Hemel Hempstead station
London Road
Hemel Hempstead
Hertfordshire
HP3 9BQ
Hemel Hempstead Station can be found on London Road in Hemel Hempstead as shown on the map, and is operated by London Northwestern Railway.
Read on for more information about the facilities and help available at Hemel Hempstead Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the heart of the charming Hertfordshire town of Hemel Hempstead, this bustling train station offers more than just a gateway to the vibrant veins of the UK's rail network. Whether you're a daily commuter traveling to work or a leisure traveler ready to explore new destinations, Hemel Hempstead station provides a well-connected base that is bound to meet your travel needs. With a host of facilities designed for convenience and comfort, your journey is made seamless right from the start.
At Hemel Hempstead station, the convenience starts even before you board your train. The ticket office is open from early morning until night, with hours from 06:00 to 20:00 on weekdays and a little later on weekends. Those rushing against time can opt to collect their online tickets from the easily accessible machines available. If you require assistance, knowledgeable staff is on-hand at various help points during these hours to ensure a smooth travel experience.
For modern-day travelers, step-free access and various accessible amenities, such as accessible toilets and induction loops, ensure everyone's needs are met. Although the station lacks waiting rooms, comfort is prioritized with ample seating areas. The station also boasts essential amenities such as ATM machines, refreshment facilities, and shops to grab a quick snack or essentials for your journey.
Smooth onward travel is central to the station's design. Rail replacement services can be conveniently accessed from the bus stops outside the station. Various local bus services facilitate your onward journey within the town or to surrounding areas, enhancing the overall connectivity you experience here.
Taxis can be arranged using the taxi free phones available, making travel into the heart of Hemel Hempstead or onward to destinations in the area straightforward and trouble-free.
Hemel Hempstead station is not just a commuter hub; it is the starting point for exciting adventures and day trips. Whether you're looking to dive into the bustling city life or explore more serene surroundings, you'll find inspiration aplenty.
Journeys from Hemel Hempstead to London Euston offer a direct line to the vibrant capital, ideal for both leisure and business travel. Alternatively, a short trip to Watford Junction provides further opportunities and connections. Explore the more historic sites in Berkhamsted or visit the buzzing urban landscape of Milton Keynes.
For those wishing to extend their journey, longer trips to Birmingham New Street or even further afield to Manchester Piccadilly are readily available, showcasing the breadth of possibilities starting from this compact yet comprehensive station.
At the end of your journey, it's comforting to know that Hemel Hempstead station will be there to welcome you back, with its host of amenities and transport connections ready to conclude your travel day smoothly. Whether you end your day with a quick snack from its shops or opt for a seamless ride home using one of the taxis from the station, your well-being and satisfaction are at the core of its operation.
Whether you are a frequent traveler or someone setting out on a new adventure, Hemel Hempstead station aims to not just meet but exceed your expectations. So, start planning your next journey today, and let the heart of Hertfordshire be the pulse for your travels in the UK.
| Ticket Office | |||||||
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| Ticket Office Opening hours |
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| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes Card payment only. | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | No | ||||||
| Smartcard validators | No | ||||||
| Information available from staff | Yes - from help point Yes - from ticket office | ||||||
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| Customer information | DepartureScreens Announcements | ||||||
| Staff help available |
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| Customer help points | Yes | ||||||
| Customer services notes | Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day **Hemel Hempsted is accredited by the Secure Station Scheme** | ||||||
| Luggage storage | No | ||||||
| Lost property | None | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||||||
|---|---|---|---|---|---|---|---|
| Step-free access | Step free access is available throughout the whole station. This station has been classified as a step-free access category B2 station. This means that there is some step-free access to all platforms - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. | ||||||
| Ticket barriers and gates | Yes | ||||||
| Accessible ticket machines | Yes Card payment only. | ||||||
| Induction loop | Yes | ||||||
| Ramp for train access | Yes | ||||||
| Accessible Toilets | Yes | ||||||
| Waiting rooms | There is no waiting room office at Hemel Hempstead | ||||||
| Seating area | Yes | ||||||
| Wheelchairs available | Yes | ||||||
| Getting to and from the station | |||||||
| Accessible taxis here | No | ||||||
| Impaired mobility set down/pick-up point | No | ||||||
| Accessible spaces | 10 | ||||||
| Accessible car park equipment | True Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces. | ||||||
| Staff Help | |||||||
| Staff help available |
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| Customer Help Points and Meeting Point | Yes | ||||||
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. | ||||||
| Toilets | Yes The toilets and accessible toilets (non-RADAR) are located within the Booking Hall Concourse. All toilet facilities are only available during Booking Office opening hours: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed. |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Hemel Hempstead |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Station Car Park | |||||||||||||||||||
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| Operator | SABA UK | ||||||||||||||||||
| Car Parking Availability |
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| Spaces | 492 | ||||||||||||||||||
| Accessible spaces | 10 | ||||||||||||||||||
| Accessible car park equipment | Yes | ||||||||||||||||||
| Car park CCTV | No | ||||||||||||||||||
| Parking charges |
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| Refreshment Facilities | Available |
|---|---|
| ATM Machine | Available |
| Shops | Available |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 200 car park |
| Type of Storage | Stands, |
| Sheltered | No |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
| Rail replacement vehicles will operate from the public service bus stops outside the station entrance. Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop. |
| Taxi free phone |
| Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from London Euston | West Midlands Trains | 07:08 | 3 | On time |
| from Tring | West Midlands Trains | 07:19 | 4 | On time |
| from London Euston | West Midlands Trains | 07:20 | 3 | On time |
| from Bletchley | West Midlands Trains | 07:24 | 4 | On time |
| from Bletchley | West Midlands Trains | 07:34 | 4 | On time |
| from London Euston | West Midlands Trains | 07:41 | 3 | On time |
| from Tring | West Midlands Trains | 07:49 | 4 | On time |
| from London Euston | West Midlands Trains | 07:50 | 3 | On time |
| from Tring | West Midlands Trains | 07:59 | 4 | On time |
| from London Euston | West Midlands Trains | 08:00 | 3 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Milton Keynes Central | West Midlands Trains | 07:09 | 3 | On time |
| to London Euston | West Midlands Trains | 07:20 | 4 | On time |
| to Tring | West Midlands Trains | 07:20 | 3 | On time |
| to London Euston | West Midlands Trains | 07:24 | 4 | On time |
| to London Euston | West Midlands Trains | 07:35 | 4 | On time |
| to Milton Keynes Central | West Midlands Trains | 07:41 | 3 | On time |
| to London Euston | West Midlands Trains | 07:50 | 4 | On time |
| to Tring | West Midlands Trains | 07:51 | 3 | On time |
| to London Euston | West Midlands Trains | 07:59 | 4 | On time |
| to Tring | West Midlands Trains | 08:01 | 3 | On time |