Heathrow Airport Terminal 5 station
Terminal 5
Heathrow Airport
Greater London
TW6 2GA
Heathrow Terminal 5 (Rail Station Only) Station can be found on Terminal 5 in Heathrow Airport as shown on the map, and is operated by Heathrow Express.
Read on for more information about the facilities and help available at Heathrow Terminal 5 (Rail Station Only) Rail Station, connections for onwards travel, and live arrivals and departures information.
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Travelling in and out of London can be an exhilarating experience, and if you're passing through Heathrow Terminal 5, you'll find yourself at one of the world's busiest and most efficient transport hubs. This standalone rail station is your portal to many UK destinations and offers a range of services that cater to every traveller's needs. Whether you're arriving in the capital for the first time or heading off on another adventure, Heathrow Terminal 5 will help you on your way with ease and efficiency.
At the heart of this station are the ticket buying and collection facilities, which are open daily from 5:00 AM until 11:59 PM. Convenient ticket machines are available, as well as accessible options and an induction loop for those with hearing impairments. While the smartcard technology isn't part of the system yet, collecting online purchased tickets couldn't be simpler.
Help and support are readily available with staff assistance offered all week from 5:00 AM to midnight, and customer help points are strategically placed to assist passengers. The station also provides comprehensive accessibility options such as step-free access throughout, wheelchair usability on platforms, and accessible toilets.
Navigating onward from Heathrow Terminal 5 is seamlessly integrated with local transport. The station has connections with the London Underground's Piccadilly Line, providing a direct line to central London. Furthermore, ample taxi ranks are available at the airport terminals for easy onward travel.
For those thinking of driving, car hire services are conveniently situated within the terminal itself. Additionally, printable information to support your onward journey via bus can be accessed online. Heathrow's fantastic connectivity means you can travel with ease, without stress or confusion.
When it comes to popular travel routes, the options are plentiful. Hop on a train from Heathrow Terminal 5 to reach bustling city stops such as London Paddington, Tottenham Court Road, and even make your way to Liverpool Street. If your journey is taking you further along the Elizabeth Line, you can reach destinations such as Canary Wharf or perhaps plan a visit to Stratford. No matter your destination, starting from Heathrow ensures a smooth and comprehensive travel experience.
Heathrow Terminal 5 (Rail Station Only) represents modern travel at its finest. Bolstered by its comprehensive facilities, ease of accessibility, and robust connections to the heart of London and beyond, it serves as a lynchpin for both domestic and international journeys. By recognising the needs and conveniences required by all travellers, this station stands as a prime example of the efficient and welcoming nature of the UK's railway network. Keeping your journey seamless and sophisticated, all that's left is to purchase your ticket and get ready for the adventures ahead!
| Ticket Office | |||
|---|---|---|---|
| Ticket Office Opening hours |
| ||
| Ticket machines | Yes | ||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||
| Accessible ticket machines | Yes | ||
| Induction loop | Yes | ||
| Smartcards | |||
| Smartcards issued at this station | No | ||
| Smartcard validators | No | ||
| Information available from staff | Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | No | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | None | ||||||
| Luggage storage | Yes | ||||||
| Lost property | None | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||||||
|---|---|---|---|---|---|---|---|
| Step-free access | Step free access is available throughout the whole station. Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains. | ||||||
| Ticket barriers and gates | No | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Ramp for train access | Yes | ||||||
| Accessible Toilets | Yes There is an accessible toilet at this station. | ||||||
| Waiting rooms | |||||||
| Seating area | No | ||||||
| Wheelchairs available | Yes | ||||||
| Getting to and from the station | |||||||
| Accessible taxis here | No | ||||||
| Impaired mobility set down/pick-up point | No | ||||||
| Accessible spaces | None | ||||||
| Accessible car park equipment | No | ||||||
| Staff Help | |||||||
| Staff help available |
| ||||||
| Customer Help Points and Meeting Point | Yes | ||||||
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. | ||||||
| Toilets | Yes There are both Male and Female toilets at this station |
|---|---|
| Accessible Toilets | Yes There is an accessible toilet at this station. |
| Baby Changing | No |
| Waiting rooms | |
|---|---|
| Seating area | No |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 0 |
| Type of Storage | |
| Sheltered | No |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from London Paddington | Heathrow Express | 08:17 | 3 | On time |
| from London Paddington | Heathrow Express | 08:31 | 3 | On time |
| from Shenfield | Elizabeth Line | 08:35 | 4 | On time |
| from London Paddington | Heathrow Express | 08:46 | 3 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to London Paddington | Heathrow Express | 08:12 | 3 | On time |
| to Shenfield | Elizabeth Line | 08:20 | 4 | On time |
| to London Paddington | Heathrow Express | 08:27 | 3 | On time |
| to London Paddington | Heathrow Express | 08:42 | 3 | On time |
| to Shenfield | Elizabeth Line | 08:50 | 4 | On time |
| to London Paddington | Heathrow Express | 08:57 | 3 | On time |