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About Hedge End (HDE) Train Station

Station managed by: South Western Railway

Hedge End station
Stroudley Way
Hedge End
Hampshire
SO30 2RZ

Hedge End Station can be found on Stroudley Way in Hedge End as shown on the map, and is operated by South Western Railway.

Read on for more information about the facilities and help available at Hedge End Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Hedge End? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Hedge End Station

Welcome to Hedge End Train Station

Let's journey into the delightful details of Hedge End Train Station, a quaint yet bustling hub located in the heart of England. Whether you're a daily commuter or an occasional traveler, this station provides several conveniences and services tailored to meet your travel needs. With a cozy atmosphere and essential amenities, Hedge End is a station worth getting familiar with.

Station Facilities and Amenities

Hedge End station's ticket office is open Monday to Friday from 06:15 to 12:30 and Saturday from 08:00 to 12:00, while on Sundays it remains closed. Ticket machines are readily available for your convenience, and they are equipped to process Disabled Persons Railcard discounts. If you've bought your tickets online, collecting them at the station is a breeze with handy ticket machines.

On the technology front, you’ll find public Wi-Fi hotspots to keep you connected, alongside payphones should you need them. While the station doesn't offer refreshment facilities or shops, the main waiting room is heated, providing a warm shelter during operational hours which are the same as the ticket office timings. The seating arrangements here are designed following the code of practice to ensure comfort for all passengers.

Accessibility and Support

Accessibility at Hedge End is moderately accommodating, offering step-free access to platform one. However, access to platform two involves a 52-step footbridge. Travelers requiring step-free access from London can take alternative routes to nearby Fareham. Assisting passengers is a priority—while no staff help is available on-site, assistance can be provided by the guard on board. This service is flexible for those who might not have booked in advance.

Transport Links and Onward Travel Options

Getting to and from Hedge End station is seamless thanks to various transport links. The station edge is set up to accommodate rail replacement services, with the forecourt located off Stroudley Way. Additionally, bus services are available for those continuing their journey by road. For a detailed route map and more transport information, you can look into the printable resources available online.

Popular Travel Routes from Hedge End

Hedge End station connects travelers to some of the UK's most vibrant locations. If you're looking to explore further, direct trains are available to places like London Waterloo, Southampton Central, and Portsmouth and Southsea. For those heading towards the coast, journeys to Brighton are popular. Other noteworthy destinations include Reading and Bournemouth.

Your Travel Companion

When planning your journey from Hedge End, consider the array of available travel options and amenities that cater to various needs and preferences. Whether you're booking a casual day trip or an important commute, Hedge End provides the facilities and connections to ensure a smooth and pleasant travel experience. Happy travels!

Hedge End Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:15 to 12:30
Saturday:08:00 to 12:00
Sunday:
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loopYes
Smartcards
Smartcards issued at this stationNo
Smartcard validatorsYes
Information available from staff

Yes - from ticket office

Yes - from help point

Customer information

DepartureScreens

Staff help availableThere is no staff help available at Hedge End
Customer help pointsYes
Customer services notes

Please contact our Customer Service Centre on 0345 6000 650

Luggage storageNo
Lost property
Monday to Friday:07:30 to 19:00

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

Step-free category B Station - There is level access to platform one but access to platform two is via a 52 step footbridge.

For step-free access from London please travel to nearby Fareham. 

Ticket barriers and gatesNo
Accessible ticket machinesYes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting rooms
Monday to Friday:06:30 to 13:00
Saturday:06:30 to 13:00

Heated waiting room in main station building. Seating is compliant with code of practice.

Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spaces4
Accessible car park equipmentNo
Staff Help
Staff help availableThere is no staff help available at Hedge End
Customer Help Points and Meeting PointYes
Helpline

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

ToiletsNo
Accessible ToiletsNo
Baby ChangingNo
Waiting rooms
Monday to Friday:06:30 to 13:00
Saturday:06:30 to 13:00

Heated waiting room in main station building. Seating is compliant with code of practice.

Seating areaYes
1st Class LoungeNo
Council Managed Car Park
OperatorLocal Council (Eastleigh)
Car Parking Availability
Monday to Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours
Spaces96
Accessible spaces4
Accessible car park equipmentNo
Car park CCTVNo
Parking chargesFree car parking available
Refreshment FacilitiesNo
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesYes
Public Wi-FiAvailable

Find WiFi Hotspots around Hedge End station

Bicycle Storage
Spaces54

5 cycle lockers and 26 cycle stand parking spaces

Type of StorageRacks,
ShelteredYes
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Hedge End Station

All you need to know about Hedge End's links with other modes of transport, including local bus services, taxis, care hire & more

Station forecourt off Stroudley Way

Information to plan your onward journey is available in a printable format here

Live Departures and arrivals from Hedge End Station

Want to check the latest departures and arrivals into Hedge End station? Find live information for the next trains departing and arriving at the station below.