This websites requires JavaScript to work. It looks like your browser doesn't support JavaScript, or has it turned off. Please try again with JavaScript support.

About Hayes & Harlington (HAY) Train Station

Station managed by: Elizabeth line

Hayes & Harlington station
Station Road
Hayes
Greater London
UB3 4BX

Hayes & Harlington Station can be found on Station Road in Hayes as shown on the map, and is operated by Elizabeth line.

Read on for more information about the facilities and help available at Hayes & Harlington Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Hayes & Harlington? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Hayes & Harlington Station

Discovering Hayes & Harlington Train Station

Hayes & Harlington train station is an essential hub nestled in the bustling heart of West London. It provides a seamless gateway for those looking to explore the vibrant city or commute efficiently to and from work. With its modern facilities and strategic location, it caters to the daily needs of travelers while promising a smooth and convenient travel experience. Whether you're a regular commuter or planning a one-off journey, this station is well-equipped to meet your travel demands.

Facilities and Amenities

At Hayes & Harlington station, purchasing and collecting tickets is straightforward with a ticket office that opens early from 06:10 and closes at 19:10 on weekdays and Saturdays, and until 21:30 on Sundays. For added convenience, ticket machines are installed and accessible to all users, ensuring a quick process for collecting online purchases. Assistive facilities such as induction loops are provided for those who need them.

Accessibility is a priority here, with step-free access across the station. Travelers will find staff ramp assistance readily available, accessible seating, and wheelchairs at hand from the first to the last train. Waiting areas are designed to be comfortable, with a heated room on Platform 3 to keep you warm as you wait for your ride.

While the station doesn't currently offer refreshment facilities, shops, or ATMs, the transparent approach to customer service helps. Information about departures is displayed on screens and announced periodically. Moreover, there's a comprehensive customer service center ready to assist with lost property or other inquiries.

Getting Around Hayes & Harlington

Despite the lack of dedicated parking facilities, Hayes & Harlington's connectivity makes up for it. Buses are easily accessible right outside the station, providing convenient links to the surrounding area. Additionally, the Elizabeth Line service opens up easy access to Heathrow Airport, a boon for travelers aiming to catch a flight.

Exploring Popular Destinations

Hayes & Harlington serves as a launchpad to some of the most popular destinations in and around London. Head over to Bond Street for some high-end shopping, or visit Ealing Broadway for a mix of retail and eateries. For those needing to travel to central London, destinations like London Paddington and Tottenham Court Road are conveniently connected.

Bond with the peak of London’s infrastructure by taking a trip from Hayes & Harlington to beautiful Canary Wharf or make an international connection via the line straight to Heathrow Terminals 2 and 3. The options are numerous and the routes well laid out, making Hayes & Harlington a strategic travel nexus.

Conclusion

Hayes & Harlington train station is more than just a stop along the line; it's a gateway to a multitude of destinations, whether for business, pleasure, or a bit of both. With convenient facilities, steady transport links, and key access to popular locales, it forms an essential part of the transport fabric of London. Whether you’re darting to a meeting in Whitechapel or heading home to West Drayton, Hayes & Harlington keeps you moving with ease and efficiency.

Don't forget to purchase your tickets online for a fuss-free trip and collect them effortlessly from the station’s ticket machines to be on your way, seamlessly unlocking your UK rail journey.

Hayes & Harlington Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:10 to 19:10
Saturday:06:10 to 19:10
Sunday:06:30 to 21:30
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes
Induction loopYes
Smartcards
Smartcards issued at this stationNo
Smartcard validatorsNo
Information available from staff

Yes - from help point

Yes - from ticket office

Customer information

DepartureScreens

Announcements

Staff help available
Customer help pointsYes
Customer services notes

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details)

Luggage storageNo
Lost property

TfL Lost property

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available throughout the whole station.

  • Accessibility Category A. This station has step free access to all platforms
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 3,4 and 5.
  • Wheelchairs available from first to last train.
Ticket barriers and gatesYes
Accessible ticket machinesYes
Induction loopYes
Ramp for train accessYes
Accessible ToiletsYes
Waiting rooms
  • An accessible, heated waiting room with automatic door opening is located on Platform 3. 
  • The waiting room is open from first to last train.
Seating areaYes

Platform 3- A waiting room is available, Multiple uncovered seats available on across platform.

Platform 4- Waiting Shelters located on across platform, Multiple uncovered seats available on across platform.

Wheelchairs availableYes
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spacesNone
Accessible car park equipmentNo
Staff Help
Staff help available
Customer Help Points and Meeting PointYes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail .

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

ToiletsYes
  • Toilets are located on platform 4&5
Accessible ToiletsYes
Baby ChangingNo
Waiting rooms
  • An accessible, heated waiting room with automatic door opening is located on Platform 3. 
  • The waiting room is open from first to last train.
Seating areaYes

Platform 3- A waiting room is available, Multiple uncovered seats available on across platform.

Platform 4- Waiting Shelters located on across platform, Multiple uncovered seats available on across platform.

1st Class LoungeNo
None
OperatorSaba Parking Services UK Ltd
Car Parking Availability
Spaces121
Accessible spaces0
Accessible car park equipmentNo
Car park CCTVNo
Parking chargesFree car parking available
Refreshment FacilitiesNo
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesNo
Public Wi-FiNo
Bicycle Storage
Spaces0
Type of Storage
ShelteredNo
CCTVNo
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Hayes & Harlington Station

All you need to know about Hayes & Harlington's links with other modes of transport, including local bus services, taxis, care hire & more

Bus stop E and L outside station entrance (both directions)

Transport for London Buses operate from outside the station.

Information to plan your onward journey is available below.

Elizabeth Line service to London Heathrow.

Alternatively, you can take 350 bus from Bus Stop L to Heathrow.

Live Departures and arrivals from Hayes & Harlington Station

Want to check the latest departures and arrivals into Hayes & Harlington station? Find live information for the next trains departing and arriving at the station below.