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About Heath High Level (HHL) Train Station

Station managed by: Transport for Wales

Heath High Level station
Heath Halt Road
Heath
Cardiff
CF23 5QT

Heath High Level Station can be found on Heath Halt Road in Heath as shown on the map, and is operated by Transport for Wales.

Read on for more information about the facilities and help available at Heath High Level Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about Heath High Level Station

Welcome to Heath High Level Train Station

Nestled in the bustling city of Cardiff, Heath High Level train station may not be the largest hub in the UK rail network, but it links passengers to vibrant regions across Wales and beyond. Whether you're a commuter, a student, or an explorer ready for an adventure, Heath High Level offers various connections to vital destinations. However, it's important to know what awaits you at this station in terms of facilities and travel options.

Facilities and Amenities at Heath High Level

Heath High Level lacks a ticket office but compensates with ticket machines for collecting online purchases. Accessibility is a priority, although the station isn’t entirely wheelchair-friendly, with step-free access only partially available. Ticket machines accommodate major debit and credit cards, ensuring convenience for travellers. Despite the absence of a waiting room, you'll find seating areas to make your wait a little more comfortable.

On-site amenities are sparse, with no refreshments, ATMs, or public Wi-Fi available. The station does provide CCTV security and customer help points, enhancing safety for all passengers. For further queries or assistance, staff are accessible through help points, or you can reach out via the Transport for Wales website.

Onward Travel Options

Travel doesn't stop at the tracks at Heath High Level. When trains aren't an option, a rail replacement service is available at the station entrance—ideal for those last-minute travel plan changes. While there's no bicycle storage at the station, you can take advantage of the bicycle hire services provided by Next/Ovo bike nearby, perfect for a leisurely ride around Cardiff.

Popular Destinations from Heath High Level

Your rail journey could take you to a range of intriguing destinations, whether for work or leisure. Frequent services head to Cardiff Queen Street and Cardiff Central, offering easy access to the heart of the city. Looking to explore further? Consider a train to Penarth for a coastal escape or venture to Caerphilly, known for its historic castle. For those with wanderlust, routes extend to bustling hubs like Bristol Temple Meads and even London Paddington. Perhaps Barry Island or Barry could be your next stops, both easily reachable from Heath High Level.

Discover Cardiff and Beyond

Cardiff, with its cultural richness and unique attractions, is a city that promises memories whether you're visiting for a day or planning to stay longer. Make the most of the efficient rail services from Heath High Level to explore the beautiful Welsh valleys or even cross borders to England's prominent cities. With its strategic connections, this station is your gateway to myriad adventures and possibilities across Wales and the UK.

Conclusion

When considering a journey that involves Heath High Level, it's useful to understand the station's facilities and connections. Despite its minimalist approach to amenities, it fosters convenience and accessibility where it matters. Offering escape routes in every direction, Heath High Level could very well be your starting point to explore the heart of Wales and beyond. So why wait? The next chapter of your adventure could start here!

Heath High Level Station details & facilities

Ticket Office
Ticket Office Opening hoursThere is no ticket office at Heath High Level, but ticket machines are available to collect tickets from.
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Induction loopYes
Smartcards
Smartcards issued at this stationNo
Smartcard validatorsYes
Information available from staff

Yes - from help point

Customer information

DepartureScreens

ArrivalScreens

Staff help available
Customer help pointsYes
Customer services notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage storageNo
Lost property

Transport for Wales

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

Category B2.

The station is not suitable for wheelchair or powered mobility scooter users.

Platform 1 (to Rhymney) has a long, steep access ramp.

Platform 2 (to Cardiff) is only accessible via 41 steps. 

Customers travelling from the Rhymney Valley are advised to alight at Cardiff Queen Street and return to Heath Low Level.

Ticket barriers and gatesNo
Accessible ticket machinesYes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Heath High Level
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spacesNone
Accessible car park equipmentNo
Staff Help
Staff help available
Customer Help Points and Meeting PointYes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

ToiletsNo
Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Heath High Level
Seating areaYes
1st Class LoungeNo
Refreshment FacilitiesNo
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesNo
Public Wi-FiNo
Bicycle Storage
Spaces0
Type of Storage
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire Information

Available

Cycle hire is provided by Next/Ovo bike with their docking station located in Lake Road nextbike – origin bike sharing

Transport Links to and from Heath High Level Station

All you need to know about Heath High Level's links with other modes of transport, including local bus services, taxis, care hire & more

The rail replacement bus stop is at the station entrance.

Available

Cycle hire is provided by Next/Ovo bike with their docking station located in Lake Road nextbike – origin bike sharing

Live Departures and arrivals from Heath High Level Station

Want to check the latest departures and arrivals into Heath High Level station? Find live information for the next trains departing and arriving at the station below.