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Storm Éowyn: Expected disruption and ticket arrangements. Click here for more information.

About Hartlepool (HPL) Train Station

Station managed by: Northern

Hartlepool station
Station Approach
Hartlepool
County Durham
TS24 7ED

Hartlepool Station can be found on Station Approach in Hartlepool as shown on the map, and is operated by Northern.

Read on for more information about the facilities and help available at Hartlepool Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Hartlepool? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Hartlepool Station

Welcome to Hartlepool Train Station

Hartlepool Train Station is your gateway to discovering the picturesque beauty and vibrant culture of Hartlepool, a historic port town located in County Durham, England. Whether you're a resident planning your next journey or a visitor exploring the northeast, Hartlepool Train Station offers ease and accessibility, making it a great starting point for your travels. As part of the Northern Rail network, the station ensures you are well-connected with several popular destinations in the UK.

Station Facilities and Accessibility

Ensuring a seamless travel experience, Hartlepool Train Station is equipped with various amenities to cater to your needs. The ticket office operates from 07:00 to 13:30 on weekdays and Saturdays, and while there are no ticket office services on Sundays, ticket machines are available for collecting online purchases. The station proudly maintains facilities for accessibility, including step-free access throughout, accessible ticket machines, and induction loops for the hearing impaired. Although the station features restrooms and accessible toilets, it lacks baby changing facilities, which can be a downside for families traveling with young children.

If you’re in need of assistance, staff are available for help on weekdays and Saturdays during the morning hours. While there is no designated waiting room, you can find seating areas available for passenger comfort. For your safety and peace of mind, the station is equipped with CCTV, both in the station itself and at bicycle storage locations. Cyclists can make use of the 8-cycle storage stands, despite the limitation of being unsheltered.

Transport Connections

Hartlepool Train Station's connectivity doesn't stop with trains. It is well-linked to other modes of transport, ensuring you can continue your journey smoothly. Rail replacement services, if ever needed, conveniently pick up and drop off directly in front of the station. If you’re looking to explore the town, Hartlepool offers robust bus services that can be contacted via Busline at 0871 200 2233. For those preferring private transport, taxis are readily available. Though there is no bicycle hire available at the station, this option is widely accessible across town through local services.

Convenience extends beyond public transportation; although on-site retail is minimal, your culinary and basic needs can be tended to with the available refreshment facilities. Unfortunately, you won't find any ATMs or shopping options on site, so it's advisable to plan accordingly before your visit.

Destinations and Travel Inspiration

If you’re setting out from Hartlepool, there are a range of exciting destinations to consider. You can enjoy easy access to bustling city centers like Newcastle for a taste of urban excitement, or visit Middlesbrough to explore shopping and cultural experiences. For longer trips, consider heading south to London Kings Cross or even venture into Scotland with trains to Edinburgh. No matter your destination, your journey is bound to be filled with sights and adventures.

Wrapping Up Your Hartlepool Travels

Hartlepool Train Station might not be the largest or the busiest, but it stands out for its convenience and accessibility, accommodating the practical needs of all travelers. It serves as an important node in Northern England's rail network and a testament to Hartlepool’s welcoming nature. With comfortable transport connections and a multitude of destinations within reach, your travel experience here can be as simple or as adventurous as you desire. Don't forget that you can book your tickets online or take advantage of the smartcard options for a faster transit experience. Enjoy your travels from Hartlepool Train Station, where each journey tells a story, and we're delighted to be a part of yours.

Hartlepool Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:07:00 to 13:30
Saturday:07:00 to 13:30
Sunday:
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes
Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsNo
Information available from staff

If the station is not staffed please use our helpline 08002006060

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Friday:06:35 to 13:05
Saturday:07:25 to 13:55
Sunday:
Customer help pointsNo
Customer services notes

08002006060

Luggage storageNo
Lost property
Monday to Sunday:07:00 to 22:00

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available throughout the whole station.

  • Category A Station

There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gatesYes
Accessible ticket machinesYes
Induction loopYes
Ramp for train accessYes
Accessible ToiletsYes
Waiting roomsThere is no waiting room office at Hartlepool
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointYes

Step free access from car park to station entrance

Accessible spacesNone
Accessible car park equipmentTrue

None

Staff Help
Staff help available
Monday to Friday:06:35 to 13:05
Saturday:07:25 to 13:55
Customer Help Points and Meeting PointNo
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

ToiletsYes

These toilets are available during ticket office opening hours using a RADAR Key

Accessible ToiletsYes
Baby ChangingNo
Waiting roomsThere is no waiting room office at Hartlepool
Seating areaYes
1st Class LoungeNo
Station Car Park
OperatorLocal Council - 70 spaces
Car Parking Availability
Monday to Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours
Spaces0
Accessible spaces0
Accessible car park equipmentYes
Car park CCTVNo
Parking charges
Daily£0.00
Refreshment FacilitiesAvailable
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesYes
Public Wi-FiNo
Bicycle Storage
Spaces8

Platform 2

Type of StorageStands,
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire Information

Available

Not available at this station.

Transport Links to and from Hartlepool Station

All you need to know about Hartlepool's links with other modes of transport, including local bus services, taxis, care hire & more

Replacement transport will pick up/drop off at the station front.

Busline 0871 200 2233

Available

Not available at this station.

Live Departures and arrivals from Hartlepool Station

Want to check the latest departures and arrivals into Hartlepool station? Find live information for the next trains departing and arriving at the station below.

Arriving fromTrainArrival TimePlatformStatus
from BattersbyNorthern15:00216:12 This train has been delayed by severe weather
from SunderlandGrand Central15:53-Cancelled This train has been cancelled because of a fault with the signalling system
from NunthorpeNorthern16:012Delayed
from NewcastleNorthern16:28317:08 This train has been delayed by severe weather
from MiddlesbroughNorthern16:41-Cancelled This train has been cancelled because of forecasted severe weather
from NewcastleNorthern16:57-Cancelled This train has been cancelled because of forecasted severe weather
from NunthorpeNorthern17:012On time
from London Kings CrossGrand Central17:24-Cancelled This train has been cancelled because of a fault with the signalling system
from HexhamNorthern17:28-Cancelled This train has been cancelled because of severe weather
from WhitbyNorthern17:592On time
Going toTrainDeparture TimePlatformStatus
to NewcastleNorthern15:01216:13 This train has been delayed by severe weather
to London Kings CrossGrand Central15:54-Cancelled This train has been cancelled because of a fault with the signalling system
to NewcastleNorthern16:022Delayed
to BattersbyNorthern16:28317:09 This train has been delayed by severe weather
to NewcastleNorthern16:42-Cancelled This train has been cancelled because of forecasted severe weather
to MiddlesbroughNorthern17:00-Cancelled This train has been cancelled because of forecasted severe weather
to NewcastleNorthern17:022On time
to SunderlandGrand Central17:25-Cancelled This train has been cancelled because of a fault with the signalling system
to WhitbyNorthern17:28-Cancelled This train has been cancelled because of severe weather
to NewcastleNorthern18:002On time