Great Malvern station
Station Approach
Malvern
Worcestershire
WR14 3AL
Great Malvern Station can be found on Station Approach in Malvern as shown on the map, and is operated by West Midlands Railway.
Read on for more information about the facilities and help available at Great Malvern Rail Station, connections for onwards travel, and live arrivals and departures information.
Ready to book your travel to Great Malvern? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*
The quaint town of Great Malvern might not be on everyone’s radar, but this charming locale is not without its own surprises—particularly its well-serviced train station. Whether you’re commuting for work, planning a day trip, or embarking on a weekend getaway, Great Malvern station is your gateway to the beautiful landscapes of Worcestershire and beyond. Nestled amidst the picturesque Malvern Hills, the station not only provides functionality but also exudes the charm that’s synonymous with rural English rail travel.
Great Malvern is equipped with essential amenities to make your journey smooth and comfortable. It features a staffed ticket office, open from early morning until late afternoon on weekdays and Saturdays, and an array of ticket machines to facilitate quick and efficient ticket collection. While the station offers an induction loop for those who require it, bear in mind that accessible ticket machines are unfortunately not available. The station highlights its dedication to security by being accredited by the Secure Station Scheme and is fully monitored by CCTV.
Though you won’t find refreshment facilities, shops, or ATM machines here, Great Malvern’s charm lies in its simplicity. However, there are accessible toilets and a seating area for a comfortable wait, albeit no 1st Class Lounge. Cyclists will appreciate the dedicated bicycle storage facilities ensuring your trusty two-wheeled companion is well looked after.
Understanding the necessity for accessibility, Great Malvern station offers partial step-free access, highlighting the importance of comfort and safety for all passengers. For those needing extra assistance, the staff is available during specified hours to help with everything from boarding to providing information. Unfortunately, currently due to improvement works, there's a limitation on accepting mobility scooters; however, arrangements are made for transportation to Malvern Link station. It's worth checking the operational timetable for wheelchairs and step-free access given the station's B1 classification.
Travelling beyond the platform is made easy with several local transport options. Rail replacement services operate from the station car park adjacent to platform 1, whereas various bus and taxi services are conveniently accessible for further exploration of the town and surrounding areas. For a comfortable ride, Smiths taxis are just a call away.
What’s a trip without exciting destinations? Great Malvern opens up a multitude of travel possibilities such as heading to urban centers like Birmingham New Street or Birmingham Moor Street, or perhaps exploring historic cities like Hereford or Worcester Foregate Street. For those yearning for the capital, take a ride to London Paddington or London Euston, immersing yourself in the bustling heart of the nation. Whether you're bound for the educational grounds of University (Birmingham) or the scenic beauty of Cheltenham Spa, train journeys from Great Malvern offer both convenience and spectacular scenery.
From leisurely trails in the nearby hills to vibrant cities, there’s a world waiting at your doorstep. Trains from Great Malvern seamlessly connect to a tapestry of destinations such as Oxford, the idyllic Evesham, or even the bustling junctions at Birmingham International.
Great Malvern station is more than a stepping stone—it's an invitation to explore, relax, and enjoy what the English countryside and urban landscapes have to offer. Whether you’re a daily commuter or an occasional traveler, this station provides a charming experience with all the essentials you need to start your journey off right. So, why not grab your tickets, plan your escape, and let Great Malvern be your doorway to adventure?
Rail travel offers a unique blend of convenience and nostalgia, making Great Malvern station an ideal choice for those wanting to experience the charm of the UK's railway heritage. With a variety of travel options and destinations right at your fingertips, there's never been a better time to dust off your travel plans and explore, discover, and reconnect with what lies just beyond the horizon. Hop on board at Great Malvern and start crafting your perfect travel story today.
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | No | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | No | ||||||
| Smartcard validators | No | ||||||
| Information available from staff | Yes - from help point Yes - from ticket office | ||||
|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||
| Staff help available |
| ||||
| Customer help points | Yes | ||||
| Customer services notes | Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Great Malvern Station is accredited by the Secure Station Scheme** | ||||
| Luggage storage | No | ||||
| Lost property | None | ||||
| CCTV at the station | Yes |
| Station Accessibility | |||||
|---|---|---|---|---|---|
| Step-free access | Step free access is available in parts of this station. Improvement works to the station roof will run from 21st May 2022 to 19th November 2022. During this time, we can not accept mobility scooters for boarding or alighting at this station. Customers will be transferred to Malvern Link station by road transport (a 1.2 mile journey totalling 7 minutes) in order to continue their journey. Please allow an additional 15 minutes at the start and end of your journey in consideration of your road transfer. Customers travelling using a wheelchair will be able to board and alight the service as normal. This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. | ||||
| Ticket barriers and gates | No | ||||
| Accessible ticket machines | No | ||||
| Induction loop | Yes | ||||
| Ramp for train access | Yes | ||||
| Accessible Toilets | Yes | ||||
| Waiting rooms | |||||
| Seating area | Yes | ||||
| Wheelchairs available | No | ||||
| Getting to and from the station | |||||
| Accessible taxis here | No | ||||
| Impaired mobility set down/pick-up point | No | ||||
| Accessible spaces | 2 | ||||
| Accessible car park equipment | True None | ||||
| Staff Help | |||||
| Staff help available |
| ||||
| Customer Help Points and Meeting Point | Yes | ||||
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. | ||||
| Toilets | Yes The toilets are located in the Booking Hall (shared facility for Ladies and Gents). The accessible toilets (non-RADAR) are located in the Booking Hall. All toilet facilities are available: Monday - Friday 06:00-17:00, Saturday 07:00-14:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | No |
| Waiting rooms | |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Station Car Park | |||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | SABA UK | ||||||||||||||||
| Car Parking Availability |
| ||||||||||||||||
| Spaces | 122 | ||||||||||||||||
| Accessible spaces | 2 | ||||||||||||||||
| Accessible car park equipment | Yes | ||||||||||||||||
| Car park CCTV | No | ||||||||||||||||
| Parking charges |
| ||||||||||||||||
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 14 |
| Type of Storage | Stands, |
| Sheltered | No |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Rail replacement vehicles will operate from the station car park adjacent to platform 1. Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop. |
Smiths 01684 568686 |
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Hereford | Great Western Railway | 05:52 | 1 | On time |
| from Worcester Shrub Hill | West Midlands Trains | 06:10 | 2 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Birmingham New Street | West Midlands Trains | 05:43 | 1 | On time |
| to London Paddington | Great Western Railway | 05:53 | 1 | On time |
| to Hereford | West Midlands Trains | 06:10 | 2 | On time |
| to Birmingham New Street | West Midlands Trains | 06:12 | 1 | On time |