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About Hackbridge (HCB) Train Station

Station managed by: Southern

Hackbridge station
London Road
Wallington
London
SM6 7BJ

Hackbridge Station can be found on London Road in Wallington as shown on the map, and is operated by Southern.

Read on for more information about the facilities and help available at Hackbridge Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about Hackbridge Station

Discover Hackbridge Train Station

Nestled in the suburban charm of Greater London, Hackbridge train station offers a vital connection for both commuters and explorers alike. Situated conveniently on the Southern Railway network, it provides access to some vibrant destinations and ensures an efficient travel experience for its passengers. For those planning a journey, Hackbridge not only presents a welcoming platform but also forms a gateway into the expansive hustle and bustle of the capital city and beyond.

Facilities and Amenities

Hackbridge station is tailored to ensure smooth travel with its array of facilities. The ticket office operates from 06:10 to 19:35 on weekdays, and a bit earlier on Saturdays. There are also ticket machines available, making it easy to collect tickets purchased online. For added convenience, these machines accommodate Disabled Persons Railcard discounts. While the station lacks a waiting room, there are seating areas available to offer comfort as you prepare to board your train.

Passengers are reassured with the presence of CCTV throughout the station and on the platforms. However, it’s crucial to note that there are no refreshments or store options within the station. The absence of an ATM and Wi-Fi might require you to plan ahead, especially if you rely on electronic payments or need to stay connected digitally.

Accessibility and Support Services

Hackbridge is committed to accessibility, yet some facilities are limited. Step-free access is partly available but be prepared for a bit of street-level navigation which might include steep gradients. While the station doesn’t feature a fully accessible toilet, it does provide a few accessible car parking spaces. For those requiring assistance, there’s a Mobile Assistance Team and customer help points equipped to guide and aid your journey.

Onward Travel Connections

Continuing your journey beyond Hackbridge is straightforward with several transport links. Rail replacement services ensure seamless travel during railway disruptions. There are local bus services available, although specific timetables are advised to be checked in advance. The comprehensive Onward Travel Information Map at the station provides detailed guidance for planning interconnected trips across the area.

Popular Routes from Hackbridge

Hackbridge station serves as the starting point for many exciting destinations. For those frequenting London's iconic sites, trains are readily available to popular locations like London Victoria, London Blackfriars, and London Waterloo. In addition, commuters or leisure travelers can explore nearby areas such as Balham, Clapham Junction, and Wimbledon. These routes make Hackbridge a convenient choice for both work and play.

Final Thoughts

Hackbridge train station is more than a commuter hub; it’s a link to exploration and adventure. While certain amenities might be basic, its strategic position and accessible services ensure that travelers can embark on their journeys with ease. Whether you're venturing into the heart of London or exploring the local surroundings, Hackbridge station stands as your gateway. So why not dive into the rich landscape that’s just a train ride away? Book your tickets today and let your journey unfold from Hackbridge.

Hackbridge Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:10 to 19:35
Saturday:07:30 to 14:35
Sunday:
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsYes
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Friday:06:10 to 19:35
Saturday:07:30 to 14:00
Sunday:
Customer help pointsYes
Customer services notes

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Luggage storageNo
Lost property

Southern

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

This is a Category B2 station: Level access to both platforms. Step-free access between platforms is via the street (length above 400m and steep gradient).

The Assistance Meeting point is by the Help Point on platform 1.

Ticket barriers and gatesNo
Accessible ticket machinesYes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Ramp for train accessYes

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. A Mobile Assistance team also covers this station.

You can arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
  • Texting us on 07970 511077

Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Hackbridge
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointYes

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park

Accessible spaces3
Accessible car park equipmentNo
Staff Help
Staff help available
Monday to Friday:06:10 to 19:35
Saturday:07:30 to 14:00
Customer Help Points and Meeting PointYes
Helpline

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

If you choose to travel unbooked (turn up and go), when this station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

You can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our Assisted Travel team on: 0800 138 1016
  • Texting us on: 0800 138 1018

We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

ToiletsYes
Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Hackbridge
Seating areaYes
1st Class LoungeNo
Station Car Park
OperatorAPCOA Parking UK
Car Parking Availability
Monday to Sunday:Open 24 hours
Spaces65
Accessible spaces3
Accessible car park equipmentNo
Car park CCTVNo
Parking chargesFree car parking available
Refreshment FacilitiesNo
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesNo
Public Wi-FiNo
Bicycle Storage
Spaces64

Located by the station entrance, close to Platform 1.

Cycles are left at owners risk. Abandoned cycles may be removed.

Type of StorageStands,
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Hackbridge Station

All you need to know about Hackbridge's links with other modes of transport, including local bus services, taxis, care hire & more

Please click the link for details regarding the rail replacement bus location.

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Live Departures and arrivals from Hackbridge Station

Want to check the latest departures and arrivals into Hackbridge station? Find live information for the next trains departing and arriving at the station below.

Arriving fromTrainArrival TimePlatformStatus
from London VictoriaSouthern07:062On time
from LutonThameslink07:102On time
from HorshamSouthern07:181On time
from Sutton (London)Thameslink07:221On time
from London VictoriaSouthern07:362On time
from EpsomSouthern07:381On time
from St AlbansThameslink07:402On time
from DorkingSouthern07:481On time
from Sutton (London)Thameslink07:521On time
from London VictoriaSouthern08:06-On time
Going toTrainDeparture TimePlatformStatus
to HorshamSouthern07:062On time
to Sutton (London)Thameslink07:102On time
to London VictoriaSouthern07:181On time
to St AlbansThameslink07:221On time
to DorkingSouthern07:362On time
to London VictoriaSouthern07:381On time
to Sutton (London)Thameslink07:402On time
to London VictoriaSouthern07:481On time
to St AlbansThameslink07:521On time
to HorshamSouthern08:06-On time