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About Harwich International (HPQ) Train Station

Station managed by: Greater Anglia

Harwich International station
Parkeston Quay
Harwich
Essex
CO12 4SR

Harwich International Station can be found on Parkeston Quay in Harwich as shown on the map, and is operated by Greater Anglia.

Read on for more information about the facilities and help available at Harwich International Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about Harwich International Station

Welcome to Harwich International Train Station

Nestled in the quaint port town of Harwich, Essex, Harwich International Train Station is a key interchange point for adventurers exploring the UK and beyond. Its strategic location adjacent to the ferry terminal makes it an ideal starting point for those journeying to continental Europe via sea. But even if your travels aren't quite so far-reaching, this station is well-equipped to take you to some of the UK's most bustling and vibrant cities. Whether you're commuting for business or seeking leisure, exploring the facilities and surroundings of Harwich International can ensure a seamless start to your adventure.

Facilities and Amenities

Harwich International Station is designed to cater to a wide range of travelers, offering a spectrum of helpful facilities. While there's no traditional ticket office, the convenience of accessible ticket machines ensures that you can purchase or collect your tickets with ease. Comfort extends to passengers with reduced mobility too, with step-free access available across the platforms, aided by lifts, making navigation hassle-free.

Though there aren't any first-class lounges or waiting rooms, the station does provide seating areas for those waiting for their trains. For your refreshment needs, self-service vending machines dispensing both hot and cold drinks and snacks are stationed within the ferry terminal building. Be mindful though, this building closes between 09:00 and 17:00.

The station also understands the little things count on a journey; facilities include an ATM and even a passport photo booth. Plus, for cyclists, there are well-maintained cycle stands across platforms, ensuring you can securely store your bicycle. Public Wi-Fi is available, so you can stay connected while waiting for your train.

Onward Travel Options

You won’t be stranded when it comes to traveling beyond Harwich. If your journey takes a little detour, rail replacement services are at hand. They conveniently pick up and drop off at designated bus stops on East Dock Road, or for boat train services, directly from behind Platform 1. Ample car parking with 250 spaces, including 10 accessible spots, provides ease whether you're dropping off or making the station your starting point—parking is even free!

Popular Routes from Harwich International

Harwich International is your gateway to both local destinations and major English cities. Whether you're planning a day out or an extensive itinerary, the station offers connections to a variety of popular destinations. Experience the charm of Colchester or make your way to the capital with a train to London Liverpool Street. For those exploring closer to home, routes to Harwich Town and Ipswich are available, among a multitude of other options!

Enhanced Accessibility

Accessibility is a priority at Harwich International, reflecting a commitment to making travel inclusive. With both accessible ticket machines and seating areas, travelers with mobility challenges can expect a smoother experience. There are accessible toilets within the ferry terminal building, ensuring comfort during your visit.

Wrapping Up Your Journey

With a touch of coastal charm melded with practical travel solutions, Harwich International Station truly stands as a beacon for travelers seeking enjoyable and convenient rail journeys. Whether you're setting out for new horizons or simply exploring the beauty of Essex and beyond, the amenities and transport links here are set to make your trip both pleasant and memorable. So next time you're planning your travels, consider Harwich International as your gateway to adventure.

Harwich International Station details & facilities

Ticket Office
Ticket Office Opening hoursThere is no ticket office at Harwich International, but ticket machines are available to collect tickets from.
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes
Induction loopYes
Smartcards
Smartcards issued at this stationNo
Smartcard validatorsYes
Information available from staff

Yes - from help point

Yes - from information point

Customer information

DepartureScreens

Announcements

Staff help available
Customer help pointsYes
Customer services notes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Luggage storageNo
Lost property

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

This station has step free access to all platforms with lifts available.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

Ticket barriers and gatesNo
Accessible ticket machinesYes
Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Harwich International
Seating areaYes
Wheelchairs availableYes
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spaces10
Accessible car park equipmentTrue

None

Staff Help
Staff help available
Customer Help Points and Meeting PointYes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

ToiletsYes

An accessible toilet is available, although a radar key is not required to access this facility. The toilets are located in the ferry terminal building which is usually closed between 09:00 and 17:00, although an intercom remains available during these times.

Accessible ToiletsNo
Baby ChangingYes
Waiting roomsThere is no waiting room office at Harwich International
Seating areaYes
1st Class LoungeNo
Harwich Port Car Park
OperatorHarwich Port
Car Parking Availability
Monday to Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours
Spaces250
Accessible spaces10
Accessible car park equipmentYes
Car park CCTVNo
Parking chargesFree car parking available
Refreshment FacilitiesAvailable

Self-service vending machines providing hot and cold drinks and snacks are available inside the ferry terminal building which is usually closed between 09:00 and 17:00, although an intercom remains available during these times.

ATM MachineAvailable
ShopsAvailable

Passport Photo Booth

Currency ExchangeNo
Bicycle Storage
Spaces16

There are two cycle stands towards the end of the station building furthest from the ferry terminal on Platform 1. There are also six cycle stands located on Platform 2/3.

Type of StorageStands,
ShelteredYes
CCTVNo
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Harwich International Station

All you need to know about Harwich International's links with other modes of transport, including local bus services, taxis, care hire & more

Rail replacement bus services pick up and drop off at the bus stop on East Dock Road, near the sign for long / short stay car park. For boat train services, buses will pick up and drop off from behind Platform 1.

Live Departures and arrivals from Harwich International Station

Want to check the latest departures and arrivals into Harwich International station? Find live information for the next trains departing and arriving at the station below.