park equipment | No | ||
| Staff Help | |||
| Staff help available |
| ||
| Customer Help Points and Meeting Point | Yes | ||
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. | ||
| Toilets | Yes The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | Yes |
| Waiting rooms | There is no waiting room office at Grays |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Station Car Park | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | National Car Parks Ltd | ||||||||||||||||||
| Car Parking Availability |
| ||||||||||||||||||
| Spaces | 168 | ||||||||||||||||||
| Accessible spaces | 5 | ||||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||||
| Car park CCTV | Yes | ||||||||||||||||||
| Parking charges |
| ||||||||||||||||||
| Refreshment Facilities | Available Coffee shop located on platform 1 |
|---|---|
| ATM Machine | No |
| Shops | Available Newspaper kiosk in booking hall on platform 1 |
| Currency Exchange | No |
| Bicycle Storage | |
|---|---|
| Spaces | 78 At entrance to station car park and on Crown Road near to bus stops |
| Type of Storage | Stands, |
| Sheltered | Yes |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Exit the station via platforms 2/3 and turn left onto Crown Road: - If travelling towards Rainham/Upminster/London, use bus bay 1 - If travelling towards Tilbury/Southend, use bus bay 8 |
Yes, located on Crown Road adjacent to exit from platforms 2/3 |
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Thorpe Bay | c2c | 16:18 | 1 | On time |
| from London Fenchurch Street | c2c | 16:19 | 2 | On time |
| from London Fenchurch Street | c2c | 16:28 | 3 | On time |
| from London Fenchurch Street | c2c | 16:40 | 3 | On time |
| from Southend Central | c2c | 16:44 | 1 | On time |
| from London Fenchurch Street | c2c | 16:48 | 2 | On time |
| from London Fenchurch Street | c2c | 16:58 | 2 | On time |
| from London Fenchurch Street | c2c | 17:06 | 3 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to London Fenchurch Street | c2c | 16:19 | 1 | On time |
| to Pitsea | c2c | 16:19 | 2 | 16:21 |
| to London Fenchurch Street | c2c | 16:37 | 3 | On time |
| to London Fenchurch Street | c2c | 16:47 | 1 | On time |
| to London Fenchurch Street | c2c | 16:48 | 3 | On time |
| to Pitsea | c2c | 16:49 | 2 | On time |
| to Pitsea | c2c | 16:59 | 2 | On time |