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About Heworth (HEW) Train Station

Station managed by: Northern

Heworth station
Sunderland Road
Heworth
Tyne & Wear
NE10 0NE

Heworth Station can be found on Sunderland Road in Heworth as shown on the map, and is operated by Northern.

Read on for more information about the facilities and help available at Heworth Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about Heworth Station

Welcome to Heworth Train Station

Nestled in the heart of the northeast, Heworth Train Station is a critical hub for both locals seeking convenient transport and travelers exploring the rich history and landscapes of Tyne and Wear. While it may not be the most feature-rich station, it offers seamless connections to a range of destinations and serves as a stepping stone to the abundant attractions in the surrounding areas.

Station Facilities and Accessibility

Despite its unassuming nature, Heworth Station provides some basic amenities. There is no manned ticket office, but passengers can easily buy and collect pre-purchased tickets using the available ticket machines, which are fully accessible. The station is categorized as a Category B Station, meaning that while it is unstaffed, it has ramped access to platforms, ensuring wheelchair users and those with mobility impairments can navigate without issues. However, do note that facilities like toilets, waiting rooms, refreshment services, and bicycle storage are lacking, perhaps making it more of a transit point than a hangout location.

Though CCTV is not present, there are customer help points scattered throughout the station to ensure assistance is just a call away, offering a sense of security and support to travelers. For those seeking additional help, the conductor on the arriving train is available to assist with boarding and disembarking needs. More details about this service can be found at the Passenger Assist page.

Onward Travel and Transport Links from Heworth

Heworth station seamlessly integrates with multiple transport options, making it a pivotal access point for further travel. The nearby Tyne and Wear Metro station means that reaching local destinations is convenient. Should you need a taxi, the service can be arranged via platforms like Cab4You, helping to ensure stress-free onward journeys. However, bus services are less accessible immediately around the station, so some forward planning is advisable. For any queries, travelers can connect with Busline at 0871 200 2233.

Popular Travel Destinations from Heworth

Stepping into nearby destinations provides a varied mix of experiences. Fancy some coastal air? Check out trains from Heworth to Seaham or Hartlepool. For those with a flair for urban landscapes mixed with cultural dives, routes to bustling Newcastle and vibrant Middlesbrough offer the perfect getaway. More introspective journeys can lead you to scenic locales like Hexham or the charming heritage town of Durham. Regardless of your preference, Heworth connects you seamlessly to an ever-expanding network of destinations, making your travel plans flexible and exciting.

Final Thoughts

Heworth Station might not boast an extensive suite of amenities, but its strength lies in its simplicity and strategic location that bridges many key destinations. Whether you're planning a short commute or an adventurous expedition throughout northern England, this station serves as a practical and reliable departure point. So get those tickets ready, and embark from Heworth station to wherever your heart desires. For those traveling from Heworth, rest assured you'll have smooth access to a variety of appealing destinations. Safe travels!

Heworth Station details & facilities

Ticket Office
Ticket Office Opening hoursThere is no ticket office at Heworth, but ticket machines are available to collect tickets from.
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes
Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsNo
Information available from staff

If the station is not staffed please use our helpline 08002006060

Customer information

Announcements

Staff help availableThere is no staff help available at Heworth
Customer help pointsYes
Customer services notes

08002006060

Luggage storageNo
Lost property
Monday to Sunday:07:00 to 22:00

None

CCTV at the stationNo
Station Accessibility
Step-free access

Step free access is available in parts of this station.

  • Category B Station
  • Station is unstaffed

However no access problems for disabled or wheelchair users as the access to the platforms is via ramped access.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gatesNo
Accessible ticket machinesYes
Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Heworth
Seating areaNo
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spacesNone
Accessible car park equipmentNo
Staff Help
Staff help availableThere is no staff help available at Heworth
Customer Help Points and Meeting PointYes
Helpline

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

ToiletsNo
Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Heworth
Seating areaNo
1st Class LoungeNo
Refreshment FacilitiesNo
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesNo
Public Wi-FiNo
Bicycle Storage
Spaces0
Type of StorageCompounds,
ShelteredNo
CCTVNo
Bicycle Hire
Cycle Hire Information

Available

Not available at this station.

Transport Links to and from Heworth Station

All you need to know about Heworth's links with other modes of transport, including local bus services, taxis, care hire & more

Metro bus replacement stop

No bus stop close by.

Busline 0871 200 2233

Tyne and Wear metro station close to the station. 0191 203 3333

Available

Not available at this station.

Live Departures and arrivals from Heworth Station

Want to check the latest departures and arrivals into Heworth station? Find live information for the next trains departing and arriving at the station below.

Arriving fromTrainArrival TimePlatformStatus
Going toTrainDeparture TimePlatformStatus