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About Helsby (HSB) Train Station

Station managed by: Transport for Wales

Helsby station
Station Road
Helsby
Cheshire
WA6 0AE

Helsby Station can be found on Station Road in Helsby as shown on the map, and is operated by Transport for Wales.

Read on for more information about the facilities and help available at Helsby Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about Helsby Station

Exploring Helsby Train Station

Nestled within the picturesque village of Helsby in Cheshire, Helsby Train Station serves as a vital link for locals and visitors alike. Offering a glimpse into the surrounding regions' rich history and scenic beauty, the station is an ideal starting point for numerous adventures. While its amenities might be modest compared to major city stations, Helsby presents a quaintness and charm all its own. Inns, rolling hills, and historic cathedrals can easily be part of your itinerary when starting your journey at Helsby.

Station Details and Facilities

Helsby Train Station, though lacking some of the advanced facilities of larger stations, handles the essentials with efficiency. It does not feature a traditional ticket office but provides ticket machines that are user-friendly with touchscreen controls and accept major debit and credit cards. These can be found on the Chester-bound platform, making it convenient for passengers to collect pre-purchased tickets online. For those who need auditory assistance, induction loops are available at the station.

If you have any questions during your visit or need help, there are customer help points available where staff can assist you, though luggage storage options are currently unavailable. Safety is considered here, as CCTV is operational at the station. Accessibility might present a bit of a challenge due to certain platforms only being accessible via the footbridge, but step-free access is available from the car park to some parts of the station. Car parking is managed by Transport for Wales, with 20 spaces available free of charge, though there are no designated accessible spaces.

Transport Links from Helsby Station

Getting to and from Helsby Train Station is relatively straightforward. While there are no taxi ranks or car hire services directly at the station, the nearest bus stops are conveniently located on the main road. A rail replacement service is also accessible at a nearby bus stop on Chester Road, just a stone's throw from the Junoon restaurant.

For those interested in cycling, the station offers bicycle parking stands on both Platforms 1 and 2, though there are no facilities for bike hire. This makes it easier for visitors to explore the idyllic suburbs of Helsby on two wheels, though having your own bike would be necessary.

Popular Routes from Helsby

If you're planning to explore further afield, Helsby Train Station offers a range of popular destinations. Consider taking a trip to Chester, renowned for its Roman walls and historic architecture, or venture towards the vibrant cityscape of Liverpool Lime Street. Train journeys from Helsby also connect passengers to the bustling Manchester Piccadilly and Manchester Victoria, cultural hubs that offer an intriguing mix of history and modernity.

Those with wanderlust might find the route to London Euston via Helsby appealing, perfect for a swift weekend getaway. Trains are also available for Frodsham, and services towards Warrington Bank Quay and Runcorn East mean regional travel is straightforward and efficient. With numerous connections to places like Llandudno, Leeds, and Shrewsbury, Helsby serves as a quaint yet pivotal station for your travel needs.

Final Thoughts

Helsby Train Station might not feature all the comprehensive amenities of a metropolitan hub, yet it acts as an efficient gateway for both local commuters and explorers. Its strategic location in Cheshire opens pathways to scenic retreats, historic sites, and vibrant cities. With the assortment of travel options it provides, Helsby is more than a stop along the way; it's your starting point for discoveries. Whether you're organizing a day trip or an extended journey, Helsby is poised to be your launching pad to an array of experiences.

For tickets and travel times from Helsby, visit the respective links provided to plan your seamless journey across the UK.

Helsby Station details & facilities

Ticket Office
Ticket Office Opening hoursThere is no ticket office at Helsby, but ticket machines are available to collect tickets from.
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.

 Ticket machine is on Chester-bound platform.

Induction loopYes
Smartcards
Smartcards issued at this stationNo
Smartcard validatorsNo
Information available from staff

Yes - from help point

Customer information

DepartureScreens

ArrivalScreens

Announcements

Staff help available
Customer help pointsYes
Customer services notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage storageNo
Lost property

Transport for Wales

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

Category B3.

Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.

Ticket barriers and gatesNo
Accessible ticket machinesYes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.

 Ticket machine is on Chester-bound platform.

Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Helsby
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spacesNone
Accessible car park equipmentTrue

None

Staff Help
Staff help available
Customer Help Points and Meeting PointYes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

ToiletsNo
Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Helsby
Seating areaYes
1st Class LoungeNo
Station Car Park
OperatorTransport for Wales
Car Parking Availability
Monday to Sunday:Open 24 hours
Spaces20
Accessible spaces0
Accessible car park equipmentYes
Car park CCTVNo
Parking charges
FreeTrue
Refreshment FacilitiesNo
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesNo
Public Wi-FiNo
Bicycle Storage
Spaces10

Cycle parking is in two locations at Helsby station.

3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2

Type of StorageStands,
ShelteredYes
CCTVNo
Bicycle Hire
Cycle Hire Information

Available

There are no cycle hire facilities at this station.

Transport Links to and from Helsby Station

All you need to know about Helsby's links with other modes of transport, including local bus services, taxis, care hire & more

The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.

The nearest bus stops are located on the main road.

Available

There are no cycle hire facilities at this station.

Live Departures and arrivals from Helsby Station

Want to check the latest departures and arrivals into Helsby station? Find live information for the next trains departing and arriving at the station below.