Herne Bay station
The Circus
Herne Bay
Kent
CT6 8PJ
Herne Bay Station can be found on The Circus in Herne Bay as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at Herne Bay Rail Station, connections for onwards travel, and live arrivals and departures information.
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Herne Bay Train Station, nestled in the picturesque coastal town of the same name, serves as a vital link for both daily commuters and those venturing out on leisure trips. Known for its charming seaside environment, Herne Bay offers more than just beautiful views and serene beaches; it is also a gateway to a network of travel possibilities perfect for exploring the rest of Kent and beyond.
When planning your journey, the station offers convenient ticket purchasing options to streamline your travel experience. The ticket office opens from 6:10 AM to 7:00 PM on weekdays and Saturdays, and from 9:10 AM to 4:00 PM on Sundays. With ticket machines readily available and located on Platform 2, collecting tickets purchased online couldn't be easier. Smartcard technology is also supported at this station, although smartcard validators are not present, ensuring you're prepared for both contemporary and traditional ticketing methods.
Herne Bay Train Station ensures passengers receive quality support and amenities throughout their visit. Help points are installed for assistance, accompanied by comprehensive departure screens and announcements. Operating hours for staff help closely match ticket office hours, ensuring personal assistance when necessary. Although the station lacks luggage storage, lost property can be managed through Southeastern Customer Services.
Accessible facilities are notably present to assist passengers with mobility constraints. Step-free access is available to Platform 2, while Platform 1 has step access only. A range of supportive facilities, such as accessible ticket machines, induction loops, and ramps for train access, contribute to an inclusive travel environment. For a touch of comfort, seating areas are provided, though waiting rooms are absent, making outside seating the principal option for relaxation during your wait.
The station yard is a hub of connectivity, offering options that extend well beyond train services. Taxis are conveniently accessible from the side of the station, while the station forecourt accommodates rail replacement services when needed. For those journeying further afield, bus service information is readily available and can be printed here for your convenience.
Herne Bay's strategic location makes it an ideal starting point for a multitude of exciting journeys. Consider travelling to vibrant locations such as London St Pancras International or dive into the coastal beauty of Margate and Broadstairs. These destinations, alongside the likes of Rochester and Dover Priory, highlight the station's significance as a focal travel node in southeastern England.
Before concluding your visit to Herne Bay Station, perhaps enjoy a quick treat from the coffee shop or grab a newspaper for your journey. The modern amenities enhance your travel while maintaining the traditional charm expected of this coastal station. Whether you're setting out for work or exploration, Herne Bay Train Station is poised to offer a seamless and memorable travel experience.
So why wait? Plan your journey today, enjoy a smooth ticket purchase process, and let Herne Bay Station be your starting point for your next adventure.
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes platform 2 | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | No |
Information available from staff | Yes - from help point | ||||||
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Customer information | DepartureScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | 0345 322 7021 | ||||||
Luggage storage | No | ||||||
Lost property | Southeastern Customer Services | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||||
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Step-free access | Step free access is available in parts of this station. Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services away from London direct from the station entrance. There is no step free access to Platform 1. Only Stepped access via the station subway to platform 1 for services towards London. No step free interchange between platforms. | ||||||
Ticket barriers and gates | No | ||||||
Accessible ticket machines | Yes platform 2 | ||||||
Induction loop | Yes | ||||||
Ramp for train access | Yes | ||||||
Accessible Toilets | Yes | ||||||
Waiting rooms | There is no waiting room office at Herne Bay | ||||||
Seating area | Yes | ||||||
Wheelchairs available | Yes | ||||||
Getting to and from the station | |||||||
Accessible taxis here | No | ||||||
Impaired mobility set down/pick-up point | Yes | ||||||
Accessible spaces | 6 | ||||||
Accessible car park equipment | No | ||||||
Staff Help | |||||||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||||||
Helpline | Assistance navigating through the station and getting on and off trains (by ramp if required - although only limited step free access at this station ) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
Toilets | Yes Platform 2 - Available during staffing hours |
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Accessible Toilets | Yes |
Baby Changing | Yes Platform 2- Available during staffing hours |
Waiting rooms | There is no waiting room office at Herne Bay |
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Seating area | Yes |
1st Class Lounge | No |
Station Car Park | |||||||||||||||||||||
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Operator | APCOA Parking | ||||||||||||||||||||
Car Parking Availability |
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Spaces | 92 | ||||||||||||||||||||
Accessible spaces | 6 | ||||||||||||||||||||
Accessible car park equipment | No | ||||||||||||||||||||
Car park CCTV | Yes | ||||||||||||||||||||
Parking charges |
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Refreshment Facilities | Available Coffee shop |
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ATM Machine | No |
Shops | Available newspapers |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 30 You may leave your cycle in the rack provided however you do so at your own risk. downside platform - London end |
Type of Storage | Stands, Lockers, |
Sheltered | Yes |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Station Forecourt |
side of station |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
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from Ramsgate | Southeastern | 18:39 | 1 | On time |
from London Cannon Street | Southeastern | 18:43 | 2 | On time |
from London St Pancras (Intl) | Southeastern | 18:49 | 2 | On time |
from London Victoria | Southeastern | 19:08 | 2 | On time |
from Ramsgate | Southeastern | 19:20 | 1 | On time |
from London St Pancras (Intl) | Southeastern | 19:19 | 2 | On time |
from London Cannon Street | Southeastern | 19:43 | 2 | On time |
from Ramsgate | Southeastern | 19:45 | 1 | On time |
from London St Pancras (Intl) | Southeastern | 19:49 | 2 | On time |
from London Victoria | Southeastern | 20:08 | 2 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to London Victoria | Southeastern | 18:40 | 1 | On time |
to Ramsgate | Southeastern | 18:43 | 2 | On time |
to Ramsgate | Southeastern | 18:50 | 2 | On time |
to Ramsgate | Southeastern | 19:09 | 2 | On time |
to London Victoria | Southeastern | 19:20 | 1 | On time |
to Margate | Southeastern | 19:20 | 2 | On time |
to Ramsgate | Southeastern | 19:43 | 2 | On time |
to London St Pancras (Intl) | Southeastern | 19:46 | 1 | On time |
to Ramsgate | Southeastern | 19:50 | 2 | On time |
to Ramsgate | Southeastern | 20:09 | 2 | On time |