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About Herne Bay (HNB) Train Station

Station managed by: Southeastern

Herne Bay station
The Circus
Herne Bay
Kent
CT6 8PJ

Herne Bay Station can be found on The Circus in Herne Bay as shown on the map, and is operated by Southeastern.

Read on for more information about the facilities and help available at Herne Bay Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Herne Bay? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Herne Bay Station

Welcome to Herne Bay Train Station

Herne Bay Train Station, nestled in the picturesque coastal town of the same name, serves as a vital link for both daily commuters and those venturing out on leisure trips. Known for its charming seaside environment, Herne Bay offers more than just beautiful views and serene beaches; it is also a gateway to a network of travel possibilities perfect for exploring the rest of Kent and beyond.

When planning your journey, the station offers convenient ticket purchasing options to streamline your travel experience. The ticket office opens from 6:10 AM to 7:00 PM on weekdays and Saturdays, and from 9:10 AM to 4:00 PM on Sundays. With ticket machines readily available and located on Platform 2, collecting tickets purchased online couldn't be easier. Smartcard technology is also supported at this station, although smartcard validators are not present, ensuring you're prepared for both contemporary and traditional ticketing methods.

Station Amenities and Services

Herne Bay Train Station ensures passengers receive quality support and amenities throughout their visit. Help points are installed for assistance, accompanied by comprehensive departure screens and announcements. Operating hours for staff help closely match ticket office hours, ensuring personal assistance when necessary. Although the station lacks luggage storage, lost property can be managed through Southeastern Customer Services.

Accessible facilities are notably present to assist passengers with mobility constraints. Step-free access is available to Platform 2, while Platform 1 has step access only. A range of supportive facilities, such as accessible ticket machines, induction loops, and ramps for train access, contribute to an inclusive travel environment. For a touch of comfort, seating areas are provided, though waiting rooms are absent, making outside seating the principal option for relaxation during your wait.

Connectivity and Onward Travel

The station yard is a hub of connectivity, offering options that extend well beyond train services. Taxis are conveniently accessible from the side of the station, while the station forecourt accommodates rail replacement services when needed. For those journeying further afield, bus service information is readily available and can be printed here for your convenience.

Popular Routes and Destinations

Herne Bay's strategic location makes it an ideal starting point for a multitude of exciting journeys. Consider travelling to vibrant locations such as London St Pancras International or dive into the coastal beauty of Margate and Broadstairs. These destinations, alongside the likes of Rochester and Dover Priory, highlight the station's significance as a focal travel node in southeastern England.

Wrapping Up Your Visit

Before concluding your visit to Herne Bay Station, perhaps enjoy a quick treat from the coffee shop or grab a newspaper for your journey. The modern amenities enhance your travel while maintaining the traditional charm expected of this coastal station. Whether you're setting out for work or exploration, Herne Bay Train Station is poised to offer a seamless and memorable travel experience.

So why wait? Plan your journey today, enjoy a smooth ticket purchase process, and let Herne Bay Station be your starting point for your next adventure.

Herne Bay Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:10 to 19:00
Saturday:06:10 to 19:00
Sunday:09:10 to 16:00
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

platform 2

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsNo
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Friday:06:10 to 19:00
Saturday:06:10 to 19:00
Sunday:09:10 to 16:00
Customer help pointsYes
Customer services notes

0345 322 7021

Luggage storageNo
Lost property

Southeastern Customer Services

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services away from London direct from the station entrance. There is no step free access to Platform 1. Only Stepped access via the station subway to platform 1 for services towards London. No step free interchange between platforms.

Ticket barriers and gatesNo
Accessible ticket machinesYes

platform 2

Induction loopYes
Ramp for train accessYes
Accessible ToiletsYes
Waiting roomsThere is no waiting room office at Herne Bay
Seating areaYes
Wheelchairs availableYes
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointYes
Accessible spaces6
Accessible car park equipmentNo
Staff Help
Staff help available
Monday to Friday:06:10 to 19:00
Saturday:06:10 to 19:00
Sunday:09:10 to 16:00
Customer Help Points and Meeting PointYes
Helpline

Assistance navigating through the station and getting on and off trains (by ramp if required - although only limited step free access at this station ) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

ToiletsYes

Platform 2 - Available during staffing hours

Accessible ToiletsYes
Baby ChangingYes

Platform 2- Available during staffing hours

Waiting roomsThere is no waiting room office at Herne Bay
Seating areaYes
1st Class LoungeNo
Station Car Park
OperatorAPCOA Parking
Car Parking Availability
Monday to Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours
Spaces92
Accessible spaces6
Accessible car park equipmentNo
Car park CCTVYes
Parking charges
Note<p>From 1st June - new off peak evening rate (after 18:00) - £1.50</p>
Daily£4.10
Annual£669.00
Sunday£3.50
Weekly£17.60
Monthly£62.00
Off_peak£3.70
Saturday£3.20
Six_monthly£373.50
Three_monthly£185.80
Refreshment FacilitiesAvailable

Coffee shop

ATM MachineNo
ShopsAvailable

newspapers

Currency ExchangeNo
Pay PhonesYes
Public Wi-FiNo
Bicycle Storage
Spaces30

You may leave your cycle in the rack provided however you do so at your own risk.

downside platform - London end

Type of StorageStands, Lockers,
ShelteredYes
CCTVNo
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Herne Bay Station

All you need to know about Herne Bay's links with other modes of transport, including local bus services, taxis, care hire & more

Station Forecourt

side of station

Information to plan your onward journey is available in a printable format here

Live Departures and arrivals from Herne Bay Station

Want to check the latest departures and arrivals into Herne Bay station? Find live information for the next trains departing and arriving at the station below.