Hertford North station
North Road
Hertford
Hertfordshire
SG14 1NB
Hertford North Station can be found on North Road in Hertford as shown on the map, and is operated by Great Northern.
Read on for more information about the facilities and help available at Hertford North Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the charming town of Hertford, Hertford North Train Station serves as a vital hub for both daily commuters and explorers keen on discovering the marvels of Hertfordshire and beyond. As you plan your journey, whether it’s a short trip or an adventurous excursion further afield, Hertford North Station offers a host of facilities designed to make your travel as smooth as possible.
At Hertford North, purchasing tickets is a breeze, with the ticket office open from early morning into the evening on weekdays and reduced hours on Saturday. For those who prefer the convenience of online bookings, tickets can easily be collected from the station’s ticket machine. Accessible ticket machines support purchases using Disabled Persons Railcard discounts, though it’s advisable to review the station's accessibility map if needed.
While comfort is key, the station provides basic amenities including toilets located on platforms 2 and 3. Although there's no dedicated waiting room, there are seating areas to relax while you await your train. Safety and security are prioritized with CCTV surveillance, offering peace of mind as you travel.
Passengers requiring assistance will find Hertford North accommodating, with step-free access to most areas of the station. However, note that accessing platform 1 does require using steps. If you need assisted boarding, staff-operated equipment is available, and it’s perfectly acceptable to arrange for assistance on arrival or book in advance.
Beyond the train services, Hertford North is well-connected with various modes of transport. A convenient taxi rank is situated right outside the station, ensuring seamless transitions from train to your final destination. For bus service details and planning your onward journey, information is available online via a printable format here.
From Hertford North, the opportunities to explore are plentiful. Daily trains link to Moorgate, providing a straightforward route into the heart of London. For those venturing northwards, connections to Stevenage offer a gateway to further journeys or perhaps a trip to the historic Old Town. Whether you're heading to London King's Cross or seeking more local stops like Enfield Chase, the routes available are ample for any itinerary.
Hertford North Train Station is more than just a stop on the way to your destination—it's the beginning of your journey, filled with potential and the promise of new adventures. With thoughtful amenities and robust travel connections, you can look forward to a smooth experience whether you're commuting or exploring. Make Hertford North your launchpad for a seamless travel experience.
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
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| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from help point | ||
|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||
| Staff help available |
| ||
| Customer help points | No | ||
| Customer services notes | None | ||
| Luggage storage | No | ||
| Lost property | None | ||
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available in parts of this station. This is a Category B3 station: Step free access to booking office and platforms 2&3. Steps to platform 1 (some trains to London). The Assistance Meeting Point is by the station foyer, opposite the ticket office. This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance. |
| Ticket barriers and gates | Yes |
| Accessible ticket machines | Yes All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. |
| Induction loop | Yes |
| Ramp for train access | Yes A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day. Alternatively, you can also arrange assistance by:
|
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Hertford North |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | No |
| Accessible spaces | 7 |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | |
| Customer Help Points and Meeting Point | No |
| Helpline | Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: |
| Toilets | Yes Toilets are located on platforms 2/3. An accessible toilet is available on platform 2. |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Hertford North |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Station Car Park | |||
|---|---|---|---|
| Operator | APCOA Parking UK | ||
| Car Parking Availability |
| ||
| Spaces | 122 | ||
| Accessible spaces | 7 | ||
| Accessible car park equipment | No | ||
| Car park CCTV | Yes | ||
| Parking charges | Free car parking available | ||
| Refreshment Facilities | Available |
|---|---|
| ATM Machine | No |
| Shops | Available |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 76 Located by the station entrance. Cycles are left at owners risk. Abandoned cycles may be removed |
| Type of Storage | Stands, |
| Sheltered | Yes |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
| Please click the link for details regarding the rail replacement bus location. |
| A taxi rank is located at the front of the station. |
| Information to plan your onward journey is available in a printable format can be found here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Moorgate | Great Northern | 19:35 | 3 | On time |
| from Moorgate | Great Northern | 20:35 | 3 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Moorgate | Great Northern | 19:44 | 3 | On time |
| to Moorgate | Great Northern | 20:44 | 3 | On time |