Harwich International station
Parkeston Quay
Harwich
Essex
CO12 4SR
Harwich International Station can be found on Parkeston Quay in Harwich as shown on the map, and is operated by Greater Anglia.
Read on for more information about the facilities and help available at Harwich International Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the quaint port town of Harwich, Essex, Harwich International Train Station is a key interchange point for adventurers exploring the UK and beyond. Its strategic location adjacent to the ferry terminal makes it an ideal starting point for those journeying to continental Europe via sea. But even if your travels aren't quite so far-reaching, this station is well-equipped to take you to some of the UK's most bustling and vibrant cities. Whether you're commuting for business or seeking leisure, exploring the facilities and surroundings of Harwich International can ensure a seamless start to your adventure.
Harwich International Station is designed to cater to a wide range of travelers, offering a spectrum of helpful facilities. While there's no traditional ticket office, the convenience of accessible ticket machines ensures that you can purchase or collect your tickets with ease. Comfort extends to passengers with reduced mobility too, with step-free access available across the platforms, aided by lifts, making navigation hassle-free.
Though there aren't any first-class lounges or waiting rooms, the station does provide seating areas for those waiting for their trains. For your refreshment needs, self-service vending machines dispensing both hot and cold drinks and snacks are stationed within the ferry terminal building. Be mindful though, this building closes between 09:00 and 17:00.
The station also understands the little things count on a journey; facilities include an ATM and even a passport photo booth. Plus, for cyclists, there are well-maintained cycle stands across platforms, ensuring you can securely store your bicycle. Public Wi-Fi is available, so you can stay connected while waiting for your train.
You won’t be stranded when it comes to traveling beyond Harwich. If your journey takes a little detour, rail replacement services are at hand. They conveniently pick up and drop off at designated bus stops on East Dock Road, or for boat train services, directly from behind Platform 1. Ample car parking with 250 spaces, including 10 accessible spots, provides ease whether you're dropping off or making the station your starting point—parking is even free!
Harwich International is your gateway to both local destinations and major English cities. Whether you're planning a day out or an extensive itinerary, the station offers connections to a variety of popular destinations. Experience the charm of Colchester or make your way to the capital with a train to London Liverpool Street. For those exploring closer to home, routes to Harwich Town and Ipswich are available, among a multitude of other options!
Accessibility is a priority at Harwich International, reflecting a commitment to making travel inclusive. With both accessible ticket machines and seating areas, travelers with mobility challenges can expect a smoother experience. There are accessible toilets within the ferry terminal building, ensuring comfort during your visit.
With a touch of coastal charm melded with practical travel solutions, Harwich International Station truly stands as a beacon for travelers seeking enjoyable and convenient rail journeys. Whether you're setting out for new horizons or simply exploring the beauty of Essex and beyond, the amenities and transport links here are set to make your trip both pleasant and memorable. So next time you're planning your travels, consider Harwich International as your gateway to adventure.
Ticket Office | |
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Ticket Office Opening hours | There is no ticket office at Harwich International, but ticket machines are available to collect tickets from. |
Ticket machines | Yes |
Collect tickets bought online | Yes Collect tickets at the ticket machine |
Accessible ticket machines | Yes |
Induction loop | Yes |
Smartcards | |
Smartcards issued at this station | No |
Smartcard validators | Yes |
Information available from staff | Yes - from help point Yes - from information point |
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Customer information | DepartureScreens Announcements |
Staff help available | |
Customer help points | Yes |
Customer services notes | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
Luggage storage | No |
Lost property | None |
CCTV at the station | Yes |
Station Accessibility | |
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Step-free access | Step free access is available in parts of this station. This station has step free access to all platforms with lifts available. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the platform. |
Ticket barriers and gates | No |
Accessible ticket machines | Yes |
Induction loop | Yes |
Ramp for train access | Yes |
Accessible Toilets | No |
Waiting rooms | There is no waiting room office at Harwich International |
Seating area | Yes |
Wheelchairs available | Yes |
Getting to and from the station | |
Accessible taxis here | No |
Impaired mobility set down/pick-up point | No |
Accessible spaces | 10 |
Accessible car park equipment | True None |
Staff Help | |
Staff help available | |
Customer Help Points and Meeting Point | Yes |
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Toilets | Yes An accessible toilet is available, although a radar key is not required to access this facility. The toilets are located in the ferry terminal building which is usually closed between 09:00 and 17:00, although an intercom remains available during these times. |
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Accessible Toilets | No |
Baby Changing | Yes |
Waiting rooms | There is no waiting room office at Harwich International |
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Seating area | Yes |
1st Class Lounge | No |
Harwich Port Car Park | |||||||
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Operator | Harwich Port | ||||||
Car Parking Availability |
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Spaces | 250 | ||||||
Accessible spaces | 10 | ||||||
Accessible car park equipment | Yes | ||||||
Car park CCTV | No | ||||||
Parking charges | Free car parking available |
Refreshment Facilities | Available Self-service vending machines providing hot and cold drinks and snacks are available inside the ferry terminal building which is usually closed between 09:00 and 17:00, although an intercom remains available during these times. |
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ATM Machine | Available |
Shops | Available Passport Photo Booth |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | Available |
Bicycle Storage | |
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Spaces | 16 There are two cycle stands towards the end of the station building furthest from the ferry terminal on Platform 1. There are also six cycle stands located on Platform 2/3. |
Type of Storage | Stands, |
Sheltered | Yes |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Rail replacement bus services pick up and drop off at the bus stop on East Dock Road, near the sign for long / short stay car park. For boat train services, buses will pick up and drop off from behind Platform 1. |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from London Liverpool Street | Greater Anglia | 18:12 | 2 | On time |
from Harwich Town | Greater Anglia | 18:31 | 2 | On time |
from Manningtree | Greater Anglia | 18:53 | 2 | On time |
from Harwich Town | Greater Anglia | 19:15 | 2 | On time |
from Manningtree | Greater Anglia | 19:23 | 2 | On time |
from Harwich Town | Greater Anglia | 19:50 | 2 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Harwich Town | Greater Anglia | 18:12 | 2 | On time |
to Manningtree | Greater Anglia | 18:31 | 2 | On time |
to Harwich Town | Greater Anglia | 18:53 | 2 | On time |
to Manningtree | Greater Anglia | 19:15 | 2 | On time |
to Harwich Town | Greater Anglia | 19:23 | 2 | On time |
to Manningtree | Greater Anglia | 19:50 | 2 | On time |