Hayes & Harlington station
Station Road
Hayes
Greater London
UB3 4BX
Hayes & Harlington Station can be found on Station Road in Hayes as shown on the map, and is operated by Elizabeth line.
Read on for more information about the facilities and help available at Hayes & Harlington Rail Station, connections for onwards travel, and live arrivals and departures information.
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Hayes & Harlington train station is an essential hub nestled in the bustling heart of West London. It provides a seamless gateway for those looking to explore the vibrant city or commute efficiently to and from work. With its modern facilities and strategic location, it caters to the daily needs of travelers while promising a smooth and convenient travel experience. Whether you're a regular commuter or planning a one-off journey, this station is well-equipped to meet your travel demands.
At Hayes & Harlington station, purchasing and collecting tickets is straightforward with a ticket office that opens early from 06:10 and closes at 19:10 on weekdays and Saturdays, and until 21:30 on Sundays. For added convenience, ticket machines are installed and accessible to all users, ensuring a quick process for collecting online purchases. Assistive facilities such as induction loops are provided for those who need them.
Accessibility is a priority here, with step-free access across the station. Travelers will find staff ramp assistance readily available, accessible seating, and wheelchairs at hand from the first to the last train. Waiting areas are designed to be comfortable, with a heated room on Platform 3 to keep you warm as you wait for your ride.
While the station doesn't currently offer refreshment facilities, shops, or ATMs, the transparent approach to customer service helps. Information about departures is displayed on screens and announced periodically. Moreover, there's a comprehensive customer service center ready to assist with lost property or other inquiries.
Despite the lack of dedicated parking facilities, Hayes & Harlington's connectivity makes up for it. Buses are easily accessible right outside the station, providing convenient links to the surrounding area. Additionally, the Elizabeth Line service opens up easy access to Heathrow Airport, a boon for travelers aiming to catch a flight.
Hayes & Harlington serves as a launchpad to some of the most popular destinations in and around London. Head over to Bond Street for some high-end shopping, or visit Ealing Broadway for a mix of retail and eateries. For those needing to travel to central London, destinations like London Paddington and Tottenham Court Road are conveniently connected.
Bond with the peak of London’s infrastructure by taking a trip from Hayes & Harlington to beautiful Canary Wharf or make an international connection via the line straight to Heathrow Terminals 2 and 3. The options are numerous and the routes well laid out, making Hayes & Harlington a strategic travel nexus.
Hayes & Harlington train station is more than just a stop along the line; it's a gateway to a multitude of destinations, whether for business, pleasure, or a bit of both. With convenient facilities, steady transport links, and key access to popular locales, it forms an essential part of the transport fabric of London. Whether you’re darting to a meeting in Whitechapel or heading home to West Drayton, Hayes & Harlington keeps you moving with ease and efficiency.
Don't forget to purchase your tickets online for a fuss-free trip and collect them effortlessly from the station’s ticket machines to be on your way, seamlessly unlocking your UK rail journey.
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | No | ||||||
| Smartcard validators | No | ||||||
| Information available from staff | Yes - from help point Yes - from ticket office |
|---|---|
| Customer information | DepartureScreens Announcements |
| Staff help available | |
| Customer help points | Yes |
| Customer services notes | Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details) |
| Luggage storage | No |
| Lost property | |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station.
|
| Ticket barriers and gates | Yes |
| Accessible ticket machines | Yes |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible Toilets | Yes |
| Waiting rooms |
|
| Seating area | Yes Platform 3- A waiting room is available, Multiple uncovered seats available on across platform. Platform 4- Waiting Shelters located on across platform, Multiple uncovered seats available on across platform. |
| Wheelchairs available | Yes |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | No |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | |
| Customer Help Points and Meeting Point | Yes |
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail . We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
| Toilets | Yes
|
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | No |
| Waiting rooms |
|
|---|---|
| Seating area | Yes Platform 3- A waiting room is available, Multiple uncovered seats available on across platform. Platform 4- Waiting Shelters located on across platform, Multiple uncovered seats available on across platform. |
| 1st Class Lounge | No |
| None | |
|---|---|
| Operator | Saba Parking Services UK Ltd |
| Car Parking Availability | |
| Spaces | 121 |
| Accessible spaces | 0 |
| Accessible car park equipment | No |
| Car park CCTV | No |
| Parking charges | Free car parking available |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 0 |
| Type of Storage | |
| Sheltered | No |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
| Bus stop E and L outside station entrance (both directions) |
| Transport for London Buses operate from outside the station. Information to plan your onward journey is available below. |
| Elizabeth Line service to London Heathrow. Alternatively, you can take 350 bus from Bus Stop L to Heathrow. |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Abbey Wood | Elizabeth Line | 16:19 | 3 | On time |
| from Maidenhead | Elizabeth Line | 16:21 | 4 | On time |
| from Shenfield | Elizabeth Line | 16:22 | 3 | On time |
| from Heathrow Airport T4 | Elizabeth Line | 16:26 | 4 | On time |
| from Abbey Wood | Elizabeth Line | 16:29 | 3 | On time |
| from Heathrow Airport T5 | Elizabeth Line | 16:31 | 4 | On time |
| from Abbey Wood | Elizabeth Line | 16:34 | 3 | On time |
| from Reading | Elizabeth Line | 16:36 | 4 | On time |
| from Heathrow Airport T4 | Elizabeth Line | 16:41 | 4 | On time |
| from Abbey Wood | Elizabeth Line | 16:44 | 3 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Reading | Elizabeth Line | 16:20 | 3 | On time |
| to Abbey Wood | Elizabeth Line | 16:22 | 4 | On time |
| to Heathrow Airport T5 | Elizabeth Line | 16:23 | 3 | On time |
| to Abbey Wood | Elizabeth Line | 16:27 | 4 | On time |
| to Heathrow Airport T4 | Elizabeth Line | 16:29 | 3 | On time |
| to Shenfield | Elizabeth Line | 16:32 | 4 | On time |
| to Reading | Elizabeth Line | 16:35 | 3 | On time |
| to Abbey Wood | Elizabeth Line | 16:36 | 4 | On time |
| to Abbey Wood | Elizabeth Line | 16:42 | 4 | On time |
| to Heathrow Airport T4 | Elizabeth Line | 16:44 | 3 | On time |